Steve Blank

SEPTEMBER 16, 2014

How do you figure out what’s the right mix of skills for the co-founders of your startup? I was having breakfast with Radhika, an ex-grad student of mine who wanted to share her Customer Discovery progress for her consumer hardware startup. . Trying to figure out what the right set of co-founders isn’t so clear.

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

View from Seed

OCTOBER 22, 2015

Customer development” has become its own skill and body of knowledge, and there are some crucial nuances to understand up front before beginning your customer dev discussions. What should founders do instead? I find that often, founders gravitate quickly towards trying to get evaluative feedback.

Customer Development 120

Customer Development Developer Customer Seed Stage 120

ConversionXL

SEPTEMBER 6, 2013

This is a customer development problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.

Customer Development 126

Customer Development Conversion Developer Customer 126

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.

Customer Development 166

Customer Development Developer San Francisco Customer 166

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Customer Development 168

Customer Development Developer San Francisco Customer 168

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Ive attempted to embed the relevant slides below. Talk about waste.

Customer Development 131

Customer Development Engineer San Francisco Developer 131

Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.

Agile 111

Agile Customer Development Developer San Francisco 111

Hunter Walker

AUGUST 11, 2022

In addition to our dollars, we are eager to help founders with the construction of their cap table, not just generically with the highest profile folks available, but more specifically where they might get some help along the way. What expertise do the founders personally have? Founders Often Don’t Come From These Backgrounds….

Seed Stage 102

Seed Stage Cap Table Founder Marketing 102

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. Pair Customer Development with Agile Development. Success Begins with Buy-In from Investors and Co-Founders. No Business Plan Survives First Contact with Customers. Not All Startups Are Alike.

Customer Development 328

Customer Development Developer Customer Cofounder 328

Steve Blank

MARCH 12, 2014

Therefore we needed them to think and learn about two parts of a startup; 1) ideation - how to create new ideas and 2) customer development – how do they test the validity of their idea (is it the right product, customer, channel, pricing, etc.). Hawken students practicing Customer Discovery in a mall.

Lean 334

Lean Customer Development Startup Silicon Valley 334

Steve Blank

APRIL 16, 2024

As much as we could, we integrated the customers’ users and technical evaluators into our prototype development process. Then came the meeting with the potential customer. I rallied our engineering team to work for the next few months to get the demo of the prototype ready. And it went great.

Founder 325

Founder Engineer Sales Conversion 325

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. More importantly, we’d witnessed Customer Development’s massive success at another local startup. So how did Customer Development fail us?

Customer Development 230

Customer Development Developer Customer California 230

Steve Blank

SEPTEMBER 5, 2018

Jeff Katzenberg has a great track record – head of the studio at Paramount, chairman of Disney Studios, co-founder of DreamWorks and now chairman of NewTV. They needed to be sure that what they were building was what customers wanted and needed. ” Fire, Ready, Aim. He just hired Meg Whitman. The result?

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

NOVEMBER 15, 2010

In previous posts I’ve talked about what the combination of Business Model Design, Customer Development and Agile Methodologies mean to startups and intrapreneurs in large companies; it’s the beginning of entrepreneurship as a science with its own rules and methodologies. Teaching In the Big Apple.

Customer Development 270

Customer Development Business Model Developer Design 270

Startup Professionals Musings

JUNE 25, 2023

Flexible – listen to allow flex hours and customization. Develop a strong feedback loop to allow responsiveness in improving team member’s day-to-day-experience. For example, TOMS shoes founder Blake Mycoskie inspired everyone on his team by donating a pair of shoes to the needy for every pair sold.

Employee 282

Employee Matching Customer Leadership 282

Steve Blank

NOVEMBER 23, 2009

The Times Square Strategy discussion I had with Eric Ries , was still top of mind, so instead of my standard Customer Development lecture , I offered my thoughts on: the origin of Customer Development, where we are today, and where does Customer Development go, and how you can help get it there.

Customer Development 212

Customer Development Developer Silicon Valley Customer 212

ConversionXL

JANUARY 24, 2014

Today, I was fortunate enough to get Hunter Boyle – Senior Business Development Director of AWeber to talk with us about what exactly business development is, and the role it can play on conversions. In my interview with Hunter, we discuss: The key responsibilities of a business development professional.

Developer 104

Developer API Cofounder New Jersey 104

Steve Blank

JUNE 11, 2009

Posted on June 11, 2009 by steveblank When my students ask me about whether they should be a founder or cofounder of a startup I ask them to take a walk around the block and ask themselves: Are you comfortable with: Chaos – startups are disorganized Uncertainty – startups never go per plan Are you: Resilient – at times you will fail – badly.

Cofounder 219

Cofounder Founder Silicon Valley Technical Cofounder 219

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. And you’ll learn about how to build a minimal viable product to get feedback early and often from customers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. The next customer segment we tried was startup founders. Technology in search of a market.

