article thumbnail

2 Challenges of Startup Customer Development & How to Get Great Feedback Instead

View from Seed

Customer development” has become its own skill and body of knowledge, and there are some crucial nuances to understand up front before beginning your customer dev discussions. But for a true seed-stage company or for folks just thinking about companies to start or products to build, I think surveys are generally terrible.

article thumbnail

Marching through quicksand

Startup Lessons Learned

So I generally feel right at home in these conversations. Seed-stage investors are learning the metrics of traction, and are getting better at identifying those companies that are really achieving validated learning about customers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

article thumbnail

Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer Support. GetSatisfaction - conversations between companies / customers. turn customer feedback into action. Seed Stage Valuation Guide. Customer Development. Codeacademy. Lean Methodology Sources. Steve Blank. SW Courses.