5 Strategies To Thrive In Customer-Driven Disruption
Startup Professionals Musings
OCTOBER 25, 2019
Shipping costs increased, but membership fees from 100 million new Prime members more than made up for it. Memorable personalization doesn’t always have to include fancy technology or high cost. Nordstrom “remembers” the sizes of customers, and Chanel follows up sales with handwritten notes from associates.
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