Sat.Mar 20, 2010 - Fri.Mar 26, 2010

deal architect

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Next-gen BPO

deal architect

I was part of a panel at the Shared Services and Outsourcing Network (SSON) conference in Orlando this week, moderated by Prof. Anthony Hesketh from Lancaster University Management School. Tiger Tyagarajan, COO of Genpact, George A. Price Jr. sell-side analyst. Tags: Outsourcing (Business Process - BPO).

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The new normal in telecom

deal architect

I led a lively session at the Cognizant Community in Phoenix with Deb Lucas of Comcast and Thomas Knight of AT&T. I used 2 slides (extract below) to summarize all the innovation and challenges around telecomms showcased in my upcoming. Tags: Telecommunications.

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