Customer Development, Open Source and Web

Customer Development for Web Startups

Steve Blank

FEBRUARY 25, 2010

Customer Development is a technique startups use to quickly iterate and test each part of their business model. How you execute Customer Development varies, depending on your type of business. Ash Maurya , the CEO of WiredReach, has extended my work by building a model of Customer Development for Web Startups.

Customer Development

Customer Development Web Developer Customer

Lessons Learned: Customer Development Engineering

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customer development methodology.

Customer Development

Customer Development Engineer San Francisco Developer

I-Corps @ NIH – Pivoting the Curriculum

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. We’ve pivoted our Lean LaunchPad / I-Corps curriculum. Lessons Learned.

Intellectual Property

Intellectual Property Lean IP Open Source

Early-stage Regional Venture Funds–part 2 of 3 of Bigger in Bend

Steve Blank

JANUARY 22, 2014

The cloud , open-source development tools and web 2.0 Today it’s dominated by capital efficient software, web and mobile startups whereas 10 years ago it was dominated by semiconductor and hardware startups that consumed huge amounts of capital before their first dollar in revenue. Valley-sized VC funds don’t work.

Early Stage

Early Stage Silicon Valley Oregon Technical Review

Entrepreneurship as a Science – The Business Model/Customer Development Stack

Steve Blank

OCTOBER 25, 2010

In the last decade open source software (e.g LAMP ) emerged for building web servers. It’s the combination of Business Model Design and Customer Development. Business Model Design Gets Dynamic, Customer Development Gets Strategic. Business Model Design Meets Customer Development.

Customer Development

Customer Development Business Model Developer Customer

The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

FEBRUARY 9, 2009

Lessons Learned by Eric Ries Monday, February 9, 2009 The lean startup @ Web 2.0 Expo (and a call for help) Ive been asked to speak this year at the Web 2.0 The Lean Startup is a practical approach for creating and managing a new breed of company that excels in low-cost experimentation, rapid iteration, and true customer insight.

Lean

Lean San Francisco Web Advisory Board

Lessons Learned: The lean startup

Startup Lessons Learned

SEPTEMBER 15, 2008

But by taking advantage of open source, agile software, and iterative development, lean startups can operate with much less waste. I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean Software Development. (So Labels: customer development , lean startup 8comments: Amy said.

Lean

Lean San Francisco Startup Continuous Deployment

Accelerating Technology Change and Continuous Learning

Feld Thoughts

OCTOBER 30, 2013

Though the notion of a “lean startup” that uses both Agile and Customer Development approaches is ostensibly strongly customer focused, the purpose of these methodologies is for the company to find an maximize its market, not specifically to optimize the user experience. What do you think? My mother is 86 years old.

Technology

Technology Coder Semantic Social Media

Lessons Learned: What does a startup CTO actually do?

Startup Lessons Learned

SEPTEMBER 30, 2008

If not, whos going to insist we switch to free and open source software? Was it an important or irrelevant fact that most of our web code was procedural and not object-oriented? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Massive proprietary databases? I dont think so.

CTO

CTO Fractional CTO CTO Hire Technical Review

Lessons Learned: Just-In-Time Scalability

Startup Lessons Learned

SEPTEMBER 2, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Agile Lean

Lessons Learned: Principles of Lean Startups, presentation for.

Startup Lessons Learned

NOVEMBER 4, 2008

It is becoming easier and cheaper for companies to bring products to market, leveraging free and open source software , cloud computing, open social data (Facebook, OpenSocial ), and open distribution (AdWords, SEO). Customer development. The Lean Startup Intensive is tomorrow at Web 2.0.

Lean

Lean San Francisco Agile Continuous Deployment

Lessons Learned: The three drivers of growth for your business.

Startup Lessons Learned

SEPTEMBER 22, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco CPA SEM CTO Hire

Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

SEPTEMBER 15, 2008

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Other times, large changes make no difference at all.

San Francisco

San Francisco Lean Technical Review Continuous Deployment

Smarticus — 10 things you could be doing to your code right now

Startup Lessons Learned

SEPTEMBER 10, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

Software Review

Software Review San Francisco Technical Review Continuous Deployment

Andrew Chen: Growing renewable audiences

Startup Lessons Learned

SEPTEMBER 12, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

Audience

Audience San Francisco Continuous Deployment Lean

Lessons Learned: Ideas. Code. Data. Implement. Measure. Learn

Startup Lessons Learned

SEPTEMBER 2, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

Waves of technology platforms

Startup Lessons Learned

SEPTEMBER 8, 2008

Our open source counterparts who did solve the scale problem, had some serious hardware costs to deal with. So did I when I finally found myself building an app with real scalability, a few years later, but a combination of our just-in-time scalability technique and great open source scaling tools, made it manageable.

