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Customer Development for Web Startups

Steve Blank

Ash Maurya , the CEO of WiredReach, has extended my work by building a model of Customer Development for Web Startups.

Customer Development in Japan: a History Lesson

Steve Blank

asked Tsutsumi-san to write a guest post for my blog to describe his experience with Customer Development in Japan. Takashi Tsutsumi.

Entrepreneurship as a Science – The Business Model/Customer Development Stack

Steve Blank

LAMP ) emerged for building web servers. It’s the combination of Business Model Design and Customer Development. Lessons Learned.

Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? They almost always fail for lack of customers.

Customer Development is Not a Focus Group

Steve Blank

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” It’s not. As the engineers were busy rearchitecting the original Stanford MIPS chip into a commercial product, one of my jobs was to find out what features customers wanted. 

Customer Development Manifesto: The Path of Warriors and Winners.

Steve Blank

This post describes a solution – the  Customer Development Model. This post describes such a model. Written by Chris F. Order Here.

Customer Development Manifesto: Market Type (part 4) « Steve Blank

Steve Blank

In future posts I’ll describe how  Eric Ries and the  Lean Startup concept provided the equivalent model for product development  activities inside the building and neatly integrates customer and agile development. Handspring’s customers understood what a Personal Digital Assistant was. They never understood Market Type.

Hacking for Defense @ Stanford – Making the World a Safer Place

Steve Blank

They are experts in leveraging Web 2.0 Deliver minimum viable products that match DOD/IC customer needs in an extremely short time.

Updated Customer Development Image

Market by Numbers

Reply Tweets that mention Updated Customer Development Image | Market By Numbers | Marketing Help -- says: January 13, 2010 at 9:19 pm [.]

Why Founders Should Know How to Code

Steve Blank

Customer Discovery. He worked hard to deeply understand the customer problems of these two customer segments. Book of Five Rings.

Entrepreneurs are Everywhere Show No. 43: Dakin Sloss and Ajeet Singh

Steve Blank

For example, customers usually have a good intuitive understanding of the problem they have. At Aster Data Systems, Ajeet and his team ran into challenges trying to transition their product to mainstream customers: We had a lot of success working with large web companies. Filed under: Customer Development.

How To Find the Right Co-Founders?

Steve Blank

“After reading your post on  Why Founders Should Know How to Code  it looks like web/mobile startups have it easy. Customer Development

Born Global or Die Local – Building a Regional Startup Playbook

Steve Blank

to understand distribution channel landscape, potential partners and rough cost of customer acquisition. ———-. entrants.)

Global 153

Beyond the Lemonade Stand: How to Teach High School Students Lean Startups

Steve Blank

Then in the second half of our semester let our students come up with their own ideas and then run the customer discovery process on their own product.

Lean 148

Tesla and Adobe: Why Continuous Deployment May Mean Continuous Customer Disappointment

Steve Blank

For the last 75 years products (both durable goods and software) were built via Waterfall development. Waterfall – The Customer View.

Why Real Learning is Outside the Building, Not Demo Day

Steve Blank

Given something tangible, customers were able to start gauging their willingness to use and pay.  Customer Development Lean LaunchPad Teaching

Pricing Your Product: How to Discover What to Charge in Customer Development

Kevin Dewalt

Summary : Figuring out what (if anything) or who (if anyone) will pay during Customer Development is very hard. Me Too. found this Inc.

Building Great Founding Teams

Steve Blank

In web/mobile startups the canonical view is the founding team consists of a hacker, a hustler, and a designer. William Shakespeare, Henry Vth.

The 6 Books That Actually Saved Our Startup

Vinicius Vacanti

But, when I decided to teach myself to code, this online book showed me how easy it could be to build web prototypes. First-time reader?

Entrepreneurs are Everywhere Show No. 17: Tiffani Bell and Clay Hebert

Steve Blank

You must also understand the value the product provides customers (along with the rest of your business model.). Tiffani Bell. Clay Hebert.

When do I *stop* doing customer interviews and start writing code?

A Smart Bear: Startups and Marketing for Geeks

Here are the details of both of those customer development experiences. Way #2: Get ten paying customers. Now you’re bored.

