The Startup Toolkit

DECEMBER 12, 2012

Slides from “ Lean startup intro (with no buzzwords) ” by robfitz. Lean gets bogged down in tactics & tools. This presentation is about what are, in my opinion, the big principles behind lean startup. Lean begins from there and helps us make it better. A few tools from lean startup.

Lean 54

Lean Startup Metrics Retention 54

Startup Lessons Learned

JULY 3, 2009

Lessons Learned by Eric Ries Friday, July 3, 2009 Lean Startup fbFund wrap-up Last week I had a real blast meeting with the companies at the fbFund incubator at Palo Alto. The Lean Startup fbFund Edition View more documents from Eric Ries. bigs : @ericries says Stealth dev is a (undesirable, failure-presaging) customer-free zone.

Lean 60

Lean San Francisco Continuous Deployment Cofounder 60

YoungUpstarts

JULY 25, 2017

Apart from using the most comfortable user interface for clients, the banking organizations are using latest technologies to make almost everything efficient for the customers. The core banking solutions have proved to be a boon to customers across the globe because these solutions help them manage their bank accounts from any corner.

Database 113

Database Analytics Retention Technical Review 113

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. Sooner or later, relying on new customers will break you. To offset these costs, you need to earn more repeat purchases from existing customers. In marketing, cohorts are groups of customers who exhibit similar behaviors during a certain time span (e.g. The second type is winning.

Retention 126

Retention Analytics Campaign eCommerce 126

View from Seed

OCTOBER 24, 2019

Some very early dollars may be required to assemble the early team, in which case I’d lean towards bringing on some angels who are willing to invest in a company at a very favorable price.

Dilution 149

Dilution B2B Burn Rate Early Stage 149

Startup Lessons Learned

SEPTEMBER 22, 2008

is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. The AARRR model (hence pirates, get it?)

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Startup Lessons Learned

AUGUST 21, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. The Lean Startup Conference was founded four years ago to bring together real entrepreneurs who have applied Lean Startup techniques and have useful advice to share with each other. Retention (do they return?), These show success at your core business.

Lean 167

Lean Louisville Startup Metrics 167

VC Cafe

JULY 26, 2020

.” Steve Blank, “Is the lean startup dead?” ” The Lean Startup movement started out of necessity. Most principles of Lean Startup remain true, as described by Steve Blank in The Lean Startup Changes Everything : Business Plans are dead: Startups a series of hypothesis that need to be tested.

Lean 214

Lean Seed Capital Startup Burn Rate 214

ReadWriteStart

MAY 16, 2018

The successful sales teams of the future will lean on these to win more deals: Personalized mobile apps. Its sophisticated mobile solution increased user retention by 60 percent and significantly improved awareness and understanding of DKMS’s service with the simplicity of a cleaner presentation. Cloud solutions.

Sales 90

Sales Technical Review Artificial Inteligence Software Review 90

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 4, 2016

The single most important SaaS metric is retention , because cancellations indicate lack of product/market fit, no matter the cause (price, features, severity of need, duration of need). So, retention is most-important, regardless of stage. It impacts retention because high-NPS implies they’ll stay. Once you’re scaling (i.e.

Metrics 270

Metrics Retention Revenue Equity 270

The Next Web

NOVEMBER 17, 2013

However, outsourcing development also carries the risk of exposing data, and it lacks long-term focus on customers’ needs. The most important thing for you at this moment is to get your product in the hands of the customer as quickly as possible. The most important part of any business is getting customers in the door.

Hiring 145

Hiring Developer Startup LLC 145

crowdSPRING Blog

MARCH 31, 2013

The golden rule of word-of-mouth marketing: Be nice to thine customers and, lo, they shall be nice to you in return. This is the power and the glory of Word-of-Mouth marketing and it starts and ends with great customer service. In short it referes to how people respond to a positive action with another positive action.

Lean 90

Lean Chicago Retention Advertising 90

crowdSPRING Blog

FEBRUARY 10, 2013

I have written often about strategies small business can use to operate modestly, spend wisely, and reduce cost by taking a lean approach to operations, marketing, and production. Finally, customers also benefit in multiple ways by interfacing with that healthier, happier workforce. False color skull X-ray: Wikimedia Commons.

