Steve Blank

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Leaving Government for the Private Sector – Part 2

Steve Blank

At a large company, sales usually means someone else has done the broad shaping for a potential customer. Customer Success roles : This is akin to handling a source. You make sure the customer is happy and keeps buying, preferably more. An Advisory Board provides advice. It has no legal role in the company.

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Technology, Innovation, and Great Power Competition – Class 4- Semiconductors

Steve Blank

Put yourself in the shoes of Mark Liu, chairman of TSMC: Do you view China as more of a competitor or customer – and why? Our guest speaker for our fourth class was John Hurley , former Member of the President’s Intelligence Advisory Board, an expert on semiconductors and supply chains, and former Captain, U.S.

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Your Product is Not Their Problem

Steve Blank

The conversation got interesting when I asked, “How are you going to describe the product to potential customers in the concrete industry?” Do you know what if any of the features you mentioned actually matter to a potential customer?” Ask customers how they solve the problem today. There was silence for a moment.

Product 429
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Ardent War Story 5: The Best Marketers Are Engineers

Steve Blank

While the last post was titled “ You Know You’re Getting Close to Your Customers When They Offer You a Job “, this post should probably be titled, “You Know You’re Getting Close to Your Customers When You Offer Them a Job.&#

Engineer 198
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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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Organizational Debt is like Technical debt – but worse

Steve Blank

But over time code/hardware written/built to validate hypotheses and find early customers can become unwieldy, difficult to maintain and incapable of scaling. Does customer communication need to change ? In the past any customer could talk to Tom or expected Tom to talk to them. Is that feasible?

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Entrepreneurs are Everywhere Show No. 32: Evangelos Simoudis and Ashok Srivastava

Steve Blank

A thought leader in the area of big data analytics, social media, optimization, machine learning, and data mining, he also served as a Venture Advisor focusing on big-data analytics at Trident Capital , and was on the advisory board of several startups. . Filed under: Customer Development. ” We certainly did.