Steve Blank

JANUARY 10, 2023

I was having breakfast with Erin, an ex-student, just off a red-eye flight from New York. Erin had previously worked in New York for one of those companies and had a stellar reputation in the industry. As one would expect, with banks and hedge funds as customers, the majority were based in the New York metropolitan area.

New York 333

New York Miami Silicon Valley Sales 333

Steve Blank

NOVEMBER 16, 2009

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

Customer Development 219

Customer Development Web Developer Customer 219

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 31, 2011

I was totally product focused for the last year and now it’s live, so I need to start thinking about finding some customers. ” So instead finding out who and where those potential customers are , which is hard, he just made a product, which is easy (for him). So I think the ideal customer is: SaaS, ISV, Web Products.

Customer 279

Customer Software Review SEM Technical Review 279

The Startup Magazine

APRIL 30, 2019

While startups will have an uphill battle no matter where they set down roots, there are some cities where competition can be a bit fiercer, such as New York City. Rather than spend a whole lot of time searching for a place to live, which can be difficult in New York City, you may want to look into furnished apartments in Manhattan.

New York City 89

New York City New York Startup Finance 89

Steve Blank

JUNE 23, 2020

As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. While there’s agreement that companies need to adapt to changing markets, rapidly find new markets, new customers and new revenue models, the question is how ?

Customer 436

Customer Marketing Customer Development Lean 436

ConversionXL

NOVEMBER 10, 2021

To steal customers away from competitors without throwing endless amounts of money at major advertising platforms, work smarter, not harder. Detail the customer demographics that purchase certain products or services. Agencies like GR0 , for example, can acquire links in publications like the New York Times, Yahoo.com, and Forbes.

Advertising 131

Advertising Cost Customer PR 131

ConversionXL

NOVEMBER 27, 2019

The New York Times, January 2001. Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients. Your Customers Do. That was all most people knew.

Customer 108

Customer Differentiation West Virginia Campaign 108

Startup Lessons Learned

OCTOBER 18, 2021

I recently spoke with the New York Times about an issue that's both very much in the news and on my mind: building a company honestly. Otherwise, your customers might come to rely on something you said or a promise that you can’t deliver that would harm them. For some, it's overpowering.

New York 68

New York Reputation Operations Entrepreneur 68

ConversionXL

NOVEMBER 27, 2019

The New York Times, January 2001. Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients. Your Customers Do. That was all most people knew.

Customer 101

Customer Differentiation West Virginia Campaign 101

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. I will always remember fondly my coffee meeting 5 years ago with my friend Sam Rosen in New York City shortly after Hurricane Sandy. As an early-stage VC I love this phase.

Operations 286

Operations New York City Technical Review Startup 286

Women Entrepreneurs Can

APRIL 27, 2020

Start-ups like 4DHealthWare and Biobot Analytics are leading the way, and business today is all about customer satisfaction. Bill Gates coined the phrase, ‘Customer is King.’ With so many world-class options available for every product and service, the only way to differentiate in the marketplace now is how you treat your customers.

Technical Review 52

Technical Review Customer Software Review Mobile 52

Startup Professionals Musings

SEPTEMBER 7, 2020

Of course, every risk level can be mitigated by a good plan that addresses the issue, offers a credible action plan, and will convince you, as well as investors and customers, that what looks like a risk to many is actually a sustainable competitive advantage for your startup. If you want U.S.

New York City 315

New York City Silicon Valley Startup Bootstrapping 315

Up and Running

APRIL 5, 2021

By 1997, the pop-up plague had spread to sites across the net, including Geocities, AOL, and The New York Times. Let’s say that you have written a new e-book and want to encourage your customers to buy it. Adware (software built primarily to advertise to users) like Gator began to appear.

Customer 96

Customer Lead Generation Flash Conversion 96

Startup Professionals Musings

DECEMBER 2, 2017

Also, investors from the super-hubs (Silicon Valley, New York, or Boston), won’t assume anyone outside their domain has the savvy and resources to make it happen. Finance has homes in New York, Hong Kong, and London. Exposure to customers, incumbents, and competitors all drive success. The list goes on and on.

Silicon Valley 149

Silicon Valley Las Vegas Arizona Montana 149

YoungUpstarts

JANUARY 21, 2016

by Joseph Michelli, author of “ Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way “. All leaders know this in theory … but how many are willing to bet their paychecks on their ability to knock the customer’s socks off? Customer-driven compensation makes people uncomfortable.

Employee 100

Employee Customer Leadership Metrics 100

Startup Lessons Learned

APRIL 3, 2017

We’ve got two learning opportunities for you this spring: Join us at Lean Startup Conference New York (May 10-11) in Brooklyn for an intensive two days of specialized corporate innovator education and networking. You won’t just hear inspirational and motivational talks (though we’ll have plenty of that!).

New York 108

New York Lean Cofounder Silicon Valley 108

Startup Professionals Musings

DECEMBER 7, 2013

Also, investors from the super-hubs (Silicon Valley, New York, or Boston), won’t assume anyone outside their domain has the savvy and resources to make it happen. Finance has homes in New York, Hong Kong, and London. Exposure to customers, incumbents, and competitors all drive success. The list goes on and on.

Silicon Valley 256

Silicon Valley Las Vegas Phoenix Montana 256

Startup Professionals Musings

JANUARY 21, 2019

Image via Wikipedia From the advice I hear these days, if you want to be a successful entrepreneur, you need to be in Silicon Valley, Boston, New York, or one of the few other financial hubs around the world. Work to build memorable customer experiences today, or the store may be empty tomorrow. People flock to the new.

