A Smart Bear: Startups and Marketing for Geeks

JANUARY 24, 2011

Instead of nickel-and-diming customers, we earn their loyalty by genuinely improving their blog, not just supplying bandwidth and a CPU. I hope this is sustainable, but is it? After all, quality technical support requires an army of quality technical people, and those don’t come cheap.

Intellectual Property 242

Intellectual Property Open Source Bandwidth IP 242

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 17, 2011

For example, quick cancels are often due to situations things like “I decided I didn’t want a blog after all” or even “My son used my credit card to set up my website but I’m not going to pay for hosting.”

Business Model 245

Business Model Metrics Engineer Technical Review 245

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 24, 2011

My co-hosts were Bob Walsh and Patrick Foley , hosts of the well-known Startup Success Podcast. But you know it’s one of those things where we’re big users of Skype and we can get on the phone and talk and that’s a very high bandwidth kind of thing. Invariably things fall through the cracks.

Cofounder 208

Cofounder Technical Review Software Review Differentiation 208