Startup Professionals Musings

DECEMBER 13, 2019

The most cost-effective marketing approaches have changed; from catalogs to web sites, and from television commercials to social media. Yet I still see expense budgets based on traditional channels, with no strict metrics on cost of customer acquisition by channel, or lifetime customer value.

Technical Review 306

Technical Review Metrics Social Media Channel 306

Startup Professionals Musings

MARCH 2, 2019

An all-too-common question I get from startups and small businesses is “Which is the right social media platform for my business?” If you are in the 30 percent of all small businesses who still ignore social media, you need to read the book by Dave Carroll, “ United Breaks Guitars.” Build your brand and expert visibility.

Social Media 246

Social Media Media Reputation Viral 246

Startup Professionals Musings

APRIL 3, 2019

Image via Pixabay Most startups, and many big businesses, still don’t have a clue on how to use social media productively for marketing their business. Social Marketology ,” outlined the best set of steps I have seen so far for this current world: Focus on desired outcomes first. Incorporate brand personality and voice.

Social Media 240

Social Media Campaign Media Conversion Ratio 240

Startup Professionals Musings

JUNE 2, 2021

The old approaches of controlling distribution channels, saturating retail, and methodically scaling your brand awareness don’t protect you anymore. In case you hadn’t noticed, the key elements of a competitive advantage for your business have changed as businesses move online, and your domain is instantly global.

Software Review 355

Software Review Algorithm Global IPO 355

Startup Professionals Musings

MAY 31, 2023

It takes effort and homework to find productive relationship channels, such as industry conferences, connections to experts, and key customer relationships. Like me, I’m sure you notice if work-related phone calls and social media requests are not acknowledged or answered within one full workday.

Flash 303

Flash Technical Review Angel Investor Social Media 303

Startup Professionals Musings

JULY 25, 2021

Facebook built the social media market before customers even knew they needed it. The most disruptive products are ones that never existed before, and no forecasts are even available to size the opportunity. Naturally, these are very high risk efforts, but have unlimited potential.

Non-Compete 394

Non-Compete Technical Review Forecast Social Media 394

Startup Professionals Musings

JANUARY 24, 2021

Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Sales and distribution channel activity will be analyzed, as well as cost of customer acquisition, to make an independent assessment of your financial projections. Communicate what is happening and why to everyone.

Technical Review 379

Technical Review Due Diligence Term Sheet Bankruptcy 379

Startup Professionals Musings

APRIL 16, 2022

The recent pandemic and remote team members have made the focus on social even more critical. It is your responsibility to facilitate regular communication between team members and all constituents via all channels, including social media, email, and video. Spiritual connections.

Technical Review 353

Technical Review Cofounder Employee Global 353

Startup Professionals Musings

FEBRUARY 21, 2020

Anticipate and establish supporting social media accounts. Customers expect consistency of your brand name across all channels, so don’t pick a web site name if the comparable name is available or already taken on relevant social media. It’s easier, cheaper, and quicker to pivot at this stage rather than later.

Product 319

Product Technical Review Entrepreneur Reputation 319

Startup Professionals Musings

AUGUST 24, 2013

An all-too-common question I get from startups and small businesses is “Which is the right social media platform for my business?” If you are in the realm of the 47% of small businesses who still ignore social media, you need to read the book by Dave Carroll, “ United Breaks Guitars.” You need to be there.

Social Media 271

Social Media Media Startup Reputation 271

Startup Professionals Musings

FEBRUARY 8, 2023

I recommend using digital channels, including email and social media, personalized, if possible, with promotions. Now is the time to reach out to satisfied existing customers for repeat business, as it is less expensive to generate more revenue from your past customers than it is to land new ones.

Technical Review 239

Technical Review Revenue Social Media Cost 239

Startup Professionals Musings

APRIL 1, 2017

Most startups, and many big businesses, still don’t have a clue on how to use social media productively for marketing their business. Social Marketology ,” outlined the best set of steps I have seen so far for the new world: Focus on desired outcomes first. Ric Dragon, an expert in online marketing, in his classic book.

