article thumbnail

How To Develop Your Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 115
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

article thumbnail

Can You Trust Any vc's Under 40?

Steve Blank

The IPO Bubble – August 1995 – March 2000 In August 1995 Netscape went public, and the world of start ups turned upside down. Yahoo would hit $104/share in March 2000 with a market cap of $104 billion.) (No value judgments here, VCs were doing what the market rewarded them for, and their investors expected – maximum returns.) (And

article thumbnail

There’s more to generative AI than picks and shovels

VC Cafe

There’s a question on whether all this GPU hogging, and building capacity is not just a bubble waiting to pop, similar to the Telecom crash in the early 2000’s. But builders who see AI as the driving force behind product development and GTM strategy will actually create new markets and experiences that never existed before.

article thumbnail

Customer Data Platforms: The Next Big Shift in SaaS Marketing Stacks?

ConversionXL

After that, the adoption of the cloud as a more scalable and cost-effective approach allowed small/medium business to build CRMs around very specific market needs and establish dominance in new vertical segments. Mark Organ , saw a tiny space in the already very crowded CRM industry and founded Eloqua. The rise of PQL over MQL model.