YoungUpstarts

JUNE 15, 2014

Others customer development customer management events' .’” Chances are, they’ll remember the speech, and if not, you’ve just reminded them. Just make sure those words were truly uttered, and that the letter’s recipient was present at the time.

Customer 157

Customer Hosting Customer Development Mobile 157

YoungUpstarts

NOVEMBER 20, 2013

Dan Adams is all about B2B product development: His free e-book, 32-page e-book “ Reinventing VOC for B2B: 12 New Rules from New Product Blueprinting ” looks at creating irresistible products , and his 2008 hardcover book, “ New Product Blueprinting: The Handbook for B2B Organic Growth “ , clarifies the “fuzzy front end” of innovation.

Product 251

Product B2B Product Development Developer 251

YoungUpstarts

JANUARY 14, 2013

During the accelerator, the startups will attend lean startup several presentations and workshops held by expert mentors such as Ash Maurya, author of “ Running Lean “, Ian Collingwood, founder of UXdna, Salim Virani, founder of Leancamp, Tendayi Viki, founder of Valideation, and Patrick Vlaskovits, author of “ The Entrepreneur’s (..)

Silicon Valley 231

Silicon Valley Europe Venture Capital Incubator 231

YoungUpstarts

APRIL 19, 2017

In e-commerce, retaining customers is essential to the survival of your business. It has long been known that keeping a customer is much cheaper than acquiring a new one, as those customers tend to be far more receptive to sales and promotions after they have made an initial purchase with you.

Software Review 133

Software Review Technical Review Retention Channel 133

YoungUpstarts

JUNE 1, 2018

Customer Development. Customers should be the core of your business – without them, you may have a great idea, but it’s not a business. Everyone makes this mistake – even me!). You may be going out right away and selling your service/product, or you may need to run trials in advance.

Stealth 198

Stealth Partner Developer Networking 198

YoungUpstarts

FEBRUARY 15, 2012

Over Saturday and Sunday, teams will focus on customer development, validating their ideas, practicing LEAN Startup Methodologies and building a minimal viable product. - On Sunday evening, teams will demo their prototypes and receive valuable feedback from a panel of experts.

Singapore 162

Singapore Colorado Startup Lean 162

YoungUpstarts

OCTOBER 24, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Consider for a moment the annoying, interruptive, often obnoxious nature of traditional marketing. Dinnertime phone calls from strangers in noisy call centers.

Marketing 234

Marketing Software Review Technical Review Social Network 234

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Talented product developers. Are you ready to grow your company? If so, the business world is full of specialists who are all too eager to help. Brilliant ad agencies and clever marketing communications experts.

Customer 154

Customer Fractional CTO Canada Technical Review 154

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ On the surface, Facebook seems like a marketer’s dream. It has on the order of one billion users around the world. It’s particularly popular with younger users (read, enthusiastic buyers with disposable income).

Social Media 164

Social Media Media Marketing Software Review 164

YoungUpstarts

AUGUST 16, 2012

by Andrew Sobel, author of “ Power Questions: Build Relationships, Win New Business, and Influence Others ”. Most doctors firmly believe that certain types of regular screening tests and checkups are essential and help save lives.

Management 159

Management Partner Channel Demand 159

YoungUpstarts

OCTOBER 22, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?

Programming 145

Programming Customer Social Media Advisory Board 145

YoungUpstarts

OCTOBER 24, 2012

by Joseph and JoAnn Callaway, authors of “ Clients First “ We put the customer first. We’ve heard it (and probably said it) so many times it’s become a cliché. And yet, while we pay lip service to the idea, few companies truly put it into practice.

Customer 140

Customer Non-Compete Restful Developer 140

YoungUpstarts

DECEMBER 21, 2011

Providing exceptional customer service has long been seen as a competitive advantage. All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs. by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ).

Customer 154

Customer Retention Social Media Technical Review 154

YoungUpstarts

NOVEMBER 8, 2017

Customer trust is everything. An evolving customer experience is causing trust to be gained at different areas of the buyer cycle. There are dozens of channels businesses use to engage with customers. An omnichannel approach must be taken to ensure that customers have a seamless experience.

Customer 133

Customer Wiki Social Media Channel 133

YoungUpstarts

AUGUST 15, 2017

This special group of customers goes far beyond using your services regularly and paying promptly. In fact, by evangelizing, educating, onboarding, engaging with new customers, and offering crucial feedback, they can grow your brand into an empire.