Social Media 157

Social Media Media Conversion Ratio Lead Generation 157

Startup Professionals Musings

JULY 11, 2013

Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only. Social media is here, and is the preferred mode of communication by a large segment of your customers, so make it a positive differentiator for your business. Guide customers to the right social media channel.

Social Media 249

Social Media Media Customer Viral 249

Startup Professionals Musings

JUNE 5, 2019

With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers. One bad customer experience will kill not only one customer, but many future ones, who hear the message via social media and friends. The world has changed.

Customer 211

Customer Social Media Metrics Technical Review 211

Startup Professionals Musings

DECEMBER 6, 2012

Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only. Social media is here, and is the preferred mode of communication by a large segment of your customers, so make it a positive differentiator for your business. Guide customers to the right social media channel.

Social Media 228

Social Media Media Customer Viral 228

Startup Professionals Musings

AUGUST 18, 2013

Most startups, and many big businesses, still don’t have a clue on how to use social media productively for marketing their business. Ric Dragon, an expert in online marketing, in “ Social Marketology ,” outlined the best set of steps I have seen so far for the new world: Focus on desired outcomes first.

Social Media 256

Social Media Media Product Conversion Ratio 256

Startup Professionals Musings

AUGUST 22, 2021

It works best through effective use of social media, mobile apps, societal initiatives, becoming an influencer, and providing a modern easily-found web site with credible customer-focused content. Participate in the top social media sites for maximum impact. Don’t just monitor – engage customers.

Customer 431

Customer Marketing Social Media Channel 431

Startup Professionals Musings

FEBRUARY 26, 2017

An all-too-common question I get from startups and small businesses is “Which is the right social media platform for my business?” If you are in the half of all small businesses who still ignore social media, you need to read the book by Dave Carroll, “ United Breaks Guitars.” Build your brand and expert visibility.

Social Media 120

Social Media Media Entrepreneur Reputation 120

Startup Professionals Musings

JULY 27, 2012

Most startups, and many big businesses, still don’t have a clue on how to use social media productively for marketing their business. Ric Dragon, an expert in online marketing, in his new book “ Social Marketology ,” outlined the best set of steps I have seen so far for the new world: Focus on desired outcomes first.

Social Media 229

Social Media Media Conversion Ratio Lead Generation 229

Startup Professionals Musings

OCTOBER 8, 2018

Optimize your customer feedback and listening channels. Make sure your channels are open and responsive, through social media, websites, and easy access to executives. For buy-in and commitment, make sure the team has an integral role in setting goals and rewards.

Technical Review 211

Technical Review Channel Social Media Metrics 211

Startup Professionals Musings

JULY 18, 2012

An all-too-common question I get from startups and small businesses is “Which is the right social media platform for my business?” If you are in the realm of the 47% of small businesses who still ignore social media, you need to read the new book by Dave Carroll, “ United Breaks Guitars.” You need to be there.

Social Media 198

Social Media Media Marketing Reputation 198

Startup Professionals Musings

APRIL 4, 2015

Social media is so pervasive in today’s world that every entrepreneur believes instinctively that they know how to use it for their startup. When it comes to social media for your business, expect a high learning curve, but rest assured it’s not rocket science. Top social networks are Facebook (1.2 billion users).

Social Media 120

Social Media Media SEM Startup 120

Startup Professionals Musings

AUGUST 15, 2022

Virtual living: the rise and growing dominance of social media. Online entertainment: millions of channels, billions of actors. Extend data metrics into non-traditional channels, such as email, internal social media, and customer collaboration platforms. YouTube is now the 800-pound gorilla of entertainment.

Startup 315

Startup Social Media Analytics Cloud 315

Startup Professionals Musings

JANUARY 16, 2023

If your business is to be a thought leader in the social media world, you need a system of grading how much influence you have online, much like the original Klout score, as explained in the classic book on this subject, “ Klout Matters ,” by Gina Carr and Terry Brock. Allocate some time to spend on social media.

