Startup Professionals Musings

JULY 26, 2023

Thus they are blindsided and try to react quickly when a new competitor starts stealing customers. For example, we all remember when Blockbuster realized too late that Netflix was stealing customers by offering videos online rather than via DVDs, but even then they were unable to adapt their processes and their thinking.

Metrics 178

Metrics Technical Review Agile Hiring 178

Both Sides of the Table

SEPTEMBER 15, 2022

But it will be patiently deployed, waiting for a cohort of founders who aren’t artificially clinging to 2021 valuation metrics. We could talk with customers, meet the entire management team, review financial plans, review customer purchasing cohorts, evaluate the competition, etc. By 2021 we had to write a $3.5m

Technical Review 416

Technical Review Pre-Money Valuation San Francisco Valuation 416

ConversionXL

JULY 21, 2022

Optimize each channel, and you’ll win new customers, enjoy higher order rates , and retain customers. In this post, we’ll explore lessons from brands that use omnichannel marketing to deliver a seamless customer experience. Omnichannel aligns branding, messaging , and customer service across every channel.

Customer 118

Customer Marketing Channel Audience 118

VC Cafe

MARCH 1, 2024

AI to build enterprise software – In the future, every enterprise could have their own custom ERP, CRM or HRIS that is continually updating itself as the company itself is changing. Content editing: Owning multi-media workflows – combine an image with text, music with video, or animation with a voiceover.

Artificial Inteligence 176

Artificial Inteligence Technical Review Software Review Generative AI 176

Occam's Razor

SEPTEMBER 24, 2012

FBe's recommendation was (paraphrasing a 35 min talk): Don't invent new metrics, use online versions of Reach and GRPs to measure success. Client posted a video of a soon to be released product on their Facebook brand page. It is a lovely emotional video (really was!). That video got a magnificent number of Likes.

Metrics 165

Metrics Advertising Marketing Social Media 165

YoungUpstarts

FEBRUARY 13, 2019

If you can’t keep the customers who sign up with you, you’re going to quickly find yourself in trouble. I get calls all the time from clients struggling to retain new customers. The point is, before you change your pricing, you need to dig deeply into what’s really driving your customers away.

Customer 154

Customer Technical Review Retention Acquisition 154

Startup Professionals Musings

NOVEMBER 28, 2020

Building a minimum viable product, with customer validation. Early customer feedback will position your solution, and help you make pivots before critical time and money are lost. You don’t have to be a heavily funded later stage startup to get access to “big data,” customer analytics, and metrics dashboards.

Intellectual Property 404

Intellectual Property Startup Angel Groups Social Media 404

Startup Lessons Learned

DECEMBER 23, 2009

Lessons Learned by Eric Ries Wednesday, December 23, 2009 Why vanity metrics are dangerous In a previous post, I defined two kinds of metrics: vanity metrics and actionable metrics. In this post, Id like to talk about the perils of vanity metrics. My personal favorite vanity metrics is "hits."

Metrics 167

Metrics San Francisco Lean Continuous Deployment 167

ConversionXL

SEPTEMBER 20, 2021

In this post, we’ll tell you how to use YouTube analytics to grow your brand and generate more video content views. Ahead of both Instagram and Facebook, it has the highest ROI for video content. As with most platforms, there are metrics that matter, and vanity metrics. Both metrics represent high engagement.

Analytics 134

Analytics Metrics Channel Video 134

Up and Running

AUGUST 21, 2014

In this webinar, we take time to discuss the different metrics that startups—and established businesses—should be tracking. In terms of pre-purchase, traffic and content metrics. Every single page you have on your website needs to have a purpose and needs to have a functionality for that customer or that visitor.

Metrics 84

Metrics Startup Churn Rate Forecast 84

Steve Blank

NOVEMBER 16, 2009

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

Customer Development 219

Customer Development Web Developer Customer 219

The Startup Magazine

JUNE 15, 2023

Here are some key benefits and features that make content publishing software like Quark Content Publishing Platform valuable for small businesses: Centralized Content Management: The software provides a centralized repository for all content assets, including text, images, videos, and other media.

