Tue.Nov 20, 2012

YoungUpstarts

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Lack Of Budget And Talent Inhibit Growth Of Digital Marketing In APAC Region

YoungUpstarts

Marketers in the Asia Pacific region are upbeat and optimistic about the future of digital marketing, but many confess they still struggle or aren’t confident enough to push forward with digital marketing initiatives especially with budget and talent constraints. According to a new study released today called APAC Digital Marketing Performance Dashboard by the CMO Council in partnership with Adobe Systems – which surveyed 295 senior marketers from a range of industries across Austral

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[Infographic] More Singaporeans Shopping Online To Save Time: PayPal

YoungUpstarts

In Singapore, online and mobile shopping is set to enter a new phase. According to a new PayPal survey conducted by market research agency GfK to measure the changing ways that consumers shop and pay, Singaporeans are planning to do at least half of their holiday shopping electronically this year. Singaporeans are expecting to shop online 15 times each this coming festive season – assuming each trip takes around three hours (what with braving the horrendous traffic, crowds and queues), thi

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Why Your Customer Service Overhaul Has To Happen Fast And Furious

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. You know you’ve got unhappy customers so you’ve decided it’s time to do a complete service overhaul. You’ve spent hours with your C-level executives crafting a strategic plan and making sure your i’s are dotted and your t’s are crossed.

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