Sat.Jul 10, 2010 - Fri.Jul 16, 2010

deal architect

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The New Polymath Wow Candidate Contest

deal architect

Abbie Lundberg, former editor-in-chief at CIO magazine in her review of my book, The New Polymath called it a “veritable firehose of innovation examples”. The book covers wide innovation ground across industries, countries and technologies.

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Dublin kickoff to European book tour

deal architect

A stone's throw from historic Trinity College in a place appropriately called the Library Bar we convened. You could feel the ghosts of Joyce and Yeats and Shaw and Goldsmith in the hallways. Dublin's glorious literary history provided a nice.

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Social CRM: The inflexion point

deal architect

In the “social” chapter in my new book, I was honored to have Paul Greenberg talk about the social customer and the fact that he/she increasingly “controls the conversation”. He succinctly talked about “customer referral value” versus “customer lifetime value”. Tags: Industry Commentary.

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No technology vendor left behind

deal architect

Consumer Reports says it cannot recommend the iPhone 4. No bowing to mighty Apple. And it reminded me how few such emphatic calls we have in tech. We don’t call BS on software quality – the torrent of Microsoft bugs. Tags: Industry Commentary.

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Come meet us on the European Book Tour

deal architect

Courtesy of the hospitality of a number of European bloggers I am doing small book events in various cities over the next few days. Please join us in for innovation conversations and raffles for free copies of my book. 16th.

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Processor Magazine on Third Party Maintenance

deal architect

quotes me and others on the continuing battle for customer choice in enterprise software. As I re-read what I had talked to Bridget, the reporter about, it struck me the biggest single reason to continue to pay maintenance to the.

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