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Customer Experience-Based Business Models Lead To Greater Customer Loyalty 

YoungUpstarts

Creating unique customer experiences sets you apart, signaling to customers that they’re appreciated and essential to shaping the success of your business. The post Customer Experience-Based Business Models Lead To Greater Customer Loyalty appeared first on Young Upstarts.

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How Happy Employees Lead To Happy Customers

YoungUpstarts

It’s a well-known fact of business that customers must be the focus of a successful business model; hence the now-cliched idiom “the customer is always right”. But in this customer-focused model, some businesses make the mistake of neglecting to focus on their employees.

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Keep Customers Coming Back For More

YoungUpstarts

When you are running a business online , you need to think about what makes a customer tick. And, perhaps more importantly, what makes a customer buy. There can be a lot of factors that determine a customer’s buying behavior, and you need to be aware of them all. Bad Reviews. Errors And Issues.

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Catch Them On Thanksgiving, Convert Them Into Customers By Christmas

YoungUpstarts

While it’s true that at no other time are customers in as much of a shopping mood, SMBs cannot afford to sit back and follow a “Field of Dreams” business model. An operating website does not automatically translate into customers stopping by for a visit, let alone buying something.

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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. If so, the business world is full of specialists who are all too eager to help. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. That’s right.

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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. The new approach makes so much more sense.

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Seven Reasons Why Customer Reference Programs Fail

YoungUpstarts

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?