San Francisco

San Francisco Technology Continuous Deployment Lean

Lessons Learned: Product development leverage

Startup Lessons Learned

APRIL 26, 2009

In that same spirit, here are some suggestions for tactics you can use to increase the leverage of your product development efforts: Free and open source software (and even hardware ). When you participate in an open community like these you take advantage of tremendous amounts of effort. Expo SF (May.

Product Development

Product Development Developer San Francisco Product

How to listen to customers, and not just the loud people

Startup Lessons Learned

SEPTEMBER 14, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Customer Lean Continuous Deployment

On deployment

Startup Lessons Learned

SEPTEMBER 2, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

Techstars brings The Lean Startup to Boulder

Startup Lessons Learned

JULY 30, 2009

During the same period (1987 – 1990) and I did some work at MIT under Eric von Hippel on “user driven innovation with regard to software development&# which today would probably fall under the heading of “open source software development approaches.&# The Lean Startup Intensive is tomorrow at Web 2.0.

Lean

Lean San Francisco Continuous Deployment DC

Lessons Learned: Test-Driven Development as andon cord

Startup Lessons Learned

SEPTEMBER 1, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Developer Continuous Deployment DC

Lessons Learned: A new version of the Joel Test (draft)

Startup Lessons Learned

SEPTEMBER 10, 2008

Lets start with the original list: Do you use source control ? This is still an essential practice, especially on the web. There was a time when "web content" was considered "not code" and therefore not routinely source controlled. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Software Review

Software Review Technical Review San Francisco Continuous Deployment

Zhongguancun in Beijing – China’s Silicon Valley (Part 4 of 5)

Steve Blank

APRIL 13, 2013

Chinese Internet companies live in a large closed, self-contained ecosystem with 564 million web users with 420 million having mobile web access. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' billon, 260 million are 3G.

Silicon Valley

Silicon Valley China Venture Capital Merger

New Rules for the New Internet Bubble

Steve Blank

MARCH 18, 2011

VC’s went back to basics, to focus on building companies while their founders worked on building customers. Customer Development , Agile Engineering and the Lean methodology enforced a process of incremental and iterative development. That requires building a company using Agile and Customer Development.

Internet

Internet IPO Silicon Valley Agile

Embrace technical debt

Startup Lessons Learned

JULY 29, 2009

Leverage product development with open source and third parties. Similarly, product development leverage refers to situations in which our own work is fortified by the work of outsiders. For example, early on at IMVU, we incorporated in tons of open source projects. Does that help? Eric, thanks for the post.

Technical Review

Technical Review Software Review San Francisco Lean

Marc Prensky's Weblog: Cell Phones in Class

Startup Lessons Learned

SEPTEMBER 10, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment DC Lean

Lessons Learned: Greasemonkey compiler

Startup Lessons Learned

SEPTEMBER 6, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, BTW, its FF 3.07 April 13, 2009 12:40 PM Gaborsaid. if someone stumbles here. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

Seth Godin: How often should you publish?

Startup Lessons Learned

SEPTEMBER 10, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

How to Usability Test your Site for Free

Startup Lessons Learned

SEPTEMBER 16, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

Austin: the Lean Startup tour continues

Startup Lessons Learned

MAY 27, 2009

The Lean Startup is a practical approach for creating and managing a new breed of company that excels in low-cost experimentation, rapid iteration, and true customer insight. It uses principles of agile software development, open source and web 2.0, The Lean Startup Intensive is tomorrow at Web 2.0.

Lean

Lean Austin San Francisco Continuous Deployment

Lessons Learned: Lo, my 5 subscribers, who are you?

Startup Lessons Learned

SEPTEMBER 18, 2008

Lean Start-up SlideShare prez at Web 2.0 This is a good sign for you! :) I subscribed because I was inspired by the O'Reilly video, and feel I want to go deeper into the customer development field. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? 9 - Retweeted "2."

San Francisco

San Francisco Lean Continuous Deployment DC

Not crossing the chasm

Startup Lessons Learned

SEPTEMBER 2, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Lean DC

Lessons Learned: Great open source scalability tools from Danga

Startup Lessons Learned

SEPTEMBER 5, 2008

Lessons Learned by Eric Ries Friday, September 5, 2008 Great open source scalability tools from Danga If you are trying to build a scalable LAMP service, its always best to start with the original and still quite relevant presentation, from Brad Fitzpatrick when he was at LiveJournal. The Lean Startup Intensive is tomorrow at Web 2.0.

Open Source

Open Source San Francisco Continuous Deployment Lean

Zhongguancun in Beijing – China’s Silicon Valley (Part 4 of 5)

Steve Blank

APRIL 13, 2013

Chinese Internet companies live in a large closed, self-contained ecosystem with 564 million web users with 420 million having mobile web access. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' billon, 260 million are 3G.

