Steve Blank

DECEMBER 2, 2013

Here’s what happened when an extraordinary Digital Health team gained several critical insights about their business model. But the big payoff came when their discussions with medical device customers revealed an entirely new way to think about pricing —potentially tripling their revenue. A Five-sided Market.

Customer 323

Customer Churn Rate Customer Development Lean 323

crowdSPRING Blog

OCTOBER 18, 2013

The Future of Business Models Will Be Centered on Crowds - crowdspring.co/16aTTiD. A Startup’s Minimum Revenue Per Employee - crowdspring.co/GNlKua. “Investing early & often in customer success is essential to keeping a fast-growing SaaS business’s momentum.” ” - crowdspring.co/16aZ5Ts.

Social Media 92

Social Media Small Business Design Media 92

Seeing Both Sides

JULY 21, 2014

But many years later, I began to appreciate that one of our core flaws was our business model. As a result, the full revenue for each deal was recognized in that quarter as soon as the software was shipped. This allowed our revenue to skyrocket from $1.8 I later came to realize that r ecurring revenue is magic.

Revenue 54

Revenue Valuation Churn Rate Portfolio 54

Up and Running

FEBRUARY 12, 2019

Outline your business model. Your business model tells an investor how your idea will (or does) convert into being economically viable. The best way to show you how to communicate your business model is to show you an example of a good one. Your business model should answer the questions: What do you sell?

Sweat Equity 122

Sweat Equity Churn Rate Elevator Pitch Forecast 122

ReadWriteStart

MARCH 3, 2021

Growing a business is always challenging, but it’s often the hardest in the earliest stages of development. You’ll be operating with limited resources, limited knowledge, and quite possibly, a business model poised to change in the immediate future. Limited capital.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

Up and Running

JANUARY 24, 2014

Outline your business model. Your business model tells an investor how your idea will (or does) convert into being economically viable. The best way to show you how to communicate your business model is to show you an example of a good one. Your business model should answer the questions: What do you sell?

Sweat Equity 138

Sweat Equity Churn Rate Forecast Business Model 138

Up and Running

JUNE 19, 2014

And, it’s no wonder that businesses are trying to come up with new and innovative subscription business models that they can offer to their customers. Finally Churn, which is the ultimate number that any company with a subscription business model must pay very close attention to.

Forecast 92

Forecast Sales Churn Rate Revenue 92

Startup Lessons Learned

MARCH 21, 2013

Here's what they have to say about churn rates in SaaS businesses: The best SaaS sites or applications usually have churn ranging from 1.5% Mark MacLeod, Chief Corporate Development Officer at Freshbooks, says that you need to get below a 5% monthly churn rate before you know you’ve got a business that’s ready to scale.

Analytics 167

Analytics Lean Metrics Churn Rate 167

David Teten

DECEMBER 3, 2019

Technographics vendors such as Builtwith , Datanyze , HG Data , Stackshare, and Stacklist help CEOs identify the right tech platform on which to build their business; they’re also helpful for investors to due diligence a company’s tech stack choices. Lighter Capital, a Revenue Based Investing VC, offers a Cost of Capital Calculator.

Technical Review 78

Technical Review Software Review Analytics Private Equity 78

ConversionXL

FEBRUARY 7, 2014

Calculate Your Churn. ” The easiest metric for subscription software products to check is churn rate. . “On SaaS, target churn rate should be around 2% monthly churn. The way KISSmetrics does this is by calculating the churn-rate for each level of subscription plan. image source.

Software 93

Software Churn Rate eCommerce Flash 93

Hearpreneur

OCTOBER 20, 2019

Often entrepreneurs and business owners create their daily, weekly, quartely or yearly goals around their business. It could be more revenue, hiring clients or launching a new product or service, where setting goals presents a fresh opportunity to achieve different objectives. 4- Reduce churn rate by half.

Papua New Guinea 64

Papua New Guinea Hawaii Advisory Board Churn Rate 64

Cracking the Code

OCTOBER 10, 2008

Be prepared to cross the desert - SaaS requires R&D and sales expense up front for a multi-year stream of revenue, so it demands enough investment capital to fund 4+ years of runway. Farming is also often overlooked, but can help grow customer accounts and revenues from 30% upwards (if successful). Great list! Michael Kassing.

Software Review 48

Software Review North America Europe Metrics 48

Up and Running

MAY 1, 2014

If your business model (i.e., “how If you are raising money to start or grow your business, you need to include the details of what you need in the executive summary. Metrics are the numbers that you watch on a regular basis to judge the health of your business. Financial summary. Funding requirements.

