A Smart Bear: Startups and Marketing for Geeks

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Sunk Costs: An invisible, pervasive peril

A Smart Bear: Startups and Marketing for Geeks

Many of my mistakes can be traced back to a failure to recognize and appreciate "sunk cost.". The term comes from economics: "Sunk Cost" is money you've already spent and cannot get back no matter what. Of course we carbon-based life forms can rarely be described as "rational," especially when it comes to ignoring sunk costs.

Cost 273
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Kung Fu

A Smart Bear: Startups and Marketing for Geeks

You’re not allocating enough costs to gross margin or the cost to acquire a customer. You can start by selling to small customers and evolve to larger ones, because you’re starting with a low cost-basis and then maturing your product and service. Either you haven’t hired great talent, or you have but you’re disempowering them.

Restful 202
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Startup Therapy: Ten questions to ask yourself every month

A Smart Bear: Startups and Marketing for Geeks

More than that, knowing your "padding" as I used to call it is helpful in making decisions like "Can I afford to try this Risky Expensive Thing," such as making your first hire or trying a $20,000 media blitz. This gets you to crystallize what cost-centric activities would most help your business. Consider an intern or consultant.

Startup 315
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“Fantastic” beats “efficient”

A Smart Bear: Startups and Marketing for Geeks

Of course this is Survivor Bias at it’s finest; these examples don’t prove this is a great strategy , they just illustrate that it can work: Zappos decided to sell shoes over the Internet, even though it meant eating shipping costs as customers tried shoe after shoe, constantly returning merchandise on the basis of fit or look.

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More money if you do, more money if you don’t

A Smart Bear: Startups and Marketing for Geeks

Today you have a business plan, featuring a plausible growth trajectory (neither too conservative nor too optimistic), and an associated cost structure to drive signups and service customers. Costs arise ahead of associated revenue, especially for SaaS companies, so you need a cash investment to fund that growth.

Revenue 270
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Teeny bit of traction — what next?

A Smart Bear: Startups and Marketing for Geeks

You should not be focussed on automation, nor on cost-cutting. Cutting costs at this stage cannot lead to a significant change in the business. You can’t hire someone with it. To see this, consider what would happen if you really were able to save $1000/mo. What would you do with it?

Affiliate 261
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How do I stop “analyzing” and pick between two good choices?

A Smart Bear: Startups and Marketing for Geeks

Every day you delay the decision is costing you. Dithering doesn’t move you closer to either goal — it’s draining time and energy from whatever is actually valuable, and it’s blocking other decisions about spending money, hiring, your lifestyle, stories for the press, features, everything.