YoungUpstarts

JULY 12, 2011

Their interest in innovating assistive equipment for Singapore’s ageing population has gained the team recognition and awards prior to joining ideas.inc Business Challenge 2011, and still hopes to share the benefits of using the Intelligent Walking Frame to more clinics and hospitals.

Kazakhstan 167

Kazakhstan Entrepreneur Green Harvest 167

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. The new approach makes so much more sense.

Customer 158

Customer Social Media Retention Canada 158

Both Sides of the Table

APRIL 19, 2011

Matt was one of my inspirations behind Launchpad LA (yes, we’re going to have a program in 2011 – news very, very soon). He is very hands-on and helpful – especially for any company looking into customer acquisition. Passion: Have to be able to motivate people, customers, team, yourself. we both love Jason).

Acquisition 304

Acquisition Warrant Customer Term Sheet 304

Feld Thoughts

SEPTEMBER 16, 2011

Dick is focusing his effort on getting some early customer validation and is using a Lean Startup approach. Once these were up Dick launched several AdWords campaigns to test customer interest. Dick’s friend Samir, who is hoping to land a job with Sayahh, agreed to put together several static landing pages and email collection forms.

Balance Sheet 125

Balance Sheet Fractional CTO Burn Rate Salary 125

Lightspeed Venture Partners

DECEMBER 8, 2010

Some observations from Bipul Sinha about the internet and media industry in 2011. Yardsellr , Branchout , and Mertado are examples of such companies and we will witness a few scale companies emerging out of this space in 2011. Year of Social Utilities. Display Advertising Enters a Golden Era. TV Goes Social via Mobile Devices.

Internet 108

Internet Media Social Media Advertising 108

Up and Running

SEPTEMBER 18, 2014

Almost all businesses have a customer-facing aspect to them. Software companies have project managers, sales people, and sometimes whole customer service departments. What do customers want? Your customers need you to listen to their problems. Customers want direct access to the person that can help solve their problems.

Customer 113

Customer Design Web B2B 113

Growthink Blog

JANUARY 3, 2011

When seeking breakout companies to back, here are four mega-trends for 2011: 1. Well, for starters they focus vigilantly on building distinct and equity – filled brands and strong barriers around their customers. Find, back, and grow with companies that embody the above and 2011 will indeed be a VERY good year!

SMS 69

SMS Software Review Social Network Equity 69

ReadWriteStart

DECEMBER 16, 2021

For those of you who don’t know: Conversation Intelligence software integrates with your customer engagement platform to record, transcribe, and analyze sales calls, giving businesses access to crucial deal information, CRM data entry automation, faster sales reps review, and sales coaching. Customer demands . Market trends, etc.

Conversion 162

Conversion Technical Review Startup Software Review 162

ConversionXL

SEPTEMBER 6, 2013

The most common mistake startups make is assuming they can operate the same way big companies do, and expect success with little to no feedback from potential customers. A corporation like Starbucks could pick locations by throwing a dart at a map and know they’ll at least break even with a new location and mediocre customer service.

Customer Development 126

Customer Development Conversion Developer Customer 126

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112

Retention Developer Customer Programming 112

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

Steve Blank

JUNE 8, 2021

This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? See here for an extended discussion of remote customer discovery.).

Lean 385

Lean Security Asia SBIR 385

YoungUpstarts

OCTOBER 21, 2020

Matthew and Chris from Custom Plugs set up their business from scratch in 2011, selling plugs for ears, ear gauges , body jewelry , accessories, and alternative clothing. A lack of customer service consistency can hinder you. Shopify has several apps that help you manage your customer service procedures more effectively.

eCommerce 240

eCommerce Customer Early Stage B2C 240

Up and Running

MAY 26, 2011

It is important to get repeat customers.”. More than 60 percent of the restaurant’s customers are tourists. Building a base of loyal customers doesn’t require a huge marketing budget. Big Tony understands the importance of building a loyal customer base by making people feel special. Follow Big Tony’s example.

