December, 2012

deal architect

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My next book beckons

deal architect

I average a book every 2 to 2.5 years and am due one in 2014. I don’t just pick on a buzzword like Gamification or Big Data and start writing. I don’t just listen to Valley VCs on what’s hot.

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The City of Orlando and the Workday contract

deal architect

The Orlando Sentinel ran a story “Vendors complain after Orlando spends $ 8.7m on software without bids” I sent the reporter and the Editor this email “I read your article and would like to share some reactions. I am a.

Software 339
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Who the hell are these guys?

deal architect

I remember a meeting with a systems integrator while at Gartner. He wanted to know who would be the “next SAP” they should build a practice around. So I showed him an ERP magic quadrant. I still remember his face.

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Its beginning to look a lot like Enterprise 2.0

deal architect

Cannot be a fluke. He was using the same examples in yet another presentation. I had seen Andrew McAfee present at Cognizant Community on the possibility of the metric system as currently defined running out of definitions for things like.

Metrics 279
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Do I feel lucky?

deal architect

I can somewhat understand citizens of Orlando getting upset about the optics of the City’s apparent no-bid award to Workday. But for competitive vendors to howl about it is, well, a bit hypocritical. Sole sourcing runs our industry: a) Most.

Software 278
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Zombie customers, Bad Profits and the "Technology Depression"

deal architect

I was reading Tim Cook of Apple: “It’s interesting to me—and I think this is a privilege for Apple—just like we’re sitting down at this table today, I get e-mails all day long, hundreds, thousands per day from customers who.

Customer 255
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Tough Love for Southwest Airlines

deal architect

I sent Gary Kelly and Herb Kelleher of Southwest the letter below on December 9. Within a week, I started getting calls from their reps. I finally caught up with Tim last week and notes from those conversation are in.