Startup Lessons Learned

SEPTEMBER 22, 2008

Lessons Learned by Eric Ries Monday, September 22, 2008 The three drivers of growth for your business model. The AARRR model (hence pirates, get it?) He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.

San Francisco 167

San Francisco CPA SEM CTO Hire 167

ReadWriteStart

MARCH 3, 2021

Growing a business is always challenging, but it’s often the hardest in the earliest stages of development. You’ll be operating with limited resources, limited knowledge, and quite possibly, a business model poised to change in the immediate future. The Prioritization of Customer Retention. Boost Customer Retention.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

YoungUpstarts

DECEMBER 5, 2013

Engineers initially failed to understand the new possibilities of the new paradigm. Loyalty experts add social media to their programs in the same way that 19 th century engineers added combustion engines to their existing carriages. Automobiles started out looking exactly like old-style carriages, but without the horse.

Programming 150

Programming Turkey Social Media Redemption 150

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 4, 2016

The single most important SaaS metric is retention , because cancellations indicate lack of product/market fit, no matter the cause (price, features, severity of need, duration of need). If it cannot be fixed, it means the business is a failure even if other metrics are stellar. So, retention is most-important, regardless of stage.

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Metrics Retention Revenue Equity 270

crowdSPRING Blog

NOVEMBER 30, 2012

Start With a Business Model, Not a Business Plan | WSJ – [link]. The danger of waiting to long to find a business model? The Biggest Problem in Mobile: Retention – [link]. Must-read for marketers … Reverse Engineering Facebook EdgeRank – [link]. Just got acquired?

Social Media 100

Social Media Small Business Central African Republic Design 100

Hearpreneur

AUGUST 21, 2020

Innovation drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. The research and engineering that goes into these products ensure that they are durable, and even though expensive, at first, their value for money is exceptional. 1- Open Bionics.

Entrepreneur 150

Entrepreneur St. Louis Technical Review Mobile 150

YoungUpstarts

OCTOBER 10, 2012

Your most powerful growth engine is your existing customer. Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. -

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Customer Fractional CTO Canada Technical Review 154

Hearpreneur

SEPTEMBER 22, 2021

It drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. Tesla Tesla invented a successful business model for bringing compelling electric cars to the market. Google wasn't the first search engine around. 13- Google. Photo Credit: Ravi Davda.

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Technical Review Entrepreneur Software Review SEO 116

ConversionXL

MARCH 29, 2017

If you don’t have a validated product or business model yet, stop here. There are a lot of different ways to approach this, depending on your business model and your goals. For example, in a year, do you think you can increase your retention by 30%? It Starts with the Product. before continuing.

Marketing 48

Marketing Distribution Retention eCommerce 48

Hearpreneur

NOVEMBER 2, 2022

That’s not an HR policy or a perk; it’s our actual business model. 9- Customer Retention. Search engine optimization affects my business and continues to be an important element of success for me. Photo Credit: Ozzi Jarvinen. It will allow me to build a dream team of connected remote experts.

Technical Review 97

Technical Review Software Review Artificial Inteligence Technology 97

NZ Entrepreneur

APRIL 29, 2019

However there is also the opportunity to change your business model, because of what IoT capabilities allow you to do differently. For example if you have an asset that gets taken to market in some way, what would happen if you didn’t actually transfer ownership from your business to a customer?

New Zealand 40

New Zealand Technical Review Retention Acquisition 40

Up and Running

NOVEMBER 23, 2021

But what is eCommerce fulfillment and how can it help in customer service and retention? eCommerce Fulfillment involves the delivery aspect of your business. Why is eCommerce fulfillment an important tool for customer retention? Each option has a range of benefits and drawbacks that can help with customer retention.

eCommerce 110

eCommerce Customer Retention Reputation 110

A Smart Bear: Startups and Marketing for Geeks

AUGUST 20, 2013

This is the third article in a series on novel ideas for SaaS metrics, which started with The unprofitable SaaS business model trap and COC: a new metric for cancellations. That in turn will cause material changes in pricing, retention rates, reorganized customer segmentation, usage levels, service levels, and so forth.

