The order (and truly, the metrics themselves) are dependent upon your business model. For B2C Free, Say RRAAR. For B2C or B2B Freemium, Cheer RRRAA! R – Retention – In enterprise B2B, you often don’t have a subscription model, but may be charging annually for maintenance and support. MORE >>

The goal of a startup is to find a sustainable, repeatable and scalable business model. This is true whether you’re B2B or B2C (but more relevant for B2B companies.) If the beta period is a complete flop (no one uses the product, feedback is poor, etc.) I’d bet that most beta periods end up somewhere in the middle. MORE >>

I had a quick conversation today with a new startup targeting businesses with a Service-as-a-Service product offering. Their startup solves a big need for my business. As a business owner and former founder of two SaaS-based startups, I was shocked. Misguided about how businesses work. Selling Confidence In Your Business. MORE >>

At least some sort of signed partnership that we can take to VCs and other vendors to say we’re in business with (Fortune 50 Company).” The propensity of large firms to risk doing business with a start-up is correlated directly to how bad they need a product or service. by Dan Gebremedhin, M.D. Let’s stay in touch. MORE >>

Business Model I would like to propose that in addition to team, product, and market, there is actually a fourth, equally important, core element of startups, which is the need for a viable business model. However there is a lot of value in looking at these same metrics for all other businesses. This is a mistake. MORE >>