ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Duct Tape Marketing

JUNE 16, 2011

My experience is that most businesses have at least a few of those evangelist type customers just looking for ways to sing their praises. Sure, asking them for a few referrals is a great way to let them help, but I’ve found that there a few things you can do to really give your champion customers a voice and let them shine in the process.

Customer 66

Customer Video Social Media Software Review 66

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. My company won the ROI of The Year award from The Banker magazine in 2004, something I was very proud of.

Programming 150

Programming Turkey Social Media Redemption 150

Steve Blank

JULY 7, 2015

Eric was the very first practitioner of my Customer Development methodology which became the core of the the Lean methodology. Back in 2004 when Eric and his IMVU co-founder Will Harvey approached me about investing in IMVU, I agreed on one condition – they had to take my Customer Development class at UC Berkeley Haas Business School.

Lean 120

Lean Technical Cofounder Silicon Valley Channel 120

Both Sides of the Table

APRIL 27, 2010

That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I was paid less in salary in 2004 than I was paid at the job I quit in 1999 (a job I had held 8+ years). I learned how to integrate customers into our product development process.

Venture Capital 285

Venture Capital Hiring Software Review Stock Options 285

Hearpreneur

JUNE 4, 2021

These are keepsake cards and many of our customers tell us that the recipients frame their cards. 9- Providing Legitimate B2B Customer Data in the Era of Mistrust. That's when I was struck by the idea: Why not provide a legit B2B customer database that is neither dodgy and nor a bad fit for a business? that add texture.

Entrepreneur 130

Entrepreneur B2B Database Technical Review 130

ConversionXL

JANUARY 18, 2022

He was swiftly followed by Richard Branson and Virgin Galactic in 2004. In this article, you’ll understand how to build a memorable brand that your customers want to buy from. Learn how to identify what your customers want from your brand, how to build momentum with content, and then explore some brands that excel at brand marketing.

Marketing 109

Marketing Social Media Non-Compete Audience 109

Steve Blank

SEPTEMBER 14, 2009

In this time, building a successful business meant building a company that had paying customers quarter after quarter. It did not mean building a startup into a company to flip or hype on the market with no earnings or revenue, but building a company that had paying customers. They taught you about customers, markets and profits.

Silicon Valley 217

Silicon Valley IPO Technical Review Venture Capital 217

A Crowded Space

OCTOBER 3, 2018

I remember when I made that first flight out to San Francisco from Boston to meet the team in 2004, the company was down to its last $20K in the bank. My first role was in sales and the buyers on the platform absolutely loved the access to global freelancers, the low hourly rates, and the full transparency and flexibility in the system.

San Francisco 60

San Francisco Bangladesh Ukraine Philippines 60

Hearpreneur

SEPTEMBER 9, 2022

The project was a little unexpected – creating customer cereal boxes called Obama-Os and Cap’n McCains, timely for the 2008 elections. The sales helped them raise $30K and the attention of a startup incubator, which offered them training and another $20K in funding. Thanks to notably Erin LaCkore, LaCkore Couture ! #8-

Entrepreneur 92

Entrepreneur Bankruptcy Southern California South Africa 92

Both Sides of the Table

AUGUST 14, 2011

During the 2004 election he was accused of having made up material facts from his service in the Vietnam War in an election against somebody who didn’t serve in a war. Understand the Gravity of the Situation for Your Customers. Startups often have advisors that help on recruiting, fund raising, biz dev, sales, etc.

PR 329

PR Management Startup Vietnam 329

Duct Tape Marketing

JUNE 15, 2022

He is a podcast advertising specialist, and he founded the Tech Podcast Network in 2004. He's a podcast advertising specialist and also founded the tech podcast network way back in the dinosaur days of podcasting 2004. That was the one they started in 2004. So Todd, welcome to the show. So you're right there with me.

Audio 64

Audio SMS Technical Review Advertising 64

reidhoffman.org

NOVEMBER 12, 2013

What I’ve honorably been able to do, however, is share the deck I used to pitch LinkedIn to Greylock for a Series B investment back in 2004. the consumer internet landscape in 2004 vs. today. In 2004, the consumer internet was just beginning to rebound. In 2004, investors regained interest in the consumer internet again.