Retention 262

Retention Metrics Revenue Bandwidth 262

ConversionXL

SEPTEMBER 20, 2018

A sales-led go-to-market strategy is a growth engine that leverages a sales team to reach their target customers. A marketing-led go-to-market strategy is a growth engine that leverages a marketing team as a key lever to drive demand for a product. Why SaaS businesses are adopting product-led go-to-market strategies.

Marketing 289

Marketing Sales Cycle Acquisition Sales 289

Austin Startup

AUGUST 20, 2017

Compensation decisions obviously affect hiring and retention. Your business works as intended if you can attract customers that fit into the context of your operation. Do they perceive enough value to pay prices that create for you a profit margin that matches your business model? Are the logistics manageable?

Technical Review 48

Technical Review Software Review Cap Table Securities and Exchange Commission 48

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 17, 2011

I put in these particular elements because I did a study of the reasons people cancel at WP Engine , and these are the main reasons for cancellation. For a quality-service company like WP Engine a high cancellation rate is a sign of terminal cancer even if acquisition rates are also increasing, so this metric isn’t useful to us.

Business Model 245

Business Model Metrics Engineer Technical Review 245

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 23, 2012

For years they demonstrated real, growing revenues (not just “active users”), a repeatable, scalable business model (not just flash-in-the-pan ideas), ownership of a large market (SMB lead-gen, social gaming), and they survived the operational challenges inherent in rapid-growth companies.

IPO 240

IPO Flash Bootstrapping Private Equity 240

A Smart Bear: Startups and Marketing for Geeks

SEPTEMBER 10, 2013

This is the fourth article in a series on novel ideas for SaaS metrics, which started with The unprofitable SaaS business model trap , COC: a new metric for cancellations , and The mistake of 1/c in LTV. Its tough for a growing SaaS business to ascertain whether or not it’s truly profitable. Here’s a way to do it.

Metrics 238

Metrics Revenue Flash Later Stage 238

Austin Startup

FEBRUARY 20, 2020

Richard Ma , CEO and Co-Founder at Quantstamp, who works to manage product strategy, engineering and strategic partnerships, talked about co-founding the Smart Contract Security Alliance, advances in how blockchain is being used to solve complex problems, and his ethos of “give, give, get.”

San Francisco 97

San Francisco Cofounder Colorado Security 97

Reid Hoffman

MARCH 19, 2019

What makes this tricky is that markets evolve, and an innovative technology or business model can transform a normal market into a Glengarry Glen Ross market. Google realized that being the way to find the world’s information was a blitzscalable market, thanks to the network effects in its AdWords revenue engine. The difference?

Cofounder 28

Cofounder Business Model IPO Non-Compete 28

Hippoland

AUGUST 8, 2018

In other words, if you can get 1000 people to come to your website consistently for under $5, then this business model works for you. You will use your fridge for a decade or more so the retention here is high. 3) Does your business have naturally short retention? But, the retention is terrible / non-existent.

Founder 48

Founder Sales Cycle Affiliate Retention 48

Hippoland

AUGUST 8, 2018

In other words, if you can get 1000 people to come to your website consistently for under $5, then this business model works for you. You will use your fridge for a decade or more so the retention here is high. 3) Does your business have naturally short retention? But, the retention is terrible / non-existent.

Founder 48

Founder Sales Cycle Affiliate Retention 48

Hearpreneur

AUGUST 18, 2019

Innovation drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. One of the companies that I admire is United Wholesale Mortgage(UWM) for their innovative business model. But the human engine- the customer service, is what thrills me.

Las Vegas 89

Las Vegas Entrepreneur LLC PR 89

YoungUpstarts

NOVEMBER 7, 2012

We, ourselves, are the best determinant of how successful our businesses will be. Examine the issues and vote your conscience, yes, but don’t take your eyes off the creativity, hard work, and proven business practices that keep the entrepreneurial engine humming along. They don’t have to.

