ConversionXL

SEPTEMBER 6, 2013

The most common mistake startups make is assuming they can operate the same way big companies do, and expect success with little to no feedback from potential customers. A corporation like Starbucks could pick locations by throwing a dart at a map and know they’ll at least break even with a new location and mediocre customer service.

Customer Development 126

Customer Development Conversion Developer Customer 126

SoCal CTO

OCTOBER 6, 2011

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying." Customer Validation 101. Either: "That’s interesting.

Customer 227

Customer Fractional CTO Viral Lean 227

Steve Blank

OCTOBER 25, 2010

It’s the combination of Business Model Design and Customer Development. Business Model Design. Today every business organization from startup to large company uses the words “business model.” More importantly they showed how any company’s business model could be defined in 9 boxes.

Customer Development 329

Customer Development Business Model Developer Customer 329

Steve Blank

NOVEMBER 15, 2010

In previous posts I’ve talked about what the combination of Business Model Design, Customer Development and Agile Methodologies mean to startups and intrapreneurs in large companies; it’s the beginning of entrepreneurship as a science with its own rules and methodologies. Teaching In the Big Apple.

Customer Development 270

Customer Development Business Model Developer Design 270

Steve Blank

APRIL 16, 2013

In my 21 years as an entrepreneur, I would come up for air once a month to religiously read the Harvard Business Review. It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. I learned about Michael Porter s’s five forces.

Technical Review 327

Technical Review Lean Venture Capital Customer Development 327

Steve Blank

SEPTEMBER 3, 2014

I was driving home from the BIO conference in San Diego last month and had lots of time for a phone call with Dave, an ex student and now a founder who wanted to update me on his Customer Discovery progress. Customer Discovery. He worked hard to deeply understand the customer problems of these two customer segments.

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. for A Repeatable and Scalable Business Model. Pair Customer Development with Agile Development. Failure is an Integral Part of the Search for the Business Model.

Customer Development 328

Customer Development Developer Customer Cofounder 328

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. And you’ll learn about how to build a minimal viable product to get feedback early and often from customers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

SEPTEMBER 16, 2014

Surprisingly if you’ve filled out the business model canvas you already know who you need. I was having breakfast with Radhika, an ex-grad student of mine who wanted to share her Customer Discovery progress for her consumer hardware startup. Filed under: Customer Development. Customer Development'

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

Steve Blank

MARCH 12, 2014

Therefore we needed them to think and learn about two parts of a startup; 1) ideation - how to create new ideas and 2) customer development – how do they test the validity of their idea (is it the right product, customer, channel, pricing, etc.). Customer Discovery in the Real World.

Lean 334

Lean Customer Development Startup Silicon Valley 334

Steve Blank

SEPTEMBER 22, 2011

As part of our Lean LaunchPad classes at Stanford, Berkeley, Columbia and for the National Science Foundation, students build a startup in 8 weeks using Business Model Design + Customer Development. Get customers to the site. Test the “problem” with customer data. What are the steps in building a web site?”

Lean 333

Lean Web Coder Business Model 333

Steve Blank

JUNE 23, 2020

The pandemic has upended the business models of most startups and existing companies. As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. Suppliers are going out of business or requiring cash-up-front terms. Here’s how.

Customer 436

Customer Marketing Customer Development Lean 436

Steve Blank

SEPTEMBER 5, 2018

A version of this article first appeared in the Harvard Business Review. Given the stock market was buying “the story and vision” of anything internet, inflated expectations were more important than traditional metrics like customers, growth, revenue, or heaven forbid, profits. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

OCTOBER 24, 2014

It has three parts: a business model canvas to frame hypotheses, customer development to get out of the building to test those hypotheses and agile engineering to build minimum viable products. Teaches you how to use Customer Development to test it. Integration with Customer Development and Lean Startup.

Business Model 335

Business Model Design Customer Development Lean 335

Steve Blank

SEPTEMBER 5, 2013

Over the last three years our Lean LaunchPad / NSF Innovation Corps classes have been teaching hundreds of entrepreneurial teams a year how to build their startups by getting out of the building and testing their hypotheses behind their business model. The next customer segment we tried was startup founders. Wireframes.

Lean 315

Lean Customer Development Sales Cycle Business Model 315

Steve Blank

APRIL 16, 2013

In my 21 years as an entrepreneur, I would come up for air once a month to religiously read the Harvard Business Review. It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. I learned about Michael Porter s’s five forces.

Technical Review 219

Technical Review Lean Venture Capital Customer Development 219

Steve Blank

APRIL 4, 2011

This week they were testing who the customer, user, payer for the product will be (and discovering if they have a multi-sided business model , one with both buyers and sellers.) The news from customers was not good. talk to more customers? Which value added services do public clouds want to attract customers for?

Customer 234

Customer Business Model Nebraska Cloud 234

Steve Blank

APRIL 7, 2020

The classes are built on the Lean Startup methodology: Customer Discovery, Agile Engineering and the Business/Mission Model Canvas. So how do our students get out of the building to talk to customers to do Customer Discovery when they can’t get out of the building? How do should startups do it? You certainly do!

Customer 413

Customer Business Model Restful Video 413

Steve Blank

JANUARY 22, 2014

Success depends on finding startups that have identified acute customer pains in large markets where conditions are ripe for a new entrant. Few entrepreneurs find this scalable and repeatable business model because it’s not easy. The cloud , open-source development tools and web 2.0 ——-. Build $10-30M funds.