Customer 74

Customer Mexico Cofounder Web Development 74

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

Both Sides of the Table

SEPTEMBER 10, 2021

.” * I first wrote about the changes to the Venture Capital ecosystem 10 years ago and this still serves as a good primer of how we arrived at 2011, a decade on from the Web 1.0 The market today would barely be recognizable by a time traveler from 2011. dot-com bonanza. Ten years on much has changed.

Pre-Money Valuation 471

Pre-Money Valuation Valuation Venture Capital Early Stage 471

Both Sides of the Table

OCTOBER 26, 2020

So mostly we just had to listen to customer feedback from founders, VCs and LPs. Just as Yves mentored me when I became his co-managing partner in 2011, he didn’t seek to ride off into the sunset either. Kara is a natural leader and loves taking ownership of tasks and over-performing. Wait, What About Yves?

Partner 361

Partner Management Cofounder San Francisco 361

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

YoungUpstarts

APRIL 19, 2017

In e-commerce, retaining customers is essential to the survival of your business. It has long been known that keeping a customer is much cheaper than acquiring a new one, as those customers tend to be far more receptive to sales and promotions after they have made an initial purchase with you. Engage your customers.

Software Review 114

Software Review Technical Review Retention Channel 114

Duct Tape Marketing

JUNE 16, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! Now that’s a happy customer!

Customer 66

Customer Video Social Media Software Review 66

Up and Running

APRIL 12, 2012

But if you asked Business Plan Pro user and hair salon owner Michael Helene Phillips the same question, her answer would be “customer service and relaxation.” The focus on the whole customer is unique. Michael opened her hair salon in 2011, relying on her credit cards and a loan from a client turned business partner.

Differentiation 88

Differentiation Small Business Customer Business Plan 88

ReadWriteStart

DECEMBER 16, 2021

For those of you who don’t know: Conversation Intelligence software integrates with your customer engagement platform to record, transcribe, and analyze sales calls, giving businesses access to crucial deal information, CRM data entry automation, faster sales reps review, and sales coaching. Customer demands . Market trends, etc.

Conversion 78

Conversion Technical Review Startup Software Review 78

YoungUpstarts

JUNE 3, 2011

One of the companies that will feature at the upcoming web and mobile technology startup conference Echelon 2011 is Fetch Plus , a social media and mobile application development company. “Sometimes boot-strapping and showing customer traction will lead to better end results for the business,&# she advises. What Could Have Been.

Social Media 172

Social Media Media Management Application Development 172

YoungUpstarts

NOVEMBER 23, 2011

2011 was the year where global economy shaped the life for companies everywhere. Based on 2011 I think it’s possible to make a range of predictions for 2012 that basically is an acceleration of the trends we have seen in 2011: 1. by Christian Lanng, CEO of Tradeshift. Global finance is being remade.

Spain 174

Spain Global Software Social Network 174

Startup Lessons Learned

SEPTEMBER 14, 2018

After months of advocating for the idea of allowing QuickBooks users to process credit card payments from their customers inside the product, we were finally given the green light to proceed but only had 12 weeks to make it happen. I was generously rewarded the Intuit Founders Award in 2011 for helping get it started.

Incubator 121

Incubator Cofounder Green Programming 121

crowdSPRING Blog

JANUARY 5, 2012

The image above is taken in Takotna, Alaska during the Iditarod Trail Sled Dog Race on March 9, 2011. More phenomenal photos from 2011 are in the Other section below. Good suggestions on handling customer service questions and issues – [link]. Mark Cuban on Why You Should Never Listen to Your Customers – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

DECEMBER 11, 2011

Just as end-of-year-time is when you say think you to your workers, it should also be time to say thank you to your clients and customers. Invite a few key customers out for a drink, or have them over for a meal – these relationships are critical to your company and now is the time to acknowledge that.

