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Marketing Beyond Acquisition

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In my conversations with people in the startup world – from angel investors through entrepreneurs and employees with vast startup experience – I often hear about their perceptions of the marketing role as being pretty limited to acquisition. Second – timely, cost-effective customer acquisition is a matter of life-or-death to most startups.

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The Good, The Bad, And The Ugly Of Software Patents

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The good news is that a patent can scare off or at least delay competitors, and as a “rule of thumb” patents can add up to $1M to your startup valuation for investors or M&A exits (merger and acquisition). This hit RIM (Research In Motion) a few years ago, and cost them $650M to recover. Applying for a patent is a negotiation.

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5 Clues To Investor-Friendly Financial Estimates

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Projecting the financials should be the last step of your business plan preparation, since it assumes you already know the opportunity size, customer buying habits, pricing, costs, and competition. Financial projections for investors should always show an annual cost of goods sold and gross margins line, as well as revenue.

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4 Startup Tenets for Extreme Focus on Customers

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New product startups rightfully begin with a heads-down focus on creating the ultimate product – whether it’s a new technology, a new look and ease of use, or a new low-cost delivery approach. Quantify the value and cost of acquiring every new customer. Image via Facebook. Remember, this is not a one-time effort.

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Outside capital: do or die?

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Similarly, start calling VCs if your customer acquisition costs can only be recaptured over a substantial period of time. Get those pitchbooks ready if your idea is not genuinely defensible except by being the first kid in the pool and creating a network effect, or dominant brand, before others do.

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The right investors for the right stage

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At this stage, your startup better be selling a commercial offering, have price and cost validated, with significant customer sales and a real revenue stream. At this stage, you need investment bankers to negotiate a merger or acquisition (M&A), go private, or help you go public with an Initial Public Offering (IPO). Growth stage.

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How would you break down the process of raising an angel round of investment in 5-10 steps?

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You should know every metric regarding customer acquisition, conversion and retention. The expectation is that in an era of increasing technology and decreasing costs, you will be bringing them an operating company with at least some traction. You should know EVERYTHING about your business, product, customers and competition.