2nd Day of QwikTalk’s Life

I launched QwikTalk “softly” on Friday and this is now the second business day for my fledgling startup project.  By softly launching, all I wanted to do is get a few calls coming through the system and making sure everything is working as expected on our production environment.  We did run in to a couple snags, but those are now sorted out and things are moving along once again.  A few calls have been successfully completed now.

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Lessons Learned so Far:

·         Adwords is not as immediate as I thought.  It takes several hours for Google to start running the campaigns and then even once they do, it will take a bit of time for the impressions to ramp up.

·         It sucks having no data.  Trying to iterate on optimize on very few (or zero) visits is really difficult.  It’s tough to resist the urge to extrapolate based on a tiny amount of data.  Need to remain confident and have the conviction not to change things so fast that you lose the ability to truly learn based on the data.   

·         In the first days of a startup, the roller coaster ride of emotions causes you to second guess things constantly.  A few hours can go by with no traffic and you might start thinking up radical changes to the business.  I think this is why so many entrepreneurs are excited about the PIVOT.  The pivot seems to me a way in some cases to change your mind and have it be viewed as smart and productive rather than lacking conviction and dedication.  I already have half a dozen possible pivots in mind should things not go as planned.  I believe the art that we all as entrepreneurs need to figure out is when to pivot.  Too soon lacks conviction.  Too late you’re already in to hopelessness. 

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