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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

In 2012, smart, forward-looking companies will be viewing customer service in new ways. Here are 7 Customer Service Trends to watch and leverage in 2012: 1. What customer service trends are you seeing for 2012? ” (Feb 2012). Engaging the Whole Family. Being Social.

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How to Use Social Media To Drive Sales

ConversionXL

eCommerce sales during the last Black Friday topped $1 billion for the first time in history. On average, during Black Friday 2012, social traffic converted 77% higher than normal. For Facebook average order value was $74 with 76% of total social sales and 69% of total clicks. Black Friday data. Numbers in perspective.

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10 Reasons Why Traffic to Your Small Business Website is Dropping

Up and Running

Traffic leads to inquiries and sales, and consistent visits from the same users mean repeat customers. When your site traffic suddenly dips or your rankings plummet, it will create lost opportunities that affect your conversions and sales. Google uses meta information to match keyword information to user’s search queries.

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How to Generate More Sales From Your Email Marketing Campaigns

ConversionXL

In fact, according to a Forrester report put out on September 24, 2012 email continues to be the top factor in influencing repeat purchases: Forrester Research report showing email’s positive influence on repeat customers. The really important thing to remember is that your email offer must match the offer on the landing page.

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3 Major Product Fails, And How To Avoid Their Mistakes

YoungUpstarts

Nintendo released the Wii U in late 2012 with the intention of improving the original Wii U with better graphics and a more interactive controller. Wii U failed to match the success of the original because it departed from the desires of its biggest fans. Thus the Gear turned out to be a bulky, superfluous, and expensive companion.

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B2B Ecommerce Sites: What Works for B2B Buyers?

ConversionXL

Ecommerce sales are growing for traditional B2B businesses as well as direct-to-consumer brands, which are opening wholesale sides to get a slice of the growing B2B ecommerce pie. B2B buyers have two key differences that impact marketing and website design choices: A more complex sales cycle; Niche targeting. Image source ).

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Nail Your Sales Pitch By Catering To Personality

YoungUpstarts

By Merrick Rosenberg, CEO of Take Flight Learning and author of “ The Chameleon: Life-Changing Wisdom for Anyone Who has a Personality or Knows Someone Who Does “ You finally have the “perfect” sales pitch. There is no perfect sales pitch. But there are better and worse sales pitches for different personality types.

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