Software Review 154

Software Review Software Small Business Social Media 154

Up and Running

FEBRUARY 18, 2021

But being able to monetize customers and acquire those customers at a low enough cost is quite another. Especially in the early stages of growth, standing up to competition means that your business also needs to minimize the cost of acquiring new customers. It’s not enough that your business has product/market fit.

Acquisition 127

Acquisition Cost Affiliate Customer 127

ConversionXL

AUGUST 23, 2017

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps. Moments of Truth.

Customer 130

Customer Channel Design Retention 130

The Startup Magazine

NOVEMBER 1, 2023

Instagram Views: You can buy views for your video posts or IGTV videos, which can make your content look more appealing and engaging to other users. Customer Support: They offer 24/7 customer support, which is a big plus if you ever encounter any issues or have questions about their services.

Technical Review 121

Technical Review Social Media Media Video 121

ConversionXL

NOVEMBER 25, 2020

Whereas a blog post needs just a computer to type, a video requires an understanding of lighting, audio, storytelling, editing, and community building. The best performing content will include all three styles in one video. Educational content covers videos like how-to’s, tutorials, documentaries, product reviews, and many more.

Channel 129

Channel Metrics Algorithm Video 129

ConversionXL

MARCH 28, 2014

You’ve likely already heard that explainer videos can boost conversions anywhere between ten and ten bazillion percent. With over 100 years of movie & video history embedded in our collective subconscious, your customer’s expectations are really high. What Is An Explainer Video? A Tutorial. image source.

Video 122

Video Software Review Cofounder Metrics 122

ConversionXL

JUNE 16, 2022

They map out a repeatable process to avoid chaos and confusion in your team and with customers. This consistency creates familiarity, breeding trust that turns prospects into customers and customers into advocates. So, how can marketers align every department for a consistent customer experience? Positioning. Measurement.

Campaign 149

Campaign CTO Marketing Social Media 149

ReadWriteStart

APRIL 8, 2023

Customers will be even more comfortable with the introduction of voice commerce, another unicorn of the online shopping experience. Sustainability is the Queen In 2023, customers have become even more environmentally conscious, as recent statistics prove. TikTok and Influencers One viral video on TikTok can reach 1.5

eCommerce 185

eCommerce Technical Review Software Review Analytics 185

ConversionXL

SEPTEMBER 15, 2020

Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values. It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers. Monzo is a digital-first bank that was backed by future customers.

Customer 85

Customer Community Revenue Software Review 85

Up and Running

SEPTEMBER 14, 2021

Sales is all about how to get more customers, and relationship funnels prioritize establishing a genuine connection with your customers. To boost customer engagement and prepare them so that they can be presented with your offer, which will be the ideal answer to their problem at the ideal time. Build and define relationships.

Sales 152

Sales Audience Social Media Email 152

ReadWriteStart

OCTOBER 13, 2021

Shopify is quite popular for its unique online store designs , branding tools, customized services, and applications to make insightful decisions based on real-time reporting and other ready-made programs. Merchant tools such as reports and analytics help you keep an eye on profits and other metrics and make decisions accordingly.

Artificial Inteligence 182

Artificial Inteligence Technical Review Software Review Analytics 182

ConversionXL

SEPTEMBER 9, 2021

By turning those fans into customers, you can create long-term advocates that spend more money and recommend you to others. Edelman’s Trust Barometer study shows that trust is second only to price in becoming a loyal customer. Because of this, it spans two objectives: Turning customers into advocates Improving customer retention.

Social Media 142

Social Media Media Developer Marketing 142

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Are there customers for what you are building? How many are there? Can it scale?”