Small Business 90

Small Business Startup Chicago Retention 90

YoungUpstarts

NOVEMBER 27, 2014

Unleashing creative thinking helps drive businesses forward, improve customer value propositions and identify new opportunities that deliver on the needs of our ever changing customers. Be agile and adapt to changing market needs – your customer’s needs are not static and they will continue to evolve.

New Zealand 187

New Zealand Malaysia Indonesia Singapore 187

YoungUpstarts

AUGUST 19, 2011

The Ultimate Start-up Space ’ 2011 competition. The Ultimate Start-up Space ’ 2011,&# says Nguee. After months of intense competition, Preparazzi has emerged as the winner of ‘ Martell V.S.O.P “I am truly honored to have been named the winner of ‘ Martell V.S.O.P “ Preparazzi was up against strong competition.&#

Singapore 229

Singapore Early Stage Operations Community 229

Austin Startup

DECEMBER 7, 2010

SpeedMenu will begin the full rollout to Micros clients in January, 2011. SpeedMenu clients benefit from increased table touches, higher revenues and associated tips as well as repeat sales. Patrons can order quicker, more often and pay their tab without having to wait for the bill.

Utah 74

Utah Software Review Customer Mobile 74

Duct Tape Marketing

MAY 11, 2022

Husband and wife co-founders, Todd and Laure Fisher founded CallTrackingMetrics in 2011 in their basement and together have grown it into an Inc. Key Takeaway: Today, it seems as though there’s a never-ending list of channels and ways in which your customers can communicate with you and your business. [4:02] Yeah, sure.

Metrics 85

Metrics Marketing Software Review Cofounder 85

David Teten

MAY 20, 2016

As one of the lead engineers at ff Venture Capital , I spend most of my day building custom software solutions that enhance our firm’s process–tools that range from portfolio investment management to co-investor and cap table tracking and more. We posted on our site a more in-depth overview of ff’s Tech Platform.

Private Equity 113

Private Equity Equity Cap Table Venture Capital 113

ReadWriteStart

JUNE 16, 2011

Freshdesk First, Girish Mathrubootham from Chennai, India, pitched Freshdesk , a SaaS company that provides small and medium businesses with on-demand customer support software that offers multi-channel social support. Freshdesk introduces itself as a kind of Salesforce.com for customer support so to speak.

India 123

India Bootstrapping Non-Compete Entrepreneur 123

Steve Blank

MAY 17, 2011

Customers voted with their wallets and didn’t buy our products. We let our customers, our investors, and our employees down. Startups were actually like explorers—searching for a new world, where everything—customers, markets, prices—were unknown and new. It all came tumbling down. The company went out of business.

Philadelphia 335

Philadelphia Miami Thailand Silicon Valley 335

crowdSPRING Blog

DECEMBER 8, 2010

Here are my picks for the top ten crowdsourcing trends for 2011: 1. These payments will increase to the mid seven figures monthly in 2011. Where do you see crowdsourcing in 2011? Crowdsourcing marketplaces will earn significantly more market share. More professionals will participate in crowdsourcing. Related posts: U.S.

New Zealand 129

New Zealand Non-Compete Government United States 129

Austin Startup

JANUARY 12, 2012

SailPoint today announced it posted record annual revenue growth in 2011 and closed its largest growth quarter to date in Q4 2011. The company’s momentum resulted from growing customer demand in all geographies and the strong industry validation SailPoint received in 2011 as an identity management market leader.

Global 76

Global Demand Revenue Customer 76

VC Adventure

AUGUST 31, 2017

This has contributed to companies raising more money than in the past before they go public (almost $100M on average for SaaS businesses that went public after 2011 vs. less than half that for those that went public before). Over 2,000 different firms participated in these rounds. Interestingly growth and capital efficiency stats are down.

IPO 113

IPO Vertical Balance Sheet Valuation 113