Small Business 210

Small Business Retention Government Distribution 210

Steve Blank

APRIL 20, 2021

Note that if you’re familiar with the business model canvas, Steps 1-4 below are equivalent to a visual map of the choices a founder makes as they develop a business model canvas. In other words, you prove retention. With both growth and retention, you earn the right to build more.

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Product Viral Channel San Francisco 436

Hearpreneur

AUGUST 10, 2022

It drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. They have a really cool business model where they summarize non-fiction books into 15-minute read or listen. Innovative is a word often used to describe successful companies. 11- Blinkist.

Entrepreneur 120

Entrepreneur Technical Review Non-Compete Software Review 120

Startup Lessons Learned

APRIL 14, 2009

What matters is proving the viability of the company’s business model, what investors call “traction.&# Of course this is not at all true of many profitable small businesses, but they are not what I mean by startups.) This is an incredible skill, one that most engineers overlook.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Mucker Lab

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? It's very hard for PLG to be the only or main motion with infrastructure products because it's not something one engineer will just test and buy. Hila is a mentor with Mucker Capital. That’s never happened.

Product 78

Product CTO Hire Startup Fractional CTO 78

ConversionXL

JUNE 2, 2022

Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention. How you approach it will depend on your business model and ideal accounts and how (or if) you plan to expand campaigns. ABM doesn’t stop at lead generation or new opportunities. ITSMA’s ABM framework simplifies these types.

Customer 98

Customer Marketing Channel Acquisition 98

Hearpreneur

JANUARY 7, 2017

I seized this opportunity to try an experiment in both client service and employee retention, by focusing on senior level staff first, and combining that with a flexible and healthy working environment that is not a mainstay in the public relations world. 20 – To Blend A Beautiful Business Model.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Startup Lessons Learned

OCTOBER 19, 2013

Here I''d recommend developers build as minimal as possible of an HTML5 app, hook up all the requisite analytics, and test as early as possible for retention on the core action loop they want their users to take. LSC: You do a lot of work in helping app developers create longterm engagement.

Mobile 167

Mobile Developer Technical Review Lean 167

ConversionXL

FEBRUARY 7, 2014

What Are The Mechanics Of A Business Growth Engine? KISSmetrics also segments their data to find their customer’s company size, industry, business model. According to Harvard Business School , increasing customer retention rates by 5% increases profits anywhere from 25-95%. Are you SaaS?

Software 93

Software Churn Rate eCommerce Flash 93

Steve Blank

FEBRUARY 26, 2020

For a Series A round you want to prove you have built a repeatable and scalable sales/revenue model and understand all parts of the business model. Series B is about proving your net revenue model (can you be profitable?). Team, Product, Traction, Business Model and Market. Business Model.

Cofounder 429

Cofounder Seed Stage Valuation Metrics 429

Duct Tape Marketing

FEBRUARY 7, 2018

I started out as a consultant, where I would literally be under the hood tuning the engine and fixing the things for the clients. You take that business plan to a bank, you’ll never get a loan. I do a lot of coaching where I help our customers understand the pathway forward, and then they go on implementing and executing.

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Community Framework Ruby Architecture 42

ConversionXL

NOVEMBER 17, 2022

In thinking about the bigger goal of digital transformation, 46% say they have been able to identify and create new product and revenue streams, and 45% of organizations are now using data and analytics to develop new business models. The more you know about your customers and market, the more effectively you can run your business.

Analytics 106

Analytics Metrics Channel Campaign 106

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Constructing a working business model is a form of ecosystem design.

Customer 156

Customer San Francisco Viral Lean 156

View from Seed

FEBRUARY 27, 2019

When you have extremely limited engineering resources, it’s even more critical to stay focused and clearly set your priorities. They could look quite different based on whether you’re pre- or post-PMF: Pre-PMF: Key hypotheses of the business you want to prove/disprove?—?they Post-PMF: Key milestones the business needs to hit (e.g.

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Hiring Bandwidth Product Early Stage 120