SoCal CTO

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Customer Validation - 33 Great Articles

SoCal CTO

I’m going to take that thought out into the field and validate it with my customers." I’ve spoken to dozens of customers, I have a validated customer persona, built an MVP to test key behavioral hypotheses, and the data doesn’t back what you’re saying." Customer Validation 101. Either: "That’s interesting.

Customer 227
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Pricing Customer Acquisition Sunk Costs and More - Ten Recent Great Startup Posts

SoCal CTO

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff.

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Document Your MVP for a Developer

SoCal CTO

This should be an iterative process with advisors and customers providing feedback on the product. Customer Development Notes I'm assuming founders are having customer development conversations. See also: 12 Tips for Early Customer Development Interviews , 12 tips for customer development , tips for customer development.

Developer 354
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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Logging/Auditing - do we need to log certain operations in order to help with customer support or for auditing?

Developer 396
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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Logging/Auditing - do we need to log certain operations in order to help with customer support or for auditing?

Developer 384
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Negative Customer Acquisition Costs - Creative Startup Marketing Ideas - Eric David Greenspan

SoCal CTO

A day might include a discussion with a finance partner, an investor, a customer or a fusion partner. Our new customer acquisition has grown and our costs have plummeted. We are actually getting paid now to obtain customers, so our customer acquisition costs are now negative. Great posts.

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How to Hunt Programmers for Your Startup - A Field Guide

SoCal CTO

Have you tested the concept with customers using paper? Have you signed some test customers? Don't try to hunting programmers until you've pushed this as far as you can on paper and get early customers. He had a few early customers ready to go. Have you done all you can on paper? Do you have wireframes?