SoCal CTO
NOVEMBER 10, 2009
He has a really interesting background as a product manager and now an entrepreneur. Like many product managers, my background is fairly eclectic. That's where I learned I enjoyed interacting with customers and working with development teams to build and launch products. Tell me a bit about your background.
SoCal CTO
MARCH 1, 2010
Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff. How Unique Is A Unique Visitor? -
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SoCal CTO
AUGUST 4, 2011
Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Content Management - do we need to allow easy editing of content in the system? What’s their specific need / pain?
SoCal CTO
AUGUST 4, 2011
Think of these as the big upfront questions: Who are the customers? Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. Content Management - do we need to allow easy editing of content in the system? What’s their specific need / pain?
SoCal CTO
OCTOBER 11, 2010
Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. In the retail store manager example, district managers were a critical part of the system. The retail store manager’s plan would be reviewed and approved by the district manager.
SoCal CTO
MARCH 18, 2010
Vince: I’m an author, speaker and management consultant with a special expertise in online media sales. My management book, Ignited, was released in 2007 and serves a guide and champion for middle managers. Vince: In addition to my management writing I’ve interview many CEOs and innovators. Am I thinking big enough?
SoCal CTO
NOVEMBER 17, 2009
Then I check and manage our Google Adwords campaign and check our analytics/stats. A day might include a discussion with a finance partner, an investor, a customer or a fusion partner. Our new customer acquisition has grown and our costs have plummeted. Sometimes I make a blog entry. Great posts.
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