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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. We then set out to build these features as quickly as we could. Back then it seemed foreign.

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Lessons Learned: The App Store after the gold rush

Startup Lessons Learned

The App Store is a channel for customer acquisition. This is completely analogous to the situation elsewhere on the internet, where launching a new website, product, or service with PR is getting harder and harder. Acqusition competition is how new apps get new customers. Dont do PR upfront, dont put out a press release.

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10 lessons I learned by taking the entrepreneurial Red Pill

The Next Web

People told me it was impossible to have our product launch featured on one of the top tech blogs without spending $3,000 on some fancy PR agency. Nowadays I’m not a great coder, but in 12 months I learned how to rock in HTML/CSS, JS & Python. They told me it was impossible to pick up coding.

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Common Growth Hacking Myths (and How Growth Actually Works)

ConversionXL

In the article, Andrew describes growth hackers as a cross between marketers and coders. PR and publicity drive attention…to drive sales. It is simply getting customers. ’ From the point of view of a SaaS consultant: before employing growth marketing strategies, you need to have: Identified your ideal customer.

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How to Flip Your Startup in 5 Steps

ReadWriteStart

This is lean development without any customer development. All these factors combined make it more likely for a single coder to create a one-time hit. The development part is similar to a lean startup: you want to be agile. Every startup needs PR, but this is even more true of flips. Create Buzz.

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From Nothing To Something. How To Get There.

techcrunch.com

Also, for the full time coder, you may violate your employee contract especially in the area of non-competes or just plain piss off your boss when he finds out how much time you have been putting into a side project when deadlines were looming. The above would make sense if one is unable to afford or obtain coders period.

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The cardinal sin of community management

Startup Lessons Learned

I agree that listening and communicating is a key to success, but customer development can only do so much. Have you personally visited the Content Creator forums and read through the PR thread? When new changes roll out that aren't anticipated or expected - like the whole PR deal that became a PR mess - people PANIC.

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