Lean 91

Lean Small Business Retention .Net 91

Mike Michalowicz

FEBRUARY 28, 2018

Tip 1: Improve Your Customer Service | Dr. Eric White, OD. Another key piece of advice is to upgrade your patient experience and, by doing so, increase your patient retention. Lean on your accountant and hire a good financial coach to hold you accountable. Streamline your financials to look at what is most important.

San Diego 111

San Diego Technical Review California Retention 111

Duct Tape Marketing

DECEMBER 24, 2019

Important KPIs for Each Phase of the Customer Journey written by John Jantsch read more at Duct Tape Marketing. The customer journey is often a long and winding road. You can find ways to lean into the tactics that are working and eliminate the less effective elements of your strategy. Know, Like, and Trust.

Customer 70

Customer Metrics Retention Clickthrough 70

crowdSPRING Blog

APRIL 5, 2013

Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Online Education’s Dirty Secret — Awful Retention – [link].

Social Media 92

Social Media Small Business Design Media 92

Up and Running

SEPTEMBER 10, 2021

Many small businesses are turning to customer relationship management systems(CRM) to better understand customer wants and needs. CRM applications, often used in combination with data warehousing, eCommerce applications , and call centers, allow companies to gather and access customer information. What is CRM? Who is using CRM?

Management 116

Management Customer Software Review Technical Review 116

crowdSPRING Blog

JULY 17, 2011

I would argue, however, that there is one functional area where new employees for ALL companies do require specific, sometimes extensive, training: customer service. As we have written many times before , great customer service is something that no business can go without. Formal training. On-the-job training.

Small Business 88

Small Business Software Review Technical Review Startup 88

Steve Blank

DECEMBER 17, 2009

Gathering real-world feedback from customers is a core concept of Customer Development as well as the Lean Startup. When I asked him if he actually had personally left the building and talked to these potential customers, or even had gotten them on the phone, he sounded confused. Customer needs are non-deterministic.

Metrics 239

Metrics Customer Customer Development Lean 239

ConversionXL

JUNE 2, 2022

Account-based marketing is an approach where marketing and sales work together to nurture target accounts and convert or retain customers. Sales finds aligned accounts and works with marketing to create customized journeys. Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention.

Customer 98

Customer Marketing Channel Acquisition 98

Startup Lessons Learned

AUGUST 24, 2009

Customers will get to consume the content they want, and support the producers of that content directly, rather than having to rely exclusively on intermediaries. Now, helping potential customers discover new things they might like is the job of the discipline of marketing. There are just too many of them out there.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Mike Michalowicz

JANUARY 18, 2023

It’s one of the largest building blocks in great employee retention. As you can surmise, success in your business leans solely on this starting point, and how effectively you can communicate your message. The first place to start creating your small business company culture is by simply communicating. Productivity.

Small Business 60

Small Business Leadership Retention Employee 60

ReadWriteStart

AUGUST 26, 2022

I will say the one thing we tell all our portfolio companies is to get fit and lean in. So the “get fit” part of it is whatever your circumstances are today, lean inwards a little bit, do some introspection, and figure out which part of the house requires some cleaning up. I like the get fit and lean in. Jonathan Siddharth .

Partner 132

Partner Cofounder Retention Acquisition 132

Startup Lessons Learned

JANUARY 2, 2009

For the rest of us, there is an alternative: to create credibility by building a lean startup. Despite that, we were able to establish credibility, because we used those early numbers to demonstrate that our customers were getting real value from our product and, more importantly, that we understood how to build more of it.

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

Steve Blank

MAY 1, 2015

Thibault Duchemin and his team applied for our Lean LaunchPad class at UC Berkeley in 2014. Lean LaunchPad: A Year After. Listening to Jason’s story made me realize how critical our experience with the Lean LaunchPad has been in our entrepreneurial journey at Transcense. Pre-Lean LaunchPad – Giving a Voice to the Deaf.

Cofounder 120

Cofounder Lean Customer Development Startup 120

ConversionXL

NOVEMBER 20, 2014

However if you imagine a young child with a large magnifying glass — who leans over fragile flower to study it more closely, only to accidentally concentrate the suns rays and cause the flower to burn — sometimes when we try and “study” something — the actions we take to understand it get in the way.

