deal architect

OCTOBER 3, 2010

The College of Cardinals was sending out dark smoke signals for weeks. But when the white smoke finally came out and the bells chimed announcing a consensus candidate, the press went “whoa!” They should have been in Rome covering the. Tags: Industry Commentary.

296

296

deal architect

DECEMBER 11, 2010

The tech industry loves to brag about “openness”. Indeed ‘open” may be the most abused tech marketing term over the last couple of decades. So, when I first heard Marc Benioff, CEO of salesforce.com talk a few years ago about.

Marketing 294

Marketing Cloud 294

deal architect

JULY 16, 2010

A stone's throw from historic Trinity College in a place appropriately called the Library Bar we convened. You could feel the ghosts of Joyce and Yeats and Shaw and Goldsmith in the hallways. Dublin's glorious literary history provided a nice.

286

286

deal architect

AUGUST 30, 2010

Mark DeSantis in the section of “consumerization of technology” in his radio interview with me commented about someone he knew at the Pentagon, (which traditionally has had early access to emerging technology) who increasingly walks the halls of the retailer, Tags: Industry Commentary.

Technology 283

Technology 283

deal architect

SEPTEMBER 26, 2010

Gartner made a name starting in the mid-90s forecasting the estimated cumulative cost of Y2K remediation. I was there – and the big numbers it bandied about helped focus enterprises on the core problem. But it also led to hype, Tags: Industry Commentary.

Forecast 282

Forecast Naming Cost 282

deal architect

JUNE 13, 2010

Dennis Howlett blogged something I have been hearing from old publishing hands for a while now. Don't count too much on the social customer for book sales. The social customer is used to free. That customer thinks in terms of.

Customer 282

Customer Sales 282

deal architect

AUGUST 20, 2010

Someone at a large outsourcer shares with me an email he sent to his CEO lamenting the while the annual report repeatedly talks about innovation, there is no budget in R&D/innovation at the firm - and he has been there.

Email 279

Email 279

deal architect

DECEMBER 12, 2010

In the last week, you have read plenty about salesforce and its Dreamforce event and SAP and its influencer event. NetSuite had a small gathering for a few of us in town for those big events. And while that event.

Cloud 278

Cloud 278

deal architect

DECEMBER 12, 2010

Mighty Microsoft shared real estate outside the Dreamforce conference with tiny SugarCRM. But while Sugar had a amusing team of Christmas carollers, Microsoft had an intimidating team of Segways that the thousands of attendees went out of their way to.

Cloud 275

Cloud Software 275

deal architect

JULY 19, 2010

John had just returned from a trip to Italy. His sisters, each a year or two older had come back from similar trips to Portugal, Egypt and Turkey. His cousin was headed to Amsterdam today, and another was describing her. Tags: Industry Commentary.

Egypt 275

Egypt Portugal Turkey Italy 275

deal architect

JUNE 25, 2010

Readers know I like small, specialized services firms like appirio and Corefino. I have also been a fan of Knowledge Infusion and its work around talent management for a while, and yesterday that respect jumped multiple fold. Oh, they gave. Tags: Industry Commentary.

Management 275

Management 275

deal architect

NOVEMBER 3, 2010

On October 7 while presenting in Vail, CO, I thought I had an attack of altitude sickness (not unusual me coming from sea level in Florida). The medics disagreed and had me checked into the Swedish Medical Center in Denver.

Denver 264

Denver Florida Technology 264

deal architect

SEPTEMBER 21, 2010

This is an awkward post to write. I am at Oracle Open World as a guest of the some very hospitable individuals at the vendor. Yet, something happened yesterday which I think is important for the social world to discuss. Tags: Industry analysts (Gartner, Forrester, AMR, others) Industry Commentary.

264

264

deal architect

JULY 12, 2010

In the “social” chapter in my new book, I was honored to have Paul Greenberg talk about the social customer and the fact that he/she increasingly “controls the conversation”. He succinctly talked about “customer referral value” versus “customer lifetime value”. Tags: Industry Commentary.

Conversion 264

Conversion Customer 264

deal architect

MAY 19, 2010

Ok, as we enter Day 3 of this event, let me lay out the stuff I have been impressed with/need to compliment so far A much more smiling Hasso Plattner than in prior years. We had a chance to spend.

264

264

deal architect

DECEMBER 6, 2010

If you have read his book Employees first, Customers second or heard him present on it, you know the CEO of HCL is an articulate fellow. But like many technology executives who try their hand at becoming industry analysts, the.

Employee 262

Employee Technology Customer Offshore 262

deal architect

DECEMBER 29, 2010

People still roll their eyes when they hear Marc Benioff talk about “the end of software”. The reality of course is, it took guts and vision for his company to relinquish an existing, established industry sector definition and create a.

Cloud 260

Cloud Software 260

deal architect

DECEMBER 23, 2010

This offer from Infor to earn referral fees for anonymously introducing them to potential customers has many industry analysts and influencers agape. It offends their sense of independence and the “anonymous” part goes against their desire for more transparency in.

Customer 258

Customer Software 258

deal architect

SEPTEMBER 15, 2010

As I present to outsourcing audiences on the book tour, they pick up on several new services markets the book outlines - Accenture's Mobility Operated Services. Cognizant being involved in the clinical tests for the high-profile H1N1 vaccine last year.

