Mon.Dec 24, 2012

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4 Startup Tenets for Extreme Focus on Customers

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Image via Facebook. New product startups rightfully begin with a heads-down focus on creating the ultimate product – whether it’s a new technology, a new look and ease of use, or a new low-cost delivery approach. Most then add customer service at the rollout, but very few really understand what it means to be truly customer centric, and even fewer really achieve it.

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