Business Plan 163

Business Plan Forecast Balance Sheet Distribution 163

Guy Nirpaz

OCTOBER 25, 2011

This week, Jason Cohen wrote a very comprehensive blog on software-as-a-service churn: Deep Dive – Cancellation Rate in SaaS Business Models. Jason looks at many different definitions for the SaaS Cancellation Rate metric. Find out why most SaaS executives don’t measure Churn Rate!

Churn Rate 64

Churn Rate Metrics Conversion Business Model 64

Up and Running

APRIL 27, 2012

A more fundamental problem that entrepreneurs can control, however, is related to their understanding of the key revenue drivers of their businesses. They often focus on the things they like doing, or the things they are more comfortable with, to the detriment of their fledgling businesses. They are in build mode after all.

Metrics 68

Metrics Nigeria Ratchet Churn Rate 68

Occam's Razor

APRIL 8, 2013

Perhaps it's an increase in your conversion rate; Or a higher number of visitors who sign up; Or a greater number of people who share content with one another; Or a lower monthly churn rate for users of your application; Maybe it's even something as simple as getting more people into your restaurant.

Metrics 156

Metrics Analytics Lean Churn Rate 156

crowdSPRING Blog

APRIL 5, 2018

In fact, businesses expect to lose customers. There’s even a term for measuring that loss – churn rate. And, for obvious reasons, your business should aim to minimize the number of customers who disengage. What if you could resurrect those customers who have “ghosted” your business?

Small Business 66

Small Business Customer Churn Rate Design 66

Seeing Both Sides

FEBRUARY 9, 2015

Conventional wisdom suggests that the most important metrics for a startup - such as unit economics, cost of acquisition, lifetime value, churn rates - typically get better with time. Take growth rate as a simple one. Thus, more mature companies naturally have slower growth rates than younger ones. in 2009 to $11.80

Metrics 20

Metrics Churn Rate Acquisition SEM 20

Up and Running

MARCH 11, 2015

Now you’re going to move into your revenue model. Okay, so now your revenue model, so this is—. Then referral rates and opt-out rates. These are the metrics for the SaaS model that we have. He had two million people visiting his site, but no revenue, but yet he sold for $40 million.

Technical Review 60

Technical Review Software Review Due Diligence Exit Strategy 60

maplebutter.com

JANUARY 8, 2013

I would focus on one product and set a goal to generate $1M in yearly revenue from it. Outsourcing is something a big company, with a known customer / problem (that has revenue & traction) does to save cost. I don’t have any formal business training and I actually think it’s served me well. Once you’ve done that – then.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

andrewchenblog.com

JANUARY 28, 2010

To become profitable using a freemium business model, this simple equation must hold true: Lifetime value > Cost per acquisition + Cost of service (paying & free) Said in plain english, the lifetime value of your paying customers needs to be greater than the cost it took to acquire them, plus, the cost servicing all users (free or paying).

CPA 51

CPA Retention Viral Acquisition 51

ConversionXL

NOVEMBER 17, 2022

In thinking about the bigger goal of digital transformation, 46% say they have been able to identify and create new product and revenue streams, and 45% of organizations are now using data and analytics to develop new business models. The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS).

Analytics 106

Analytics Metrics Channel Campaign 106

ConversionXL

AUGUST 12, 2016

A flowing sales funnel is crucial in any business, but even more so with SaaS businesses… Unlike other business models, revenue is generated over an extended period of time. Monthly Recurring Revenue (MRR). MRR is probably the most critical metric for any subscription business. Revenue Churn.

Software Review 48

Software Review Metrics Revenue Acquisition 48

ConversionXL

OCTOBER 30, 2019

The Pareto Principle states that you get 80% of your revenue from 20% of your customers. Metric examples: Monthly recurring revenue (MRR); Average revenue per account (ARPA); Engagement; Customer lifetime value (LTV); Upsell/cross-sell conversion rates. Depending on your business model, it can be tricky to define.

Retention 101

Retention Metrics Churn Rate Acquisition 101

ConversionXL

OCTOBER 30, 2019

The Pareto Principle states that you get 80% of your revenue from 20% of your customers. Metric examples: Monthly recurring revenue (MRR); Average revenue per account (ARPA); Engagement; Customer lifetime value (LTV); Upsell/cross-sell conversion rates. Depending on your business model, it can be tricky to define.

Retention 48

Retention Metrics Churn Rate Acquisition 48

ConversionXL

MARCH 5, 2014

It appears that LTV should be about 3 x CAC for a viable SaaS or other form of recurring revenue model. At least you’ll have something to benchmark so you can reduce your churn rate later. 20 x 12 months x 3 years = $720 in total revenue (or $240/year). have multiples that are more like 5 x CAC.).

Customer 133

Customer Churn Rate Retention Acquisition 133