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Building A Sales Development Function for Early Stage Startups with Sally Duby

Mucker Lab

Phone Etiquette: Assess active listening skills and relationship-building abilities during phone conversations. Inbound Lead Stage Definitions: Defining inbound lead stages is vital for alignment between sales and marketing teams. A detailed chart outlines the expectations for one SDR engaged in outbound prospecting.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

GetSatisfaction - conversations between companies / customers. SQL database hosting from browser.Python/Javascript APIs. Seed Stage Valuation Guide. online subscription management. FeeFighters â?? find the cheapest credit card processors. Customer Support. support, knowledgebase tool for your site. SnapEngage â??