Early Stage 286

Early Stage Silicon Valley Oregon Technical Review 286

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. The Lean LaunchPad class uses the three “ Lean Startup ” principles: Alexander Osterwalders “ business model canvas ” to frame hypotheses.

Intellectual Property 281

Intellectual Property Lean IP Open Source 281

Steve Blank

MAY 6, 2015

Build a product, get it into the real world, measure customers’ reactions and behaviors, learn from this, and use what you’ve learned to build something better. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development.

Lean 120

Lean Agile Business Model Customer Development 120

Steve Blank

SEPTEMBER 24, 2009

Pattern Recognition One of the great things about being an entrepreneur is that you are constantly running a pattern recognition algorithm against a continual collection of customer and market data. But the purpose of this post is what happens when a founder (or large company CEO) finds a better business model. Get it done, now.

Customer 195

Customer Silicon Valley RSS California 195

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. We were positing that 20 years of teaching “how to write a business plan” might be obsolete. This post is part one.

Lean 298

Lean Business Model Customer Development Guinea 298

Steve Blank

SEPTEMBER 5, 2023

In the early stages of a startup your hypotheses about all the parts of your business model are your profound beliefs. Here’s how I learned why they were critical to successful customer development. The whole role of customer discovery and validation outside your building is to inform your profound beliefs.

Business Model 305

Business Model Product Development Early Stage Customer Development 305

Steve Blank

JANUARY 30, 2013

With hindsight we should have had “proof of concepts” tested in a corporate center (think ‘pop-up incubator’) where they would do extensive Customer Discovery. We should had done this before assigning the teams to a particular business unit (or had the ability to create a new business unit, or spin the team out of the company).

Programming 265

Programming Technical Review Incubator Intellectual Property 265

Steve Blank

JANUARY 6, 2021

No Business Plan Survives First Contact With Customers. The Business Model. An introduction to The Business Model Canvas. How to Get, Keep and Grow Customers ? How to Get Out of the Building and Test the Business Model. What is Customer Development. Customer Validation.

Lean 356

Lean Customer Development Business Model Video 356

Steve Blank

SEPTEMBER 1, 2021

Try innovating inside a large company where 99% of the company is executing the current business model, while you’re trying to figure out and build what comes next. And they also recognize that simply exploiting their existing assets, capabilities, and business models is insufficient for long-term survival.

Incubator 402

Incubator Lean Agile Business Model 402

Steve Blank

FEBRUARY 6, 2014

Our Lean LaunchPad class requires student teams to get out of the building and talk to 10-15 customers a week while they’re building the product. The class is designed for students who said they want a hands-on experience in what it takes to build a startup – not just writing a business plan or listening to lectures.

Lean 278

Lean Customer Development Business Model Email 278

Steve Blank

AUGUST 21, 2013

—— When I wrote Four Steps to the Epiphany and the Startup Owners Manual , I believed that Life Sciences startups didn’t need Customer Discovery. What we found is that during the class almost all of them pivoted - making substantive changes to one or more of their business model canvas components.

SBIR 314

SBIR Technical Review Lean Startup 314

Steve Blank

FEBRUARY 16, 2012

Alexander Osterwalder and I spent last week in Salt Lake City, Utah as judges at the 2 nd Annual International Business Model Competition , hosted by Professor Nathan Furr , and his team at the BYU Center for Entrepreneurship. This makes sense in a company where your customers, channel and competition are known.

Business Model 263

Business Model Customer Development Utah Business Plan 263

Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customer development. ———-.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

Steve Blank

JUNE 19, 2014

110 researchers and clinicians, and Principal Investigators got out of the lab and hospital, and talked to 2,355 customers, tested 947 hypotheses and invalidated 423 of them. clinical utility, customer, quality of data, reimbursement, what parts of the product are valuable, roles of CRO’s , and partners, etc.,)

Lean 269

Lean SBIR Intellectual Property Customer Development 269

Steve Blank

MAY 17, 2010

Business Plan Versus Business Models. Where did the idea that startups write business plans come from? A business plan is the execution document that large companies write when planning product-line extensions where customer, market and product features are known. initial business model hypotheses).

Business Plan 312

Business Plan Business Model Customer Development Deal Flow 312

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley’s Haas Business School since the fall of 2004 and in a joint MBA with Columbia since 2005. Back in 2004, Jerry Engel the head of the Entreprenuership program at Haas Business School at U.C. A lot has happened since I first authored and taught the class. Four Steps.

Customer Development 219

Customer Development Lean Developer Customer 219

Steve Blank

DECEMBER 20, 2011

63 scientists and engineers in 21 teams made 2,000 customer calls in 8 weeks , turning laboratory ideas into formidable startups. We taught them the business model / customer development / agile development solution stack. And since the rest of the slides were about Customer Development, I taught those.

Incubator 301

Incubator Government Silicon Valley Lean 301

Steve Blank

OCTOBER 14, 2014

If you can’t see the video click here Filed under: Business Model versus Business Plan , Customer Development. Business Model versus Business Plan Customer Development'

Business Plan 317

Business Plan Customer Business Model Customer Development 317

Steve Blank

DECEMBER 2, 2013

We talk a lot about Customer Development, but there’s nothing like seeing it in action to understand its power. Here’s what happened when an extraordinary Digital Health team gained several critical insights about their business model. The class has talked to ~2,200 customers to date. A Five-sided Market.

Customer 323

Customer Churn Rate Customer Development Lean 323