A Smart Bear: Startups and Marketing for Geeks

article thumbnail

When do I *stop* doing customer interviews and start writing code?

A Smart Bear: Startups and Marketing for Geeks

Here are the details of both of those customer development experiences. Recently at WP Engine I did some brand new customer development for a new project that we think will revolutionize WordPress blog management. Way #2: Get ten paying customers. But there’s no one “number.” Way #1: Go until boredom.

Customer 252
article thumbnail

Which is better: Many customers at low price-point or few at high price?

A Smart Bear: Startups and Marketing for Geeks

Company A has 1,000 customers each paying $10/mo. Company B has 10 customers each paying $1,000/mo. B can extract more money from the limited pool of customers, so that’s better. If you’ve already found 1,000 customers, there’s 10,000, and likely 100,000. Which is better? Oops, bad question.

Customer 320
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How cold calling (properly) works better than AdWords

A Smart Bear: Startups and Marketing for Geeks

Those higher costs make learning to write ads, manage campaigns, A/B test, and design landing pages a very expensive activity for an early stage, bootstrapping startup. Those ads must be perfectly tuned and targeted text missiles that leave potential customers with a thunderstruck need to open their wallets. Yes and no.

Campaign 272
article thumbnail

The wrongness of relativism

A Smart Bear: Startups and Marketing for Geeks

” It doesn’t matter whether we’re talking about valuations , growth rates , retention rates , NPS scores, early-stage uncertainty , ratio of revenue to employee, CAC , cash-burn, LTV , gross margin, or selling your company. ” If you can answer in the affirmative to all that, you have your answer.

Metrics 246
article thumbnail

How is it even *my* company anymore if “the market” tells me what to do?

A Smart Bear: Startups and Marketing for Geeks

It defines “progress” even in the ineffable mode that progress is achieved in the messiness that is early-stage startups, where it’s nigh-impossible to separate the paths of success and failure. OK, except how is that even “your company” anymore? But I worry that the pendulum can swing too far.

Marketing 259
article thumbnail

Smart Bear Live 7: More from AZ Disruptors

A Smart Bear: Startups and Marketing for Geeks

So Leon and I have met numerous times, about marketing strategy and the music one is that developed after Chicago became a customer. He’s a conduit to it and first of all he’s a perfect customer for this. And that’s really important for an early stage start-up to be able to move as fast as possible etc.,

Cofounder 199
article thumbnail

Smart Bear Live 6: Jared from Padseeker.com

A Smart Bear: Startups and Marketing for Geeks

This is a long episode (1:20), but it’s a conversation that will resonate with a lot of early-stage startup founders. Maybe you didn’t think it was worth it to spend $5,000 or more on a custom website, something along those lines. With a customer-facing front end as well so it also manages your front-end website?

API 220