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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. image source. And yet…Forrester found that 70% of(.)

Retention 115
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Reduce Your Server Response Time for Happy Users, Higher Rankings

ConversionXL

Even a one-second delay can cost an ecommerce site $25,000–$125,000 per year …or more! Google has started to recommend a format called JPEG 2000. Anything over 1 second is a problem. Page speed and SRT go hand in hand. Image source ). Can such a small change in time make a big difference? How does server response time impact SEO?

Caching 102
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A Young Entrepreneur’s Guide On How To Establish Low Cost Shipping

YoungUpstarts

With over half a billion small businesses opening their doors every year and eCommerce increasingly becoming a retail juggernaut, one industry has benefited tremendously. By working with inventory that doesn’t require odd accommodations, you’ll save money at your shipper’s counter and in the acquisition of supplies.

Cost 127
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How To Develop Your Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. image source. And yet…Forrester found that 70% of(.)

Retention 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. image source. And yet…Forrester found that 70% of(.)

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Popular eCommerce site Threadless has had a “feature request” thread on their customer forum since 2005. image source. And yet…Forrester found that 70% of(.)

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Drop shipping and the future of retail

The Equity Kicker

Also, most customers don’t know you’re drop shipping, since "private label shipping" lets you ship from the wholesaler with a return address and invoice customized to your ecommerce store. Phase 1 – Offline retail – golden period: before 2000. Retailers managed customer acquisition, stock and logistics.

Stock 104