Community 124

Community LLC Customer Developer 124

YoungUpstarts

DECEMBER 5, 2016

By Jay DesMarteau, head of small business and government banking distribution for TD Bank. The holiday season has begun, and small business owners in the retail and hospitality industries are operating in what is often their busiest time of year.

Customer 100

Customer Distribution Government Agile 100

YoungUpstarts

JANUARY 17, 2016

by Simon Tate, Area Vice President for Commercial Business – Asia, Salesforce. Being successful in business today is intrinsically linked to having a firm grasp of what makes the millennial tick.

Customer 100

Customer Singapore Advisory Board Asia 100

YoungUpstarts

NOVEMBER 9, 2012

by Joseph and JoAnn Callaway, authors of “ Clients First “. When the economy tanked in 2008, the way we saw the world shifted. Fear took over. People worried they’d go to work one day and discover they no longer had a job.

Government 157

Government Customer Washington Sales 157

YoungUpstarts

MAY 16, 2012

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ” The last thing a customer with a complaint wants to hear you say is: “You’re wrong.”

Customer 162

Customer Singapore United States Global 162

YoungUpstarts

MARCH 25, 2013

by Dan Adams , author of “ New Product Blueprinting: The Handbook for B2B Organic Growth “ As a B2B supplier, you can approach new product development one of two ways. You can ask your customers what they want. Or, you can find out what they need.

B2B 124

B2B Customer Product Development Audio 124

YoungUpstarts

MARCH 27, 2012

and author of “ Relevant Selling: Research Proves Customers Value More Than Just Price “ What customers value most changes constantly, and the pace of change has increased exponentially with the economic recession. by Jaynie L. Smith, CEO of Smart Advantage, Inc.

Customer 145

Customer Differentiation Reputation Demand 145

YoungUpstarts

JANUARY 31, 2013

by Joseph and JoAnn Callaway, authors of “ Clients First “. Presidents’ Day, which falls between the birthdays of two of our nation’s most revered leaders — George Washington and Abraham Lincoln — is coming up on Monday, February 18. And as every school-aged kid knows, both men are remembered for their honesty.

Washington 124

Washington Reputation Management Restful 124

YoungUpstarts

FEBRUARY 21, 2013

But it’s possible you’re merely surviving instead of thriving because you’re only scratching the surface of what it means to truly put the customer first. by Joseph and JoAnn Callaway, authors of “ Clients First “. If you’re like most business owners, you probably assume your client relationships are pretty good.

Customer 190

Customer Cofounder Developer Email 190

YoungUpstarts

AUGUST 13, 2013

Professionalisms Clients First customer development customer experiences customer relationship management customer service managing clients small business Those Callaways'

Customer 150

Customer Flash Customer Development Small Business 150

YoungUpstarts

MAY 20, 2013

Professionalisms Clients First customer development customer experiences customer relationship management customer service managing clients small business Those Callaways'

Flash 133

Flash Customer Customer Development Employee 133

YoungUpstarts

JUNE 26, 2013

Professionalisms Clients First customer development customer experiences customer relationship management customer service managing clients small business Those Callaways'

Small Business 185

Small Business Reputation Customer Employee 185

YoungUpstarts

NOVEMBER 25, 2012

by Joseph and JoAnn Callaway, authors of “ Clients First “ You know the type: the client who just can’t be satisfied and who seems impossible to work with. This person may want to ask way more for his or her home than it’s worth, or expect to buy a mansion on a duplex budget… or both.

Customer 160

Customer Employee Demand Security 160

YoungUpstarts

MARCH 27, 2013

by Joseph and JoAnn Callaway, authors of “ Clients First “. So, you’re building a small business from the ground up, with only the proverbial wing and prayer to keep you aloft. What are you most intensely focused on?

Small Business 185

Small Business Reputation Customer Cofounder 185

YoungUpstarts

NOVEMBER 28, 2011

Customer development - along with acquisition and retention – is one of the primary firm activities that drive customer value. It describes the tactics that a firm employs to create the maximum value for its existing customers over the lifetime of their relationship. But this pattern is far from universal.

Customer 162

Customer Customer Development Acquisition Pennsylvania 162

YoungUpstarts

JUNE 6, 2017

Cameron Chell: What I would do differently is I would have been better at customer development sooner. Meaning, having a customer before you even have a product. And the second thing is I would have spent more time developing teams that can build a shared understanding through constructive conflict.

Cofounder 100

Cofounder Founder Entrepreneur Customer Development 100

YoungUpstarts

MAY 31, 2013

Thinking Aloud Clients First customer development customer experiences customer relationship management customer service managing clients small business Those Callaways'

Customer 140

Customer Customer Development America Matching 140