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

ConversionXL

FEBRUARY 3, 2022

A marketing growth strategy goes deeper into customer relationships to uncover opportunities that engage, activate, and retain. This philosophy comes from The Lean Startup methodology , which relies on testing hypotheses to better understand your customers’ pain points and goals. Your customers want different things.

Marketing 115

Marketing Framework Metrics Channel 115

The Startup Magazine

AUGUST 21, 2021

Use this type of mobile advertising to deliver offers to potential customers at just the right time when tech tools notice they’re nearby. From there, targeted messages encourage them to stop in via customized ads that cut through marketing noise and increase engagement. Live Video Content.

Marketing 158

Marketing Technical Review Social Media Audience 158

Steve Blank

MARCH 26, 2019

In my experience, I saw that most business plans don’t survive first contact with customers. The class was unique in that it was 1) team-based, 2) experiential, 3) lean-driven (hypothesis testing/business model/customer development/agile engineering). As a serial entrepreneur turned educator, this didn’t make sense to me.

Lean 248

Lean Business Model Balance Sheet Video 248

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. This post looks at the implementation details of HTML 5 video.

Acquisition 150

Acquisition Cofounder Technical Cofounder Cost 150

ConversionXL

JULY 8, 2021

In this article, we’ll explore how to calculate conversion rates and its application across different channels and customer journeys. The benchmark for a good conversion rate depends on factors like pricing, average order value (AOV), and lifetime value of a customer (LTV). conversion rate, that’s 1,200 new customers.

Conversion 156

Conversion CPA Metrics Analytics 156

ConversionXL

APRIL 14, 2021

In today’s article, we’ll focus on one specific type of prospecting message and its uses—video. Outbound prospecting is any kind of approach to sales when you reach out to the customer. Why video prospecting? So, why are we focusing specifically on video? Getting started with video prospecting. Don’t skip ahead.

Video 141

Video Audience Metrics Campaign 141

ReadWriteStart

OCTOBER 6, 2020

Rarely will you turn cold leads into happy customers if you don’t address their concerns and questions throughout their buying process. In the guide (below), we’ve compiled five key marketing tools you can’t miss adding to your social media and video marketing strategy. Bonus tip: Audiences love interacting with videos.

Marketing 156

Marketing Entrepreneur Social Media Startup 156

Up and Running

AUGUST 19, 2021

Some of these distractions include emails or text messages, unscheduled phone calls or video chats, news headlines, social media notifications, and caregiver or household responsibilities. In a hybrid environment, you can’t measure the contributions of team members using traditional baseline metrics such as hours in the office.

Product 189

Product Technical Review Employee Software Review 189

Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” As the engineers were busy rearchitecting the original Stanford MIPS chip into a commercial product, one of my jobs was to find out what features customers wanted. What a great idea.

Customer Development 278

Customer Development Developer Customer Silicon Valley 278

Up and Running

FEBRUARY 25, 2021

And if your competitors are keeping up with their web health, they’ll quickly pick up those customers. So in short, conducting an SEO site audit will help keep your website healthy, ensure that you’re providing a notable online experience for your customers , and improves your chances of being seen in search. . Cost: Free. Cost : Free.

SEO 85

SEO Technical Review Metrics Analytics 85

Hearpreneur

JANUARY 19, 2022

I need to look after our personnel because they look after our customers. Since the initial lockdown, we have beefed up our digital offerings and skin and beauty webinars so that we offer the education and guidance customers are needing, even in a pandemic. 11- Paying attention to metrics. Thanks to Ben Zellner, 3000MileMyth !

Entrepreneur 116

Entrepreneur Metrics Technical Review North America 116

YoungUpstarts

SEPTEMBER 2, 2019

In 2019, it’s absolutely impossible to log onto Instagram or Facebook and not be inundated with video content from all of your favorite brands. When you’re a marketer, you notice and pick up on the small details, but some may not realize that even small businesses can embrace the ethos of video and make it their own.

Video 181

Video Marketing Social Media Audio 181