YoungUpstarts

DECEMBER 6, 2012

Facing high employee turnover and no idea why? There are many reasons why employees leave: too heavy a workload, lack of career advancement or promotion opportunities, or even unrealistic job expectations. In fact, many of the reasons cited by employees when they leave are down to factors you can actually control. Ultimately, 1 in 2 of them leave because they just don’t feel that they are being valued at the job.

Employee 174

Employee Cost Management 174

YoungUpstarts

DECEMBER 6, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Generally, companies try to stay on their best behavior all year long. But during this holiday season — with decked halls, crowded malls, shrinking bank accounts, and frayed nerves — providing great service is even more critical than usual.

Customer 140

Customer Singapore SMS Community 140

YoungUpstarts

DECEMBER 6, 2012

by Michael Houlihan, coauthor of “ The Barefoot Spirit: How Hardship, Hustle, and Heart Built a Bestseller “ The holidays are here, and too many parents are wondering if they need to buy Santa gifts for the kids who are helping them deck the halls, swill the eggnog, and carve the Christmas goose. Okay, “kids” is a bit of a stretch. But what are the rules when “Little Johnny” is twenty-eight and back in his old room, jobless, his expensive grad school diploma about as useful as a trun

Bootstrapping 190

Bootstrapping Framework Naming Entrepreneur 190