Cracking the Code

DECEMBER 1, 2009

Europe Consumer. (1). In search of Europe's next tech stars. The recession created opportunities! SaaS 13 Index Valuation. My Investments. CornerstoneOnDemand. anecdotes. (13). Cloud Computing. (1). Favorite Podcasts. (1). internet. (6). McKinsey highlights. (1). Online Gaming. (1). Portfolio. (3). sales and marketing. (10).

Software Review 48

Software Review Technical Review Cloud Europe 48

Entrepreneurs-Journey.com by Yaro Starak

JULY 7, 2011

It was important for us to find independent sales representatives (salespeople who would travel and call on customers), showrooms and international distributors. One of our top goals was always to have a New York showroom, especially one who had established relationships with the top accounts from Europe, the Middle East and Russia.

Los Angeles 78

Los Angeles Sales Atlanta New York 78

Hearpreneur

AUGUST 18, 2019

Innovation drives media attention and fosters customer retention rate, which is why most companies strive to have it in their mission statement. It seeks to solve customer problems in a better and modern way, thus helping such companies edge the competition. But the human engine- the customer service, is what thrills me.

Las Vegas 91

Las Vegas Entrepreneur LLC PR 91

ConversionXL

AUGUST 21, 2014

David Skok, who is a must read for all startups , explains that as a SaaS company grows, the size of the subscribers/customers/users who no longer do business with the company will also, organically, grow. How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. While users who remained customers logged in 4.4

Retention 106

Retention Churn Rate Metrics Software Review 106

Mike Michalowicz

JANUARY 2, 2023

Worst job ever: Customer service rep. An adventure I want to try: I’d love to try out living my life in a tropical location by the water or in a quaint town in Europe for a year or so! And, instead of giving you our biographies, we thought it’d be fun to hear about some experiences that make us who are.

Belize 60

Belize Panama Vermont Switzerland 60

View from Seed

AUGUST 30, 2016

I inquired about why the building was so “hidden,” as this was surprising to me, but the answer made sense: A few months prior, a Facebook user in Europe had flown to Dublin, arrived at the office, and demanded that he be given access to his ex-girlfriend’s account because she had cut him off after the two broke up. Next-Gen Networking.

Social Media 185

Social Media B2B North America Media 185

Hearpreneur

JANUARY 3, 2018

I am excited about the new year and plan to treat myself as well as I treat my best customers. We’ve found that when we do this, the sales come naturally and client retention is higher. It’s challenging, but it’s the best way to expand and develop markets in Europe and Asia. 19- Customer service.

Kentucky 96

Kentucky Entrepreneur Social Media Los Angeles 96

YoungUpstarts

FEBRUARY 14, 2012

All this bounty lulled us into taking our customers for granted — until the economy tanked and shattered the illusion of endless prosperity. This is true of customers but also vendors, employees, and other business partners. Instead of saying, “We need to improve our customer service!” the same dynamic applies.

Conversion 154

Conversion Partner Naming Europe 154

www.ere.net

JULY 15, 2012

Some organizations also consider it a goal for recruiters to work individually with new hires to improve retention. It should go without saying, but the performance level should be set with input from your customers. Sales and Guest Relations Manager for CIS, Eastern Europe & Greece. Browse Articles by Tag. advertising.

Hiring 57

Hiring Metrics Search Widget 57

klinger.io

JANUARY 17, 2014

As a analytics consultant I am working with a lot of startups and help them in the topics of metrics, analytics, retention and growth. Cohort Retention Tables, Customer Happiness Reports, Traffic Referral Reports or Revenue Reports are typical examples for accounting reports. 6th January 2014. About Data integrity. No kidding.

Analytics 67

Analytics Metrics Startup Database 67

VC Cafe

MARCH 15, 2016

However, after a few weeks of trying to make customers fall in love with what you’ve created, you realise that nothing is as easy as “build it and they will come”. You have to invest time and money into building a sales and marketing team to acquire customers beyond early adopters. Another way connect with customers is online chat.

Sales 60

Sales Marketing Sales Cycle B2C 60

ConversionXL

AUGUST 19, 2014

For example, one of my clients is a global retailer with dev teams working on different sites in Europe, Australia, South America, Japan, and the United States. This is particularly good for seeing if the correct values for custom dimensions, events, or any other parameter in the hit payload are being sent back to the GA servers.

Analytics 133

Analytics Management Metrics HTML 133

Hearpreneur

DECEMBER 3, 2021

Over the next few years, I hope to be able to step back and focus on other entrepreneurial endeavors while my business continues to grow and thrive, providing the same great customer experience. The corporate has created e-commerce stores that enable sales teams to target a broader customer base, hence generating new sources of revenue.

Entrepreneur 117

Entrepreneur Africa South America Europe 117

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Outsourcing is something a big company, with a known customer / problem (that has revenue & traction) does to save cost. Talk to your customers. How do I stay motivated?

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Reid Hoffman

MARCH 2, 2021

Marketing, for example, customer, product organization, et cetera. I have discussions, I have reviews with my teams, quarterly, on diversity and inclusion, just like I do on customer acquisition, just like I do on retention. and I wrote a white paper in Europe as well. Europe, Canada, and in 2040, all over the world.

Iran 39

Iran Technical Review Non-Compete Lean 39

ConversionXL

JULY 11, 2016

It’s among the very best CRO events in the world, and of course in Europe. Either way, user feedback is not about asking your customers how to solve problems. Three techniques to write better copy: Surveys – learn customers’ challenges and questions via surveys. Can the change alter customer behavior?

PPC 48

PPC Analytics Video Non-Compete 48

blog.expensify.com

APRIL 24, 2012

If you want to serve enterprise customers,NET is one of the best ways to do that and do it well. The tools which you find restrictive I consider a huge timesaver (which paying customers tend to appreciate)… they allow me to rapidly prototype and get solutions to customers. lorf: NET supports JAVA.

Java 107

Java PHP Software Review Coder 107

Lightspeed Venture Partners

DECEMBER 3, 2010

Finding money online (principally online lending) has not seen the same level of explosive growth in the US, although in Europe and India there has been real growth in microlending (including “pay day loans”) from companies ranging from Wonga to SKS Finance. Competition shifts from user acquisition to user retention.

Internet 109

Internet eCommerce Advertising Flash 109

Duct Tape Marketing

MAY 25, 2018

It’s like, don’t spam me, if I didn’t ask for it, and don’t get a whole bunch of data on me if you don’t need it, and if you have a whole bunch of stuff, and I’m not your customer anymore then please delete it. then your website works in Europe. This is not Pago Pago, this is Europe.

Marketing 65

Marketing Europe Canada Email 65

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.

Software Review 53

Software Review Technical Review Startup 53

ConversionXL

JUNE 19, 2018

brough together 180 marketing and optimization people all over Europe. Your customers are ready for the future of commerce. You need high tempo testing and experimentation throughout the whole customer journey. Where is your customer journey captured? It’s all about customer experience. Use plain language.

Technical Review 103

Technical Review Agile Analytics Conversion 103