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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

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8 Tips To Get the Most Out of Your Investors and Board

Both Sides of the Table

Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. He sets goals for revenue diversification (can’t get all revenue from few customers or few partners).

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5 Preconditions for Success in Spawning a New Venture

Startup Professionals Musings

Even with advantages that independent startups can never hope to match, including brand recognition, customers, financial capital, and distribution, I don’t often see the entrepreneurial passion for innovation, agility, and team perseverance exhibited by new startups. Assemble an engaged new venture advisory board.

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5 Forces That Kill Momentum For Business First-Movers

Startup Professionals Musings

They outline and give some positive recommendations to counter the key organizational impediments to fast transformation that I see all too often, even in businesses with top management committed to first-mover speed and agility: Passive resistance to change from within the organization.

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8 Business Execution Strategies That Lead To Success

Startup Professionals Musings

As you move from development to rollout, a team effort is required, including marketing, sales, funding, and customers. Every startup should have at least quarterly meetings with an Advisory Board or key investors to bring a new perspective to what is working and what is not. Focus on communication and responsibility assignment.

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8 Business Accountability Lapses And How To Recover

Startup Professionals Musings

It’s easy for you to blame someone else in the organization, economic conditions outside, or even overly demanding customers, when things are not going well. I believe that every business, whether public or private, needs to engage an advisory board or outside directors for a regular review.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.