5 Keys to Ensuring Credibility, Trust, and Customers
Startup Professionals Musings
DECEMBER 18, 2020
The result is a shift from business-to-consumer (B2C) to a consumer-to-business (C2B) control trend. In addition, I see consumers taking more control, using the technology to converse with each other, and assert their position through reviews and forums. Unscripted communication builds trust and credibility.
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