article thumbnail

The 1/9/90 Rule of UGC & Why It’s OK to Have Lurkers

Both Sides of the Table

What Quora has done is wrap social networking around Q&A with the more clever next-gen UX I’ve seen. If they did then they would run marketing campaigns to let users know that “it’s OK to turn up and just consume content. I’ve been loving the product even if it sucks up some of my time.

article thumbnail

What the Past Can Tell Us About the Future of Social Networking

Both Sides of the Table

I recently spoke at Caltech at the Caltech / MIT Enterprise Forum on “the future of social networking,&# the 30-minute video is here and the PowerPoint presentation is here on DocStoc ). What are the big trends that will drive the next phase of social networks? And so it goes with social networking.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Customer Service Metrics: 3 Case Studies

Duct Tape Marketing

Online Marketing Specialist, Kenneth Westling, identifies three facets of the Five Guys social media campaign that contribute to its success: Prioritizing customer service. Monitoring “engagement metrics” and “tailoring content based on what works for each social network audience”. Involving employees at home and abroad.

Metrics 28
article thumbnail

Transcript of Creating a Winning SEO Strategy

Duct Tape Marketing

To give you an example, we had a page that was optimized around the keyword SEO campaign, so John when you think of someone searching for SEO campaign, what do you think they are looking for? People searching for SEO campaign were landing on it and they wanted what you said. It doesn’t make any sense.

SEO 60
article thumbnail

Uh-oh! Do you have a “sitcom” startup?

Up and Running

Run an Adwords campaign targeting keywords that are relevant to your idea – make sure to set up conversion tracking or the whole exercise is pointless. Do the same thing on other social networks with advertising platforms, like LinkedIn and Facebook. You’re solving a problem! This is also called value creation.

Startup 80
article thumbnail

Netflix vs. Blockbuster and bad profits (reflections from my Bazaarvoice days)

Austin Startup

Netflix’s initial marketing campaign? Your initial marketing campaign could simply be, “The end of [insert bad profit source here]”, and you may indeed become the next Netflix and whomever your target is may become the next Blockbuster. One of the big learnings: bad profits drove bad word of mouth. The end of late fees.”

article thumbnail

5 Practical Tips for Getting More from Facebook :: Small Business.

Duct Tape Marketing

Apps and contests and campaigns to get more Likes are all fine, but the real payoff is at the wall. Keep the Wall interesting by mixing content Network It’s kind of ironic how little traditional networking goes on inside many social networks. Particularly true of mobile users.)