Entrepreneur 111

Entrepreneur Revenue Viral Networking 111

Up and Running

APRIL 18, 2014

With my third business, I didn’t even try to be original—I purchased a custom framing franchise and piggybacked to success on someone else’s name. Entrepreneurs starting out are typically stronger in sales and marketing than they are in other areas—I think it’s really important for them to get a grasp on financials and operations as well.”.

Detroit 156

Detroit Technical Review Cofounder North America 156

Duct Tape Marketing

JUNE 10, 2011

Business owners must learn to manage and juggle a complex and shifting combination of customer, partner, vendor, staff and advisory relationships in order to survive and grow. Internal customer – How often do you take the internal temperature? It may be one of the most important reflections of the service your customers receive.

Small Business 59

Small Business Marketing Software Review Social Media 59

Up and Running

OCTOBER 17, 2018

The answer most likely lies in the fact that existing businesses know a bit more about their customers and what their needs are than a new startup does. They create budgets, set sales goals, and document their marketing and sales strategies. In fact, 71 percent of fast-growing companies have plans.

Business Plan 263

Business Plan Oregon Lean Elevator Pitch 263

Both Sides of the Table

MAY 24, 2021

It has historically been the case that VCs would rather fund the promise of 100x in a company with almost no revenue than the reality of a company growing at 50% but doing $20+ million in sales. This “overnight success” was first financed in 2004. This is true in consumer but it’s also true in enterprise software.

Venture Capital 363

Venture Capital LP Valuation Later Stage 363

Hearpreneur

OCTOBER 19, 2018

We wanted customers to know where we specialized, so leather had to be part of the title. Our customers relate with personable, attentive customer service, and although descriptive and accurate, our dot com name hasn’t fit that relationship very well. Cepeda, Broken Chains, LLC ! #6- 6- Demonstrate uncompromised approach.

Naming 82

Naming Software Review Entrepreneur Atlanta 82

Hearpreneur

MARCH 13, 2020

I was working hard to climb the ladder in the car business and had been helping customers at work with budgeting, and building their credit. In 2004 I was a part-time flight attendant with a 10-year-old son living in Los Angeles. I had a taste of self-employment when I was in college with a part-time sales gig.

Entrepreneur 123

Entrepreneur LLC Technical Review Finder 123

Both Sides of the Table

NOVEMBER 29, 2010

I learned everything I know about startups in these lean years: 2001-2004. I traveled out there with our then head of sales & operations (and my business partner) Stuart Lander. I felt like I had survived The Great Depression and I never wanted to go there again.

Warrant 333

Warrant Germany France Cost 333

Entrepreneurs-Journey.com by Yaro Starak

MAY 4, 2011

When coming up with a new product it is really important you know who your target customer is , because your offer is derived from this knowledge. If you get your offer wrong, you won’t make sales. There won’t be any exceptions, once Become A Blogger Premium closes, that is it.

Sales 70

Sales Technical Review Affiliate Video 70

YoungUpstarts

JUNE 23, 2013

Online commerce has seen explosive growth in the region – data from PayPal, from example, revealed that merchants based in Singapore saw an increase of online export sales on average by 68% to China, 55% to Hong Kong, 22% to Japan and 20% to Australia in 2012 alone. Tapping On The E-Commerce Explosion In Asia.

Singapore 164

Singapore Partner Asia North America 164

Austin Startup

DECEMBER 14, 2017

The term Domain-Driven Design was originally coined by Eric Evans in his book, “Domain Driven Design: Tackling Complexity in the Heart of Software” which came out in 2004, so this isn’t a new concept. To that end, DDD promotes beginning by grouping similar customer problems together.

Design 48

Design Software Review Architecture Technical Review 48

Steve Blank

SEPTEMBER 6, 2012

Experienced entrepreneurs kept finding that no business plan survived first contact with customers. I read a ton of existing literature and came up with a formal methodology for search I called Customer Development. That resulted in a new process for Search: Customer Development + traditional product management/Waterfall Engineering.

Lean 317

Lean Georgia Michigan Business Model 317

BeyondVC

FEBRUARY 5, 2004

Fred Wilson has a great post about building a “customer-obsessed company” as opposed to a “technology-obsessed company.” ” One important point when working with customers is to make sure that you do not support too many “one-off” requests. As you ramp, this is not an ideal solution.

Customer 60

Customer Software Review Technical Review Bootstrapping 60

Berkonomics

JANUARY 28, 2021

I can’t tell you how many times I’ve walked away from deals where the entrepreneur insists on a start-up pre-money valuation that is so high, no angel could expect to make a return upon the investment, even with a reasonable sales price for the company down the road. And here’s the “why.”. More of my stories. Lessons founders learned.