Silicon Valley 269

Silicon Valley Missouri Technical Review Boston 269

Steve Blank

JANUARY 21, 2015

I had a better one when I came back from New York. I was in New York last week teaching my annual 5-day version of the Lean LaunchPad class at the Columbia Business School. We had 130 students in 30 teams who got out of the classroom and did 2154 customer interviews in 5 days – a remarkable effort for 120 hours.

Silicon Valley 120

Silicon Valley New York City New York Venture Capital 120

YoungUpstarts

MARCH 19, 2020

There was no trace of New York or Tokyo or even London. Most pearl shops in Hyderabad manufacture custom-made in-house pearl designs designed by taking inputs from customers. Well, here’s what was interesting about the report – all the ten cities that made it to the list were from India!

India 136

India New York Software Developers Software Development 136

Steve Blank

OCTOBER 23, 2023

At a large company, sales usually means someone else has done the broad shaping for a potential customer. Customer Success roles : This is akin to handling a source. You make sure the customer is happy and keeps buying, preferably more. Security roles : Some ex-Agency people gravitate to roles in security.

Government 212

Government Advisory Board Salary Sales Cycle 212

Startup Professionals Musings

MAY 9, 2011

Rose, who has been described as "the Father of Angel Investing in New York" by Crain's New York Business, and a "world conquering entrepreneur" by BusinessWeek. I recently had the privilege of interviewing David S. My second, six years later, took only $2 million in VC funding. Really, really tough.

New York 221

New York Accredited Investor Advisory Board IRR 221

Austin Startup

JUNE 16, 2021

Whereas in the past, aspiring business owners would need to hire a lawyer, accountant, web developer, and more, customers can get all the assistance they need in one place. photography and design) Polling the Customers ZenBusiness polled roughly 500 customers to look at a host of factors relating to their businesses.

Web Development 110

Web Development Florida LLC Texas 110

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customer development methodology.

Customer Development 131

Customer Development Engineer San Francisco Developer 131

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

Customer Development 168

Customer Development Developer San Francisco Customer 168

VC Cafe

FEBRUARY 5, 2024

I’m in New York this week and looking forward to try the device tomorrow. After all, one of the big advantages that Apple has in taking a new product to consumer is it’s physical infrastructure of stores when they can craft every part of the experience and collect valuable feedback from customers back to HQ.

Audio 128

Audio Technical Review Seed Stage 128

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. I have personally sold many copies of his book, and continue to recommend it as one of the most important books a startup founder can read.

Customer Development 166

Customer Development Developer San Francisco Customer 166

YoungUpstarts

NOVEMBER 15, 2017

That level of flexibility and customization draws in millennials in a way that no other insurer has managed to pull off. And then there’s New York-based Lemonade, the most recent insurtech startup to make its way into California. Lemonade is a home and renter’s insurance app powered by artificial intelligence.

Technical Review 178

Technical Review Los Angeles Artificial Inteligence San Francisco 178

Duct Tape Marketing

DECEMBER 2, 2021

About the episode: In this episode of the Agency Spark Podcast, Sara asks Jeremy King what are the top marketing lessons we can learn from nature: What mantis shrimp can teach us about the customer journey. Jeremy King is CEO and founder of Attest, a fast-scaling, SaaS technology business based in London and New York.

Africa 97

Africa Software Review Marketing New York 97

Startup Lessons Learned

OCTOBER 26, 2009

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

ConversionXL

NOVEMBER 24, 2021

This network isn’t mutually exclusive with building an audience of customers. SparkToro is an audience research platform that helps marketers find their prospective customers’ main sources of influence. Fans of Vaynerchuk know he’s big on: Empathy; Wine; The New York Jets; NFTs; Underpriced attention.

Reputation 134

Reputation Audience Management Social Media 134

ReadWriteStart

MARCH 11, 2020

The good news is that initiatives have been put in place to unlock the power of this data. And startups in a number of industries are poised to capitalize on this wealth of data to optimize services and solve the issues most important to customers. Converging Trends. Data fuels AI. Weather data from the past 100 years.

Government 152

Government Technical Review Software Review Artificial Inteligence 152

Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. The breakthrough idea of agile is that software should be built iteratively, with the pieces that customers value most created first. Enter Jims post.

Agile 111

Agile Customer Development Developer San Francisco 111

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Duct Tape Marketing

AUGUST 26, 2021

How To Get Customers Back And Back Again written by John Jantsch read more at Duct Tape Marketing. Shep is a is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal best-selling author. Marketing Podcast with Shep Hyken.

Customer 91

Customer New York Networking Global 91

VC Cafe

JANUARY 22, 2021

AWS Marketplace Startup Program – the ‘app store’ for B2B startups who are interested to sell their product to AWS customers. AWS Connections – A program that facilitates relationships between AWS enterprise customers and startups to solve enterprises’ needs and, in turn, help to grow startups. Support Programs.

Technical Review 174

Technical Review Startup Venture Capital Incubator 174

The Startup Magazine

DECEMBER 22, 2020

Traffic from a trusted site like Wikipedia to your website can be powerful in developing new business, attracting employees, forging business partnerships, and building a customer base. New York Times, Washington Post, CNN, Reuters, Bloomberg ). Why your organization needs to care about Wikipedia.

Entrepreneur 169

Entrepreneur Cleveland Portland Wiki 169