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OCTOBER 24, 2019
I’d keep the dilution really low at that stage, and focus on very cheap customer development tactics or even a hybrid services model to test out your initial hypothesis without requiring meaningful outside funding.
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MAY 16, 2019
Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%.
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View from Seed
JULY 22, 2020
This may allow you to monetize your customers better by improving retention and increasing the ROI on your marketing spend. As you have more traction, you can also start to justify capital expenditures that will pay off down the road. As you have more traction, you can justify developing new product lines or new SKUs.
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MAY 9, 2019
Better Employee Retention – Turnover can be expensive and disheartening to a company. This allows for more innovative ideas, problem solving and a better understanding of their customers. 3 out of 4 respondents said working remotely helps them with work/life balance. Everyone wins!
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APRIL 8, 2020
Understand Your Customer and Their Timelines. Seek out 2 or 3 industries where you have a few customers already and come up with a handful of ways to approach these customers during this time and sell to them effectively. Retaining Customers in a Recession. you should be thinking about what your segmentation looks like.
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SEPTEMBER 11, 2019
You’re obviously not showing charts of user growth, number of customers, or revenue. Pre-launch customer development data is another way, sometimes in the form of user surveys for consumer companies or interviews with potential beta customers for B2B businesses. B) Post-Product Companies.
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SEPTEMBER 25, 2019
Not only top-line growth in users or revenue, but also secondary numbers which speak to usage engagement and retention can instill confidence that the startups trajectory will continue after the next round of capital. Marketing Deep Dive: How are you acquiring those customers and why?
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