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8 Tactics For Every Entrepreneur To Manage Technology

Startup Professionals Musings

Only one component of running a business is managing technology, but it is a critical component, so no entrepreneur can afford to ignore it or totally delegate it. That means every entrepreneur needs to learn how to attract, hire, and manage technical people for their team. Don’t fall for a technical pitch you can’t fathom.

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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

We all just need your help in managing personal data correctly, and making sure you are part of the solution, rather than part of the problem. I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product.

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11 Tips For Increasing Customer Engagement

The Startup Magazine

Customer engagement strategies encourage businesses to provide a positive experience that will encourage buyers to return by focusing on how you interact with your customers online and offline. Building an effective customer engagement strategy can create a substantial impact on your business.

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Meeting Customer Expectations: Importance, Strategies to Exceed Them, and Management Tips

crowdSPRING Blog

Customer expectations are often tough to meet, especially for small businesses. After all, customers have the right to switch businesses whenever they want if these expectations aren’t met. You must continue to learn various strategies to keep matching these expectations. What are customer expectations?

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10 Attributes Of The Perfect Partner For Your Startup

Startup Professionals Musings

The challenge is to recognize and recruit that ideal partner match early with minimal cost and risk. If they or you find it hard to trust others, love to work alone, always have to be in control, or insist on micro-managing, it may be time for change or looking elsewhere. Neither partner needs to be managed.

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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

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How To Create A Customer Success Track

Duct Tape Marketing

How To Create A Customer Success Track written by Kyndall Ramirez read more at Duct Tape Marketing. Key Takeaway: What if instead of simply selling your products and services to customers you began to think about the ultimate transformation your customers are seeking? 3:13] What a customer success track is. [4:28]