Lean 315

Lean Customer Development Sales Cycle Business Model 315

Steve Blank

JANUARY 22, 2014

Over the years Dino and I brainstormed about how Lean entrepreneurship would affect regional development. The cloud , open-source development tools and web 2.0 This was valuable to startups in the Valley and has been vital to startups in regions where the ecosystem is less developed. Valley-sized VC funds don’t work.

Early Stage 286

Early Stage Silicon Valley Oregon Technical Review 286

Steve Blank

JANUARY 28, 2014

Kauffman just launched Founders School - a new education series to help entrepreneurs develop their businesses during the startup stage by highlighting how startups are different from big companies. After weeks honing the script and days of filming, I’m honored to present the “ Startups ” section of Founders School.

Founder 327

Founder Intellectual Property Lean Customer Development 327

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

APRIL 12, 2010

Finally, when everyone else had their turn, the grey-haired VC turned to the founder and said, “If you do what we tell you to do and fail, we’ll fire you. The Customer Development model that I write and teach about is the entrepreneur’s version of Boyds’ OODA loop.). But at least you’d be executing your plan not ours.

Business Model 332

Business Model Agile Customer Development Startup 332

SoCal CTO

OCTOBER 6, 2011

In both cases, the founder and I brainstormed on ways to shift the product in order to get closer to what I perceived as something that would be great. Neither had done enough customer validation to be able to say the second line that Tristan suggested. Customer Validation 101. Would the consumer one get traction and be viral?

Customer 227

Customer Fractional CTO Viral Lean 227

The Next Web

AUGUST 2, 2014

Tenoch Esparza is the co-founder of Sensory Percussion, a next-generation electronic drum startup. As Steve Blank preaches in his book The Startup Owner’s Manual, you need to get out of the building for customer discovery interviews and see your customers’ pupils dilate when they see your product.

Customer Development 130

Customer Development Developer Customer Cofounder 130

Steve Blank

MARCH 31, 2011

Over the last decade we assumed that once we found repeatable methodologies (Agile and Customer Development , Business Model Design) to build early stage ventures, entrepreneurship would become a “science,” and anyone could do it. Founders fit the definition of a creator: they see something no one else does. George Bernard Shaw.

Agile 332

Agile Customer Development Early Stage Business Model 332

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Steve Blank

SEPTEMBER 21, 2012

Either way, the “hurdle” for successful, scalable startups is high, and it gets higher every day as customer acquisition challenges continue to increase. Filed under: Customer Development. The “it” is a physical or web product they’ve often been locked-down, pounding away at, for many weeks.

Startup 332

Startup Cofounder Customer Development Viral 332

Startup Lessons Learned

DECEMBER 1, 2014

For example: Mitch Kapor was a founder of Lotus. He’s a founder of Andreessen Horowitz, which has backed Facebook, Skype, Jawbone, and dozens of other companies whose products you use. And the whole site was developed in just 9 weeks. Now he’s a leader in social impact investing and equality in education.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

The Equity Kicker

MARCH 3, 2014

When I started with Forward Partners I went out to speak with a bunch of our target customers, entrepreneurs, and I learned a bunch of stuff which helped shape our strategy of empowering great entrepreneurs with minority stake investments and real-world useful help – but I’d have learned much more if I’d read this book first.

Customer Development 94

Customer Development Developer Customer Hosting 94

Steve Blank

JANUARY 6, 2021

How to Get, Keep and Grow Customers ? What is Customer Development. What is Customer Discovery and Why Do it? A short article on how to do Customer Discovery via Zoom. Customer Validation. Why Customer Development is done by founders. What Do Customers Get from You?

Lean 356

Lean Customer Development Business Model Video 356

Steve Blank

SEPTEMBER 5, 2023

You can’t be an effective founder or in the C-suite of a startup if you don’t hold any. Here’s how I learned why they were critical to successful customer development. You can’t be an effective founder or in the C-suite if you don’t have any. Think of profound beliefs as “strong opinions loosely held.”

Business Model 305

Business Model Product Development Early Stage Customer Development 305

K9 Ventures

AUGUST 13, 2010

I tell these stories to lay the groundwork for what I am going to call Revenue Development. We’re all familiar with Product Development, and thanks to the amazing Steve Blank and Eric Ries , Customer Development has become the mantra for so many startups. In a nutshell, Product Development is about building something.

Revenue 72

Revenue Developer Java Customer Development 72

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers. (I

Burn Rate 248

Burn Rate Silicon Valley Marketing Boston 248

Steve Blank

AUGUST 29, 2011

The Startup Genome Compass uses a hybrid “Stage and Type&# model that describes how startups progress through their business development lifecycle. Filed under: Big Companies versus Startups: Durant versus Sloan , Business Model versus Business Plan , Customer Development , Market Types. Happy birthday Max.

Software Review 292

Software Review Early Stage Technical Review Startup 292

Steve Blank

MAY 6, 2015

Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development. While it sounds simple , the Build Measure Learn approach to product development is a radical improvement over the traditional Waterfall model used throughout the 20 th century to build and ship products.

Lean 120

Lean Agile Business Model Customer Development 120