A Smart Bear: Startups and Marketing for Geeks

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Why startup biz dev deals almost never get done

A Smart Bear: Startups and Marketing for Geeks

As the founder of WP Engine, I receive weekly emails from startups proposing a “win-win” deal. Here’s the problem , and how you can change your approach to business development so that it can succeed. “Maybe,” thinks the startup founder, “I can tap that ass. I mean asset.”

Startup 293
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Deep dive: Cancellation rate in SaaS business models

A Smart Bear: Startups and Marketing for Geeks

I put in these particular elements because I did a study of the reasons people cancel at WP Engine , and these are the main reasons for cancellation. For a quality-service company like WP Engine a high cancellation rate is a sign of terminal cancer even if acquisition rates are also increasing, so this metric isn’t useful to us.

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The full story of “the one important thing” for startups

A Smart Bear: Startups and Marketing for Geeks

I was listening to Noah Kagan (founder of AppSumo and the marketing mind behind Mint , and the author of this great guest post ) talk to the current crop of Capital Factory companies, when he said something so simple, so obviously correct, and yet it completely changed how I thought about my approach to WP Engine.

Metrics 273
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Vetting a startup (or two): The systematic birth of @WPEngine

A Smart Bear: Startups and Marketing for Geeks

A year after leaving Smart Bear, having talked with dozens of startup founders about their marketing woes, I realized 100% of them needed the marketing-measurement engine I built at Smart Bear. Startup founders in my town of Austin were the most obvious target because it was easy to take them to lunch. There's the magic moment!

Startup 239
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How do I get my first few customers?

A Smart Bear: Startups and Marketing for Geeks

No, but you have other unfair advantages — you have insight into some market, you have an unlikely team that can both build and sell, you have a rolodex, you have a business model others can’t duplicate, or something else. But for every one of those, another founder has the opposite experience.

Customer 279
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Smart Bear Live 8: Edwin from MeetingKing.com

A Smart Bear: Startups and Marketing for Geeks

Welcome back to Smart Bear Live … the show were Jason speaks with entrepreneurs looking to improve their businesses. Listen to this episode if you want to hear about a founder who has a product and users and paying customers … and is trying to figure out how to take his company to the next level and grow faster.

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Episode 3: Smart Bear Live!

A Smart Bear: Startups and Marketing for Geeks

So that means stuff like thinking about what a business model might be, it does mean customer development. Well when I hear that I think of writing checks because I feel like that’s all I do sometimes as a founder of start ups is write checks because you don’t see them when they come in. What’s the worst case?

Cofounder 208