Silicon Valley

Silicon Valley China Venture Capital Merger

Hacking for Defense @ Stanford – Making the World a Safer Place

Steve Blank

JANUARY 26, 2016

They are experts in leveraging Web 2.0 Our goal is to open-source this class to other universities and create the 21 st Century version of Tech ROTC. Filed under: Customer Development , Science and Industrial Policy , Teaching. Terrorists today live on the ‘net and they are all early adopters. Sign up here.

Silicon Valley

Silicon Valley North Korea Agile Lean

Lean Startups aren't Cheap Startups

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean

Lean Silicon Valley Startup RSS

Startups in stealth mode need one piece of advice - Discussion

news.ycombinator.com

SEPTEMBER 16, 2011

If youre in a market like pharmaceuticals, where all user testing can be done in a lab, execution in a bubble makes sense, but if your startup is a web product it sounds like hubris. For three years I worked at Bug Labs (open source hardware company). Ideas are worthless when theyre another spin on a web 2.0

Stealth

Stealth Technical Review Startup Software Review

The Lean Startup at SIPA follow-up

Startup Lessons Learned

MAY 22, 2009

Whats the best open source platform to design 3d avatar environments for a webapp? ( There seems to be a hole/gap with the approach though (unless Ive missed it - thats completely possible - and wouldnt be the first time), with the integration of the Customer Development and Product Development processes.

Lean

Lean San Francisco Continuous Deployment Startup

The free software hiring advantage

Startup Lessons Learned

FEBRUARY 11, 2009

Heres the short version: hire people from the online communities that develop free software. Yes, you may be more familiar with the term open source, but lets give credit where credit is due , at least for today). Definitely interested in the perspective of the open-source contributor solicited with a job offer.

Software Review

Software Review Software Hiring San Francisco

Lessons Learned: SEM on five dollars a day

Startup Lessons Learned

SEPTEMBER 13, 2008

Only much later did I realize that this was an application of customer development to online marketing. Its now a technique I recommend for any web-based startup. You mention "we had also built a simple cohort-based analytics system" Is tihs a commercial/open source systems. I just came across this post.

SEM

SEM San Francisco Lean Continuous Deployment

What would you want to tell Washington DC about startups?

Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Expo SF (May. . Expo SF (May.

DC

DC Washington San Francisco SBIR

Lessons Learned: The lean startup comes to Stanford

Startup Lessons Learned

SEPTEMBER 28, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

Lean

Lean San Francisco Continuous Deployment Startup

How to get distribution advantage on the iPhone

Startup Lessons Learned

SEPTEMBER 18, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Tell your Startup Visa story Speaking 2010: Webstock, GDC, Web 2.0, No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. . Expo SF (May.

Distribution

Distribution San Francisco Lean Continuous Deployment

Customer Development for Web Startups

Lessons Learned: Customer Development Engineering

Trending Sources

I-Corps @ NIH – Pivoting the Curriculum

Early-stage Regional Venture Funds–part 2 of 3 of Bigger in Bend

Entrepreneurship as a Science – The Business Model/Customer Development Stack

The lean startup @ Web 2.0 Expo (and a call for help)

Lessons Learned: The lean startup

Accelerating Technology Change and Continuous Learning

Lessons Learned: What does a startup CTO actually do?

Lessons Learned: Just-In-Time Scalability

Lessons Learned: Principles of Lean Startups, presentation for.

Lessons Learned: The three drivers of growth for your business.

Lessons Learned: The one line split-test, or how to A/B all the time

Smarticus — 10 things you could be doing to your code right now

Andrew Chen: Growing renewable audiences

Lessons Learned: Ideas. Code. Data. Implement. Measure. Learn

Waves of technology platforms

Lessons Learned: Product development leverage

How to listen to customers, and not just the loud people

On deployment

Techstars brings The Lean Startup to Boulder

Lessons Learned: Test-Driven Development as andon cord

Lessons Learned: A new version of the Joel Test (draft)

Zhongguancun in Beijing – China’s Silicon Valley (Part 4 of 5)

New Rules for the New Internet Bubble

Embrace technical debt

Marc Prensky's Weblog: Cell Phones in Class

Lessons Learned: Greasemonkey compiler

Seth Godin: How often should you publish?

How to Usability Test your Site for Free

Austin: the Lean Startup tour continues

Lessons Learned: Lo, my 5 subscribers, who are you?

Not crossing the chasm

Lessons Learned: Great open source scalability tools from Danga

Zhongguancun in Beijing – China’s Silicon Valley (Part 4 of 5)

Hacking for Defense @ Stanford – Making the World a Safer Place

Lean Startups aren't Cheap Startups

Startups in stealth mode need one piece of advice - Discussion

The Lean Startup at SIPA follow-up

The free software hiring advantage

Lessons Learned: SEM on five dollars a day

What would you want to tell Washington DC about startups?

Lessons Learned: The lean startup comes to Stanford

How to get distribution advantage on the iPhone

Stay Connected