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Selecting a Software Development Company in 2024

TechEmpower

Project Management: Get a clear understanding of the company's process. Is there a project manager? An account manager? While beneficial, some project managers hinder effective communication. Client Retention: Do they have repeat or long-term clients? cto , product , saas If so, what’s the vibe like?

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Startup Metrics

TechEmpower

R : Retention - Do they come back & re-visit over time? The metrics, and how they relate, are captured in his slide: Note the relationship between retention/referral efforts and lifetime value. cto , infotech , innovation , product , project , saas A : Activation - What % have a "happy" initial experience?

Metrics 260
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Machine Learning Is Your Secret Weapon For Customer Acquisition

YoungUpstarts

by Chad Ruff, Chief Technology Officer at Swiftpage. While machine learning does fall under the larger category of artificial intelligence (AI), it’s a bit more specific and can be extremely effective technology to pair with your customer and prospect database. What does a CRM with machine learning do? www.act.com ).

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When Should a Small Business Hire an Executive Team?

Up and Running

Chief financial officer (CFO): As the name implies, the CFO is responsible for major financial tasks. This typically includes reviewing financial reports, overseeing budgets, managing overall financial planning, and more. This goes hand in hand with retention. Building a solid executive team won’t happen overnight.

CTO Hire 163
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Reincubate: Blog: Chief Technology Officer job description (for web, start-up or corporate)

www.reincubate.com

Email us or call +44 (0) 844 3579899 home about services blog labs Chief Technology Officer job description (for web, start-up or corporate) « Upgraded your iPhone to OS 3 but files are missing? Some companies look for a more strategic or a more hands-on CTO. Firstly, theres no one-size-fits-all description.

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How to Retain Tech Talent in Competitive Markets

View from Seed

Retaining engineering talent has become an increasingly challenging task for any engineering manager in the Bay Area. thredUP has been very fortunate regarding engineering retention. While luck may play a role, much of the credit for our great retention goes to the team. Our largest team, Web Engineering, has twelve engineers.

CTO Hire 120
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. That alone gives you far more valuable knowledge than the usual outside ‘influencer.’.

Customer 154