Killing Your Startup By Listening to Customers

Steve Blank

The art of entrepreneurship and the science of Customer Development is not just getting out of the building and listening to prospective customers.

The Challenging Pace of Lean Startup

Instigator Blog

You can probably be convinced to do a little bit of customer development, interview some people and think a bit more before jumping in completely blind. Cold calling potential customers sucked big time, but now you get to build your product! Customer Development customer development lean startupTweet.

Lean 67

Careers Start by Peeling Potatoes

Steve Blank

Wrote technical manuals and taught microprocessor design (to customers who knew more than I did.) KP – Kitchen Patrol. Solutions From Hands On.

How to Build a Billion Dollar Startup

Steve Blank

Filed under: Customer Development , Technology. Customer Development TechnologyIt’s your turn. Hard-wired. It could be you.

China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Steve Blank

They’re used to using the web and increasingly the mobile web for everything, commerce, communication, games, etc. Land Rush. Unlike U.S.

China 145

Entrepreneurs are Everywhere Show No. 36: Jim Semick and Peter Arvai

Steve Blank

Jim Semick , co-founder of ProductPlan , which sells web-based software for building visual product roadmaps. Soon after, he developed the world’s first mobile newsreader so people could follow TED Talks from their mobile devices.  . Filed under: Customer Development , SiriusXM Radio Show. Jim Semick. Peter Arvai.

How Kevin O’Connor, and FindTheBest Got Lean

Steve Blank

What if you could think like an expert on any topic in a matter of minutes, instead of after hours of inefficient web browsing? billon).

Lean 128

How We Fight – Cofounders in Love and War

Steve Blank

Filed under: Customer Development , Family/Career/Culture. Customer Development Family/Career/CultureTaking Time.

Entrepreneurs are Everywhere Show No. 34: Deputy Secretary of State Antony J. Blinken

Steve Blank

Much of what we see is really developed indigenously. Filed under: Customer Development , SiriusXM Radio Show. Antony J.

SEC 61

Lessons Learned Launching a Lean Startup Accelerator

Instigator Blog

During the Probe Stage, the entrepreneurs are focused entirely on customer development and validation. It was only Web-based.

Lean 112

How to Know If Your Startup Idea is the Next Big Thing

Vinicius Vacanti

Initial idea: Web-based massively multiplayer online game called Game Neverending. customer development process startups

How To Get Your First 1,000 Users

Vinicius Vacanti

Add Link to All Your Web Profiles. customer development process marketing startupsGet Yourself a Domain Name and a Splash Page.

Two Giant Steps Forward For Entrepreneurs

Steve Blank

Two years in the making and literally ten years in development, I’m proud to announce that my new book, The Startup Owners Manual , goes onto the printing press next Tuesday.  Integrates Alexander Osterwalders “Business Model Canvas” as the front-end and “scorecard” for the customer discovery process. Let me be brief….

Lessons Learned: Customer Development Engineering

Startup Lessons Learned

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customer development methodology.

Early-stage Regional Venture Funds–part 2 of 3 of Bigger in Bend

Steve Blank

Over the years Dino and I brainstormed about how Lean entrepreneurship would affect regional development. Here’s Part 2 of Dino’s story….

Why Too Many Startups (er) Suck

Steve Blank

In my view, this is the nastiest of all startup sins: failing to involve customers and their feedback from literally the first day of a startup’s life, keeping the most vital opinions silent—those of the eventual customers—for far longer than necessary. Filed under: Customer Development. Customer Development

Entrepreneurs are Everywhere Show No. 26: Javier Saade and Hillary Hartley

Steve Blank

government is the biggest spender and the biggest investor in research and development in the world. And some of it could be in development.


A New Way to Teach Entrepreneurship – The Lean LaunchPad at Stanford: Class 1

Steve Blank

Even if they did, what if the assumption – that we had developed a better approach to teaching entrepreneurship – was simply mistaken?

Lean 132

4 short stories of our attempts to be lean at our startup

The founding of Buffer: going from an idea to paying customers in 7 weeks. Taking activation for web by itself, it had actually dropped by 50%.

Lean 62