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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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Cracking The Code: Cloudonomics and 2010 Planning for your.

Cracking the Code

SaaS business metrics: why are they different? ► 2006. (7). The recession created opportunities! The 10 laws of SaaS unveiled at Bessemer CEO Summi. ► 01/27 - 02/03. (1). Happy New Year 2008! ► 2007. (10). ► 07/01 - 07/08. (2). How to fish a salmon. ► 06/17 - 06/24. (1). Save the planet! Software 2.0:

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What is Brand Equity in Marketing? (How to Become Memorable)

ConversionXL

Since its launch in 2006, Shopify has positioned itself as the best solution for small-end and startup entrepreneurs. There’s no metric to measure customers’ emotional responses and what impact those subjective emotions have on your business. Brand equity. week, month, year). Customer lifetime value (LTV).

Equity 94
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Keep It Under Your Hat: Valuation Caps and the $650 Million Sale of MySpace for $125 Million

Gust

The company was relisted on AMEX, financial performance and traffic metrics improved, and its stock price climbed from about $2/share in July 2004 to $12/share cash offered a year later by FIM, a newly created unit of News Corporation. by February 2006). Part of the deal was bringing in a new CEO, Richard Rosenblatt. of MySpace, Inc.