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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. And without revenue how do we know if we achieved product/market fit to exit Customer Validation?” It’s an impressive portfolio.

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Your Product is Not Their Problem

Steve Blank

The conversation got interesting when I asked, “How are you going to describe the product to potential customers in the concrete industry?” He believed that if used as an additive to concrete, his bacteria could strengthen it while reducing CO2.

Product 429
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Ardent 1: Supercomputers Get Personal

Steve Blank

The VP of Sales and I flew to Providence to convince Andy van Dam at Brown to join our company, or at a minimum lead our advisory board. As the conversation began to get down to how much stock and salary we could offer van Dam, we left the barber to finish his work and went to a payphone to call our CEO to confirm the deal.

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Making Friends With Millennials: Evolving The Customer Service Story

YoungUpstarts

This doesn’t mean you ignore those customers who still want to interact with you through traditional 1-to-1 environments. By centralising all forms of communication you can give your employees access to 360 degree customer insights to allow them to proactively respond to customers quickly and efficiently.

Customer 100
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Entrepreneurs are Everywhere show No. 4: David Lerner and Gary Marcus

Steve Blank

I would say that in the last five or six years, it’s gone from a weird conversation to have to if you’re not having it, you’re not in the mainstream anymore. It’s a conversation. What do you do with an advisory board?” Dave : Absolutely. … If you can’t hear the clip, click here.

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Entrepreneurs are Everywhere Show No. 45: Dan Miller and Brian Zuercher

Steve Blank

Oh we had a happy, fun conversation over a couple of beers, but we did not sit down and say, ‘Hey wait, where’s everyone want to go with their life?”. Filed under: Customer Development , SiriusXM Radio Show. How could I build a solution that would address those points? If you can’t hear the clip, click here.

Columbus 245
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Embrace technical debt

Startup Lessons Learned

Darn good - I have struggled in relevant conversations with our in house move to scrum/agile. Are the engineers in the customer development team allowed to push quick and dirty "prototypes" to production? should the test subjects be part of the customer advisory board? Eric, great post.