Conversion 120

Conversion eCommerce Audience Analytics 120

ConversionXL

FEBRUARY 3, 2022

WordStream confirmed that seven days was plenty of trial time, and they didn’t need to waste resources chasing customers down a longer funnel. No changes were made to the customer journey, and it had nothing to do with revenue lift. Growth marketing borrows a concept from the lean startup methodology.

Framework 102

Framework Marketing Acquisition Retention 102

crowdSPRING Blog

JUNE 18, 2013

When the products you sell are also available from thousands of other vendors at the same or lower prices, how do you differentiate your business and convince customers to buy from you? Smart companies surprise their customers when customers least expect surprises. Some customers respond with a thank-you note or a question.

Small Business 117

Small Business Netherlands Retention Marketing 117

Hearpreneur

JULY 8, 2017

The daily program encourages a balanced eating plan of fruit, vegetables, lean protein, and complex carbohydrates while monitoring portion sizes. Physical activity recommendations gradually guide our members from simple walking, on to vigorous strength and cardiovascular training that helps replace excess fat with lean muscle.

Technical Review 48

Technical Review Fractional CTO CTO CTO Hire 48

Austin Startup

FEBRUARY 1, 2018

Product management is fundamentally about thinking on your feet, staying one step ahead of your competitors, and being able to project yourself into the minds of your colleagues and your customers. Commit to observing and interacting with your customers on a weekly, if not daily basis. invest time into your customers.

Management 85

Management Product Technical Review Software Review 85

YoungUpstarts

SEPTEMBER 16, 2016

The entire process involves employees, customers, and any other group of interest who interacts with the business on a frequent basis. It can be anyone; specific departmental staff, certain distinctive employees, managers, or even customers. In case of health and wellness, the organization must come to a customized solution.

Retention 100

Retention Cofounder B2B Framework 100

Duct Tape Marketing

JULY 20, 2023

08:27] You’ve mentioned the word community several times, a community can be your customers or the people that you want to turn into customers right? [09:46] Chat Spott automates all the manual tasks inside HubSpot to help you arrange more customers close more deals and scale your business faster. They were customers, yes.

Community 61

Community Artificial Inteligence Hosting Technical Review 61

David Teten

DECEMBER 16, 2015

For early stage companies, the metrics that matter might typically center around activation, engagement and retention. Users/Customers. Customer Acquisition Cost (CAC). Customer Lifetime Value (CLTV). Customers, MRR and key activities are the firewood to keep us going.”. Net Income (Loss). Available Cash.

Metrics 60

Metrics Analytics Balance Sheet .Net 60

Women Entrepreneurs Can

OCTOBER 6, 2023

CPQ streamlines the sales process, reduces errors, and impresses customers with a professional-looking quote. Automation The software’s built-in rules automate pricing and quantity discounts, which gives your sales team more time to focus on building relationships with potential customers.

Software 52

Software Sales Sales Cycle Revenue 52

ConversionXL

OCTOBER 13, 2015

Customers acquired by direct mail. In Lean Analytics , Alistair Croll and Benjamin Yoskovitz gave a great example of the value of cohorts, using data from a hypothetical online retailer: January. Total Customers. Average Revenue Per Customer. How does retention differ among different acquisition channels?

Conversion 48

Conversion Retention Acquisition Metrics 48

Startup Lessons Learned

FEBRUARY 5, 2013

Yes, there are Lean Startups even in the United States federal government. For my take on how this is possible, you can see my previous post on Lean Government here. competitiveness, catalyze the creation and retention of U.S. I know this is an unpopular thing to say, since it sounds so patently absurd.

Fractional CTO 158

Fractional CTO Government Technical Review Analytics 158

SoCal CTO

OCTOBER 8, 2009

In many cases, I can break it down into: Customer Acquisition Cost – how will you reach prospects, how will you convert them and how much will it cost to convert them Customer Lifetime Value – how much will you make off of each converted customer This very simple model works for a surprising number of business models.

Metrics 225

Metrics Startup Retention Acquisition 225