Social Media 237

Social Media Media Audio Community 237

Startup Professionals Musings

DECEMBER 7, 2022

It’s easy to get so pre-occupied with handling the business rollout that you forget to maintain and increase your social media interactions, search engine optimization efforts, and highlighting positive customer reviews on your website. Aggressively enter new markets and sales channels.

Startup 335

Startup Social Media Metrics Viral 335

Startup Professionals Musings

MARCH 25, 2016

Include mobile-app support and new social-media channels. Incorporate social consciousness into your message. Use social media and personal discussions to isolate their interests and needs. They are looking for online reviews and social-media recommendations from their friends.

Customer 120

Customer Marketing Social Media Technical Review 120

Startup Professionals Musings

DECEMBER 23, 2016

This means regular updates are required to your business plan, marketing message, social media, and website content. Businesses often settle on one social media or distribution channel based on initial testing, and never look back. These days, new channels appear almost daily, and old ones lose their luster.

Social Media 120

Social Media Technical Review Metrics Channel 120

Startup Professionals Musings

MAY 21, 2022

The power and influence of paid media advertising, including print ads, TV commercials, radio, and even online digital campaigns is waning, in favor of unpaid earned and owned messaging from your website, social media, key market influencers, and existing customer word-of-mouth. Earned media. Owned media.

Marketing 319

Marketing Framework Social Media Metrics 319

Startup Professionals Musings

MARCH 11, 2023

Highlight the problem and your concerns in industry blogs, speaking in public forums, and making yourself visible on social media and networking opportunities. Social media sites today, including Facebook, LinkedIn, and Twitter, provide ideal forums for presenting your cause and your concept.

Elevator Pitch 315

Elevator Pitch Public Relations Social Media Startup 315

Startup Professionals Musings

OCTOBER 23, 2022

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 268

Social Media Channel Internet Media 268

Startup Professionals Musings

FEBRUARY 15, 2023

It’s equally easy to go online and incorporate your new entity, register some intellectual property and have some fun with social media for marketing and interacting with customers. Use multiple social-media channels, blogging, email and voicemail to build the same image and responsiveness as larger competitors.

Equity 349

Equity Hockey Stick Bootstrapping Sweat Equity 349

Startup Professionals Musings

AUGUST 14, 2021

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. I particularly liked her points on the evolution of customer service as a key part of the overall experience: Now available 24x7 via multiple channels.

Customer 427

Customer Social Media Public Relations Internet 427

Startup Professionals Musings

DECEMBER 29, 2021

These include recognized social media influencers, industry experts, and even early customers. By actively participating in social media and customer support channels, you can differentiate by building advocates and loyalty. Perception is better than reality. Grow customer relationships versus transactions.

Restful 336

Restful Differentiation Social Media Dilution 336

Startup Professionals Musings

AUGUST 3, 2022

Here is an outline of some key force multipliers that I have seen used effectively in the ongoing battle for business survival and success: Establish a presence on multiple social media channels. Amazingly, I still find that many small businesses still don’t use any social media, much less appear on a range of platforms.

Marketing 299

Marketing Social Media Merger Acquisition 299

Startup Professionals Musings

JANUARY 26, 2020

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 329

Social Media Channel Startup Internet 329

Startup Professionals Musings

OCTOBER 25, 2019

As disruption examples , the rise of ride sharing, e-commerce, and social media were clearly driven by changing customer trends, more than technology. Often that means finding new channels or a better supply chain. Kearney consultant and now leader of his own consulting practice.

Customer 136

Customer Indiana Technical Review Revenue 136

Startup Professionals Musings

AUGUST 31, 2018

This experience includes browsing your website, social media interactions, the sales process, as well as your support and follow-up. For example, you may have a product, but not a strong distribution channel. These days, customers remember the total experience with a company longer than they remember the price they paid.

Angel Investor 167

Angel Investor Dilution Software Review Distribution 167