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Make No Little Plans – Defining the Scalable Startup

Steve Blank

Not only did their sales curve look like a textbook case of a VC-friendly hockey stick, but their Lessons Learned funding presentation was an eye-opener.). They used Customer and Agile development to search for a scalable and repeatable business model to become a large company. Take No Prisoners. Not just big but huge.

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CXL Live 2019 Recap: Takeaways from Every Speaker

ConversionXL

The customer experience is the customer’s perception of their interaction with your business. Vanguard decided that focusing on customer experience would help them differentiate from their competitors: Set up experimentation around customizing and personalizing the customer experience. They are too busy disrupting.