Early Stage 62

Early Stage Valuation Pre-Money Valuation Cofounder 62

The Startup Magazine

JUNE 24, 2019

TorFX was founded in 2004. World First began in 2004 with its founders’ desire to give customers an alternative to big banks when it comes to money transfers. Now, they’ve grown and expanded internationally with over 400,000 global customers and 150,000 businesses all over the world. GBP on their end.

Somalia 85

Somalia Startup Australia Global 85

Duct Tape Marketing

JUNE 13, 2011

Far too often marketers spend all of their attention on the chase and the sale and not enough on the retain and remarkable experience. It’s certainly a big topic, but I love that attract and retain are used in the same setting because they are certainly linked arm in arm in a business that wants to build any kind of marketing momentum.

Small Business 72

Small Business Customer Marketing New York 72

Feld Thoughts

JANUARY 19, 2014

Here’s why: Except for early adopters of technology and diehard environmental customers, most people aren’t buying a fuel type, they’re buying transportation. The Nissan Leaf battery pack alone costs about $18,000 (though government incentives bring down the overall vehicle cost to the customer).

Artificial Inteligence 183

Artificial Inteligence Government Nevada Cost 183

YoungUpstarts

APRIL 27, 2016

Many companies become so focused on acquiring new business they completely forget about their existing customers. It is much less expensive to maintain an existing customer than it is to replace them. At StockPKG, we’ve implemented systems requiring us to stay in constant contact with our customer base.

Sales 100

Sales Revenue Customer Small Business 100

Duct Tape Marketing

MAY 4, 2022

And that was, you know, 2004, 2005 was, I was realizing that it was no longer about working harder. Instead of the chief sales officer , but yeah, there's pretty much running the functional areas. And then secondly was the text. I started to appear where we started to leverage or talk about technology and automations and optimization.

CTO 79

CTO Cofounder Networking Operations 79

This is going to be BIG.

MAY 9, 2022

It’s never a good thing to be selling a product for a loss on every sale before you even pay your overhead, or selling something that’s a vitamin, and not medicine. Grow the f**k out of the business while making sure you’re making money on each customer, client, etc. If so, yeah, then I’d say I’d be concerned. But, you know what?

Stock 97

Stock Marketing Valuation Later Stage 97

YoungUpstarts

NOVEMBER 17, 2015

Perhaps you focus more on customer satisfaction than anyone in your field, or you have a knack for communication with clients. Start by defining your vision statement and company mission, which will help inform other areas of your business like marketing or sales. Hone your elevator pitch, not your sales pitch. Create a roadmap.

Elevator Pitch 100

Elevator Pitch Social Media Channel Sales 100

Feld Thoughts

JANUARY 29, 2015

Around 2004, after the dust on the mess that was my world post-Internet bubble settled and I shifted into a mode where I grinded it out at Mobius until we started Foundry Group in 2007, I decided I was thinking about it completely wrong. That we’d do all kinds of vague and unspecified things together in the name of innovation.

Venture Capital 70

Venture Capital Reputation Affiliate Conversion 70

Up and Running

JUNE 16, 2014

In 2004, Alexis Ohanian and Steve Huffman launched Reddit. To demonstrate traction you might recruit a good management team, start making sales, build an advisory board or secure strategic partnerships. If your investor is a match with your industry, believe it or not, the next most important thing is YOU and your TEAM.

Exit Strategy 91

Exit Strategy Advisory Board Business Plan Portfolio 91

Software By Rob

MARCH 17, 2010

Software by Rob Passionate about Startups and MicroISVs Lessons Learned by a Serial Entrepreneur home about press micropreneurs archives ← Free Website Feedback, Custom Card Designs, Finding Good Domain Names, and more… Paying the Price of Success → Joel on Software is Shutting Down. Long Live the King.

Software Review 39

Software Review Software RSS Software Developers 39

ConversionXL

JANUARY 8, 2021

After reading, you’ll be well equipped to better both your customers and yourself. What does it take to build products your customers love to use? In Delivering Happiness , the late Tony Hsieh details how he built an incredible company culture and went to extremes to make customers and employees happy. Mauborgne (2004).

PPC 134

PPC Marketing Lean Differentiation 134