Mobile 258

Mobile Audience Operations Marketing 258

deal architect

MAY 12, 2010

First of all, I wish SAP had not done this. They have enough on their plate without adding another layer of complexity and chaos to distract management. But having said that, Sybase is a nice move, if it can give.

Management 258

Management 258

deal architect

FEBRUARY 16, 2010

Paul Greenberg is on a crusade to educate the corporate world about the social customer. His new book, his seminar series are all aimed at that. As he is quoted in my upcoming book “Social CRM measures not just Customer. Tags: Industry Commentary.

Customer 258

Customer 258

deal architect

AUGUST 2, 2010

It is tough to ignore immigration talk given all the noise coming out of Arizona and Washington. But I have been thinking even more about it, with a recent trip to Ireland and the GigaOm event last week on the. Tags: Globalization and Technology.

Ireland 257

Ireland Arizona Washington Global 257

deal architect

SEPTEMBER 20, 2010

A relatively new CIO asked me what top metricsI would recommend he measure his IT organization against. I remembered what Maynard Webb, recounting his experience as CIO of eBay had written when he reviewed my book “ “CIOs have to. Tags: Burning Questions.

256

256

deal architect

JULY 27, 2010

Good friend Ray Wang lays out his 7 tenets of starting a new analyst firm - it’s a nice summary of his own decision process as he exited Forrester and what he has learned since. I would like to contribute. Tags: Industry analysts (Gartner, Forrester, AMR, others).

256

256

deal architect

MAY 20, 2010

My compliments to SAP yesterday for the logistics and the upbeat mood at SapphireNow have been widely reported. The impressive technology and logistics at the event, in particular, deserve a post on my New Florence innovation blog – SAP is. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP).

Software 256

Software Technology 256

deal architect

JANUARY 28, 2010

On a day when President Obama acknowledged he had to think much smaller than the 60s “Great Society” vision of Lyndon Johnson, Larry Ellison actually went the other way and said “Our vision for the year 2010 is the same. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP).

Software 256

Software 256

deal architect

DECEMBER 19, 2010

Maybe I have been watching more TV recently, but tech vendors seem to be spending plenty on TV advertising – and I keep thinking as with pharmaceuticals, they need to spend at least 15 seconds on fine print. Like Verizon.

Advertising 253

Advertising 253

deal architect

SEPTEMBER 20, 2010

The painfully long NDAs Oracle has had industry analysts under expired yesterday. Last evening was supposed to be the finally here (after “half way” was celebrated in 2006) coming out for Fusion applications. Instead, Larry Ellison sounded tentative. Go ahead. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP).

Software 253

Software 253

deal architect

MARCH 31, 2010

Lawson announced plans to run its Enterprise and Talent Management software on the Amazon cloud. It also announced a subscription model around its license and maintenance cost. First things first – this is a giant step forward for a vendor. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP).

Cloud 253

Cloud Software Cost Management 253

deal architect

JANUARY 14, 2010

…but unlike in the movie Network, don’t open the window, don’t stick your head out and don’t yell “I am mad as hell.” Instead make a phone call…more about that it a minute. SAP today announced “that it will reinstate. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP).

Customer 253

Customer Software Networking 253

deal architect

SEPTEMBER 22, 2010

So, Karen Tillman, VP of Corporate Communications at Oracle asked to meet Dennis Howlett and me after this post about bloggers versus analysts. It could have been a screaming match or worse. Instead it was a civil drink at a. Tags: Industry Commentary.

Matching 250

Matching 250

deal architect

NOVEMBER 11, 2010

A couple of weeks ago I highlighted how mainstream media like the New York Times, Fortune etc write overwhelmingly and fawningly about Apple, Google, Facebook and other consumer tech and largely ignore enterprise tech. One exceptional journalist I identified was. Tags: Industry Commentary.

New York 247

New York Media 247

deal architect

SEPTEMBER 29, 2010

With so much talk about social networks, E2.0, collaboration etc, it was a nice reminder from Kim Nash about the Internet of Things - sensors , robots, RFID tags etc. As many episodes from my book extracted below show, they.

Internet 247

Internet Social Network Networking 247

deal architect

SEPTEMBER 13, 2010

Hurricane Earl was whistling by the East Coast the week prior. Oracle OpenWorld comes up next week where I am sure we will be bombarded with talk about Exadata and other analytical tools. I am thinking ahead to my keynote. Tags: Enterprise Software (IBM, Microsoft, Oracle, SAP) Industry Commentary.

Analytics 247

Analytics Software 247

deal architect

AUGUST 24, 2010

We run into each other at various industry conferences - a group of industry analysts, consultants and bloggers focused on enterprise software. Rarely though 20 of us are we in a room for a whole day - many of us.

Software 247

Software 247

deal architect

JULY 30, 2010

In my book trip to Europe last week, there was plenty of discussion on the future of work and what it means to countries like Ireland, immigration etc. This week at a GigaOm event the focus was much more on. Tags: Industry Commentary.

Ireland 247

Ireland Europe 247

deal architect

JULY 25, 2010

Last week was a whirlwind of book events across Europe - in Dublin, in Amsterdam, 2 in London and in Paris. Befitting a book on Polymaths it was diverse in many aspects. The venues: What a choice - do you.

Europe 247

Europe 247