ConversionXL

SEPTEMBER 1, 2020

They both have a history of focusing on the lifetime value of a customer rather than chasing short-term profits. If you want to be a leader in customer loyalty and grow your business for the long term, Customer Value Optimization is key. How does “Customer Value Optimization” change your approach?

Customer 132

Customer SMS Retention Acquisition 132

Steve Blank

AUGUST 31, 2009

After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the product development model?

Customer Development 238

Customer Development Developer Customer Silicon Valley 238

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Status of the solution.

Technical Review 296

Technical Review Due Diligence Term Sheet Bankruptcy 296

Steve Blank

NOVEMBER 16, 2009

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

Customer Development 219

Customer Development Web Developer Customer 219

Startup Professionals Musings

OCTOBER 14, 2022

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. Leadership brand development. In the investment community, these leadership elements are often called “goodwill.”

Technical Review 323

Technical Review Due Diligence Valuation Leadership 323

SoCal CTO

APRIL 2, 2012

Hiring seems to be the preferred use of seed funds (by investors and founders), whereas I'd prefer a focus on customer acquisition. And in most cases they are not ready to hire developers either. Using my StartupRoar as a radar, I came across a great post by Gabriel Weinberg Do you really need a full-time hire for that?

CTO Hire 205

CTO Hire Technical Cofounder Fractional CTO Los Angeles 205

Startup Professionals Musings

OCTOBER 30, 2020

I suggest looking for painful problems to solve, rather than “easier to use” or “nice to have” solutions, for customers with money. Customers line up to believe and buy from people who are viewed as leaders or experts relative to a specific solution. Collaborate with customers to tune your solution.

Merger 386

Merger Software Review Acquisition Social Media 386

Startup Professionals Musings

APRIL 28, 2021

I once met with an entrepreneur who had developed a new algae strain to cure world hunger and make him rich. Look for validation from your mainstream customers. Mergers and acquisitions also require new skills. Pivot early, as required, to tune your features and marketing to meet the market and technical realities.

Technical Review 329

Technical Review Merger Software Review Acquisition 329

YoungUpstarts

AUGUST 13, 2019

by Suman Sarkar, author of “ Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve “ The rise of the smartphone, fast fashion, and ride-sharing. Disruption is, in fact, driven by changing customer needs – and that only those companies that truly understand their customers can succeed.

Technical Review 145

Technical Review Technology Customer Qatar 145

YoungUpstarts

FEBRUARY 13, 2019

If you can’t keep the customers who sign up with you, you’re going to quickly find yourself in trouble. I get calls all the time from clients struggling to retain new customers. The point is, before you change your pricing, you need to dig deeply into what’s really driving your customers away.

Customer 173

Customer Technical Review Retention Acquisition 173

YoungUpstarts

OCTOBER 28, 2016

The outright and abject failure of a software development project is a surprisingly common occurrence, and the reasons for a specific project’s failure tend to revolve around three easily avoidable mistakes. Poorly defined goals and objectives represent an unfortunately common source of endless frustration for a software developer.

Software Developers 100

Software Developers Software Development Software Review Software 100

Haystack

JUNE 5, 2018

Not yet profitable but invaluable to developers worldwide, the decade-old company bootstrapped, differentiated from formidable competitors GitLab and Atlassian’s BitBucket, weathered leadership upheavals, and eventually ingested lots of venture capital which helped them weather the challenges they faced. 5/ “Decentralized Everything?”

Acquisition 71

Acquisition Azure Open Source Seattle 71

ConversionXL

JULY 21, 2022

Optimize each channel, and you’ll win new customers, enjoy higher order rates , and retain customers. In this post, we’ll explore lessons from brands that use omnichannel marketing to deliver a seamless customer experience. Omnichannel aligns branding, messaging , and customer service across every channel.

Customer 118

Customer Marketing Channel Audience 118

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112

Retention Developer Customer Programming 112

The Startup Magazine

JULY 8, 2022

These days, many businesses are adopting the freemium model as their primary strategy for customer acquisition, and it’s easy to see why. Capability of handling a large customer base. It’s crucial that your start-up is able to support a sizable customer base if you’re thinking about going with the freemium model.

Startup 130

Startup Technical Support Software Developers Software Development 130

ConversionXL

SEPTEMBER 9, 2021

By turning those fans into customers, you can create long-term advocates that spend more money and recommend you to others. Edelman’s Trust Barometer study shows that trust is second only to price in becoming a loyal customer. Because of this, it spans two objectives: Turning customers into advocates Improving customer retention.

Social Media 142

Social Media Media Developer Marketing 142

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Status of the solution.

Technical Review 379

Technical Review Due Diligence Term Sheet Bankruptcy 379

www.forentrepreneurs.com

FEBRUARY 2, 2010

Blog About Log in Register Startup Killer: the Cost of Customer Acquisition In the many thousands of articles advising entrepreneurs on what they have to focus on to build successful startups, much has been written about three key factors: team, product and market, with particular focus on the importance of product/market fit.

Acquisition 103

Acquisition Cost Customer Entrepreneur 103

The Startup Magazine

FEBRUARY 11, 2022

With over three decades of experience in private equity investments, acquisitions and mergers, Mark Hauser has developed a keen ability to recognize trends and do his due diligence. In tandem with these efforts toward organic growth, they will also explore opportunities for inorganic growth through acquisitions.

Private Equity 129

Private Equity Equity Technical Review Software Review 129

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. HR processes, legal processes, financial processes, acquisition and contracting processes, security processes, product development and management processes, and types of organizational forms etc.

Government 315

Government Technical Review Acquisition Metrics 315

YoungUpstarts

OCTOBER 4, 2015

Rather, it is this: “How can we better reach prospects, convert them to customers, and serve their interests through social media?”. Enter “ The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers ” by Adam Metz. Defining Social CRM. The Social CRM Process.

Technical Review 100

Technical Review Software Review Customer Social Media 100

YoungUpstarts

MARCH 12, 2020

Also known as a system on module, SOM offers companies a unique strategy when it comes to developing products while keeping customizability fully possible. Using SOM is perfect for system designers who’re interested in having customization of the interface, form factor, and other electronic components.

SCRUM 147

SCRUM Software Review Technical Review Differentiation 147

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

NZ Entrepreneur

FEBRUARY 27, 2020

Learn about business development with this free e-guide from tech business strategist Flavio Hangarter. Customer acquisition and revenue are an early-stage company’s most significant success factors but resource poor, with an endless stream of action points, finding customers and building revenue can be overwhelming.

Developer 68

Developer Early Stage Later Stage Acquisition 68

Startup Professionals Musings

JANUARY 15, 2020

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. Leadership brand development. In the investment community, these leadership elements are often called “goodwill.”

Valuation 311

Valuation Technical Review Due Diligence Leadership 311

The Startup Magazine

JUNE 29, 2023

In today’s competitive market, having access to accurate and relevant information about potential customers is crucial. Introduction: The Significance of Lead Identification Software In the ever-evolving digital landscape, businesses need to stay ahead by identifying and engaging potential customers effectively.

Lead Generation 112

Lead Generation Software Review Software Technical Review 112

ConversionXL

FEBRUARY 3, 2022

A marketing growth strategy goes deeper into customer relationships to uncover opportunities that engage, activate, and retain. This philosophy comes from The Lean Startup methodology , which relies on testing hypotheses to better understand your customers’ pain points and goals. Your customers want different things.

Marketing 115

Marketing Framework Metrics Channel 115

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Cracking the Code

JUNE 5, 2019

In this second extract from our roundtable, John and Joe share their playbooks for managing acquisitions as you scale and handling crises. What is your advice on when and how to make acquisitions? He has a very clear strategy and never makes an acquisition that doesn’t fit with it. Nothing beats customer references.

Acquisition 48

Acquisition Management Merger Social Media 48

The Startup Magazine

JUNE 1, 2023

Business development isn’t just a buzzword. But what exactly is business development? Expert Helen Mohsenzadeh explains that from budgeting and planning strategy to networking with potential partners, there are endless possibilities for executing effective business development processes within a company!

Developer 121

Developer Reputation Merger Audience 121

Steve Blank

OCTOBER 23, 2023

Some commercial company roles: Business Development or “BD” roles : Case Officers are well suited for business development (BD) roles as its akin to first half of the CIA recruitment cycle. At a large company, sales usually means someone else has done the broad shaping for a potential customer. Here’s what I learned.

Government 212

Government Advisory Board Salary Sales Cycle 212

YoungUpstarts

SEPTEMBER 16, 2014

billion acquisition of Sweden-based software company Mojang, the developer behind the popular building game ““Minecraft”, which has sold over 100 million copies since its release in 2009, illustrates the degree to which Microsoft CEO Satya Nadella’s long-term vision for Microsoft is taking root at that company. Microsoft’s $2.5

Acquisition 157

Acquisition Azure Merger Sweden 157

ReadWriteStart

MARCH 8, 2021

They want to snowball their customer acquisition, attracting thousands of new people to the brand, and reach diverse new audiences in new locations. And the revenue from your existing customers alone may not be enough to cut it. . Developing your company’s website is one of the most important investments you’re going to make.

Startup 127

Startup Retention Acquisition Agile 127

Startup Professionals Musings

AUGUST 7, 2020

In the short term you need customers to find you at any price, and in the longer term you need revenue, profit, and return loyalty. That keeps people from pushing themselves to develop the kind of new solutions that will permanently change the business for the better, versus short-term band-aids.

Technical Review 312

Technical Review Due Diligence Merger Social Media 312

ConversionXL

SEPTEMBER 15, 2020

Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values. It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers. Monzo is a digital-first bank that was backed by future customers.

Customer 85

Customer Community Revenue Software Review 85

Startup Professionals Musings

DECEMBER 13, 2019

It’s always tempting to think that more product variations will satisfy more customers and lead to new sales. Yet I still see expense budgets based on traditional channels, with no strict metrics on cost of customer acquisition by channel, or lifetime customer value. Inadequate focus on hiring and people development.

Technical Review 306

Technical Review Metrics Social Media Channel 306