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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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The Proven Framework For Building A Thriving Community

Duct Tape Marketing

[17:21] When you talk about gatherings sometimes people just jump to big trade shows or events – but bringing your customers together for lunch could be a really simple way to gather, right? [20:02] And then one we like to call the sounding board, which is the small five to seven people. For to what end?

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7 Steps To A New Business From An Innovative Solution

Startup Professionals Musings

Businesses require an equally elegant business model, with the right price, messaging and delivery channel to the right target customers to keep the dream alive and growing. The founder had simply not done the work to validate a price and customer segment. Save your viral campaign and major inventory buildup for later.

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7 Keys To Making A Business Out Of Your Great Product

Startup Professionals Musings

Businesses require an equally elegant business model, with the right price, messaging and delivery channel to the right target customers to keep the dream alive and growing. The founder had simply not done the work to validate a price and customer segment. Save your viral campaign and major inventory buildup for later.

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Technical Product Elegance is Not a Business Model

Startup Professionals Musings

In other words, once they are convinced that the product works, they assume their price, sales channel, and marketing will bring in the customers. For example, one CEO I know gave away his software product to the first ten customers. Iterate and improve the fit until your test customers are delighted, not just tolerant.

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Entrepreneurs Need Focus on Their Business Model

Startup Professionals Musings

In other words, once they are convinced that the product works, they assume their price, sales channel, and marketing will bring in the customers. For example, one CEO I know gave away his software product to the first ten customers. Iterate and improve the fit until your test customers are delighted, not just tolerant.

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Some Startups Forget to Validate a Business Model

Startup Professionals Musings

In other words, once they are convinced that the product works, they assume their price, sales channel, and marketing will bring in the customers. For example, one CEO I know gave away his software product to the first ten customers. Iterate and improve the fit until